{
  "slug": "perplexity",
  "name": "Perplexity",
  "domain": "perplexity.ai",
  "category": "ai-assistants",
  "categoryName": "AI assistants",
  "description": "AI answer engine with web research, source links and paid Pro access to higher limits and additional models.",
  "directAnswer": "Cancel Perplexity Pro from Settings on perplexity.ai: open Manage Subscription under the Subscription section and choose Cancel subscription. It takes about a minute, and the account returns to the free version after the current billing cycle. Cancellation does not automatically create a refund; Perplexity handles refunds separately and preserves stronger local consumer rights.",
  "price": "$20 / month",
  "priceMonthlyUsd": 20,
  "planName": "Perplexity Pro",
  "subscriptionPlans": [
    {
      "id": "perplexity-pro",
      "name": "Perplexity Pro",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 20
        }
      ],
      "priceNote": "$20 per month",
      "sourceUrl": "https://www.perplexity.ai/properks"
    },
    {
      "id": "perplexity-max",
      "name": "Perplexity Max",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 200
        }
      ],
      "priceNote": "$200 per month",
      "sourceUrl": "https://www.perplexity.ai/properks"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.4,
  "billingMethods": [
    "web",
    "ios",
    "android"
  ],
  "accountTypes": [
    "personal",
    "team"
  ],
  "cancellationUrl": "https://www.perplexity.ai/account/details",
  "cancellationTime": "~1 minute",
  "cancellationTimeSeconds": 60,
  "steps": {
    "web": [
      {
        "title": "Open Settings",
        "body": "Sign in to Perplexity, open Settings and scroll to Subscription under Perplexity Pro."
      },
      {
        "title": "Open Manage Subscription",
        "body": "Click Manage Subscription to open the current plan page."
      },
      {
        "title": "Cancel the subscription",
        "body": "Choose Cancel subscription. The account returns to the free version after the current billing cycle."
      }
    ],
    "ios": [
      {
        "title": "Open Apple subscriptions",
        "body": "Open Settings on your iPhone or iPad, tap your name, then tap Subscriptions."
      },
      {
        "title": "Select Perplexity - Ask Anything",
        "body": "Open the Perplexity - Ask Anything subscription that was purchased through Apple."
      },
      {
        "title": "Tap Cancel Subscription",
        "body": "Confirm the cancellation. If there is no Cancel button or an expiry message is shown, the subscription is already set to end."
      }
    ],
    "android": [
      {
        "title": "Open Google Play subscriptions",
        "body": "Open Google Play, tap your profile picture, then choose Payments & subscriptions and Subscriptions."
      },
      {
        "title": "Select Perplexity - Ask Anything",
        "body": "Open the Perplexity - Ask Anything subscription that was purchased through Google Play."
      },
      {
        "title": "Tap Cancel subscription",
        "body": "Follow the prompts and confirm. Uninstalling the app does not cancel a Play subscription."
      }
    ],
    "team": []
  },
  "platformNotes": {
    "web": {
      "note": "Use this path for a subscription billed directly by the service."
    },
    "ios": {
      "note": "Use this path only when the receipt is from Apple."
    },
    "android": {
      "note": "Use this path only when the receipt is from Google Play."
    }
  },
  "refundInfo": "Cancellation does not automatically create a refund. Perplexity documents separate refund handling and preserves any stronger rights required by local consumer law.",
  "pauseInfo": "No voluntary subscription pause is documented. Promotional subscriptions can be paused when card verification is required, which is a different state.",
  "downgradeInfo": "The account returns to Perplexity Free after the current billing cycle ends.",
  "dataRetentionInfo": "Cancelling does not delete the account. Account deletion must be started separately and permanently deletes account and personal data after a 30-day disabled period.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None"
    },
    {
      "k": "Refund window",
      "v": "Case and region based"
    },
    {
      "k": "Effective",
      "v": "End of billing cycle"
    },
    {
      "k": "Free plan after",
      "v": "Yes"
    }
  ],
  "faq": [
    {
      "question": "How do I cancel Perplexity?",
      "answer": "Open Settings -> Open Manage Subscription -> Cancel the subscription."
    },
    {
      "question": "When does the cancellation take effect?",
      "answer": "The account returns to Perplexity Free after the current billing cycle ends."
    },
    {
      "question": "Can I get a refund?",
      "answer": "Cancellation does not automatically create a refund. Perplexity documents separate refund handling and preserves any stronger rights required by local consumer law."
    },
    {
      "question": "Does cancelling delete my data?",
      "answer": "Cancelling does not delete the account. Account deletion must be started separately and permanently deletes account and personal data after a 30-day disabled period."
    }
  ],
  "officialSources": [
    {
      "title": "Canceling a Subscription - Perplexity Help Center",
      "url": "https://www.perplexity.ai/help-center/en/articles/10354283-canceling-a-subscription",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Perplexity Pro pricing",
      "url": "https://www.perplexity.ai/properks",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Self-Serve Data Deletion - Perplexity Help Center",
      "url": "https://www.perplexity.ai/help-center/en/articles/11564562-self-serve-data-deletion",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Cancel a subscription from Apple - Apple Support",
      "url": "https://support.apple.com/en-us/118428",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Cancel, pause, or change a subscription on Google Play - Google Play Help",
      "url": "https://support.google.com/googleplay/answer/7018481",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Google One plans and pricing - alternative pricing",
      "url": "https://one.google.com/about/plans",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Grok plans and pricing - xAI - alternative pricing",
      "url": "https://x.ai/pricing",
      "lastCheckedAt": "2026-08-06"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-06",
  "nextReviewAt": "2026-10-05",
  "urls": {
    "guide": "https://canicancelit.com/cancel/perplexity",
    "json": "https://canicancelit.com/cancel/perplexity.json",
    "markdown": "https://canicancelit.com/cancel/perplexity.md"
  }
}