{
  "slug": "peloton",
  "name": "Peloton",
  "domain": "onepeloton.com",
  "category": "fitness-wellness",
  "categoryName": "Fitness & wellness",
  "description": "Connected-fitness and app memberships for Peloton workouts.",
  "directAnswer": "Cancel Peloton from Peloton Account Settings on the membership management page: select the membership, follow the cancellation prompts and keep the confirmation. It takes about 3 minutes and access stays active through the current paid period. There is no prorated refund, and remaining fees for a committed membership period remain payable.",
  "price": "$9.99 / month",
  "priceMonthlyUsd": 9.99,
  "planName": "Peloton Strength+",
  "subscriptionPlans": [
    {
      "id": "app-one",
      "name": "Peloton App One",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 15.99
        }
      ],
      "priceNote": "US monthly price effective October 2025; trials and regional pricing can differ.",
      "sourceUrl": "https://investor.onepeloton.com/news-releases/news-release-details/peloton-enters-new-era-ai-powered-peloton-iq-and-new-product"
    },
    {
      "id": "app-plus",
      "name": "Peloton App+",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 28.99
        }
      ],
      "priceNote": "US monthly price effective October 2025; trials and regional pricing can differ.",
      "sourceUrl": "https://investor.onepeloton.com/news-releases/news-release-details/peloton-enters-new-era-ai-powered-peloton-iq-and-new-product"
    },
    {
      "id": "strength-plus",
      "name": "Peloton Strength+",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 9.99
        }
      ],
      "priceNote": "US monthly price; the public page documents an iOS-focused membership.",
      "sourceUrl": "https://www.onepeloton.com/membership"
    },
    {
      "id": "all-access",
      "name": "Peloton All-Access",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 49.99
        }
      ],
      "priceNote": "US monthly price effective October 2025 for connected Peloton equipment membership.",
      "sourceUrl": "https://investor.onepeloton.com/news-releases/news-release-details/peloton-enters-new-era-ai-powered-peloton-iq-and-new-product"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 2.3,
  "billingMethods": [
    "web",
    "ios",
    "android"
  ],
  "accountTypes": [
    "personal"
  ],
  "cancellationUrl": "https://www.onepeloton.com/mymembership",
  "cancellationTime": "~3 minutes",
  "cancellationTimeSeconds": 180,
  "steps": {
    "web": [
      {
        "title": "Open Peloton Account Settings",
        "body": "Sign in and open Peloton Account Settings at the membership management page."
      },
      {
        "title": "Select the membership",
        "body": "Choose the Peloton membership you want to terminate."
      },
      {
        "title": "Cancel and confirm",
        "body": "Follow the cancellation prompts and retain the confirmation. Peloton also permits cancellation through Member Support at 1-866-679-9129."
      }
    ],
    "ios": [
      {
        "title": "Open Apple subscriptions",
        "body": "For a Peloton App or Strength+ membership purchased through Apple, open Settings, tap your name, then Subscriptions."
      },
      {
        "title": "Select Peloton",
        "body": "Open the applicable Peloton subscription."
      },
      {
        "title": "Cancel the subscription",
        "body": "Tap Cancel Subscription and confirm through Apple."
      }
    ],
    "android": [
      {
        "title": "Open Google Play subscriptions",
        "body": "For a Peloton App membership purchased through Google Play, open Google Play, then Payments & subscriptions and Subscriptions."
      },
      {
        "title": "Select Peloton",
        "body": "Open the Peloton subscription purchased with that Google account."
      },
      {
        "title": "Cancel the subscription",
        "body": "Tap Cancel subscription and follow Google's confirmation prompts."
      }
    ],
    "team": []
  },
  "platformNotes": {
    "web": {
      "note": "Use Peloton Account Settings for memberships purchased directly from Peloton."
    },
    "ios": {
      "note": "Apple-billed memberships must be managed with Apple."
    },
    "android": {
      "note": "Google Play-billed memberships must be managed with Google Play."
    }
  },
  "refundInfo": "Peloton says cancellation leaves access active through the current period and does not include a prorated refund. Billing-error inquiries must be made within 60 days. Specific statutory exceptions apply to certain Canadian and New York residents.",
  "pauseInfo": "Peloton's current Membership Terms do not define a universal pause option for every membership. Check Account Settings or contact Member Support for any account-specific option.",
  "downgradeInfo": "Peloton says memberships can be changed through Account Settings. App-store purchases remain subject to the third-party provider's billing controls, and committed membership periods remain payable after cancellation.",
  "dataRetentionInfo": "Canceling a membership does not delete the Peloton account. Peloton's privacy policy provides a separate deletion request and says deletion removes associated Peloton accounts, workouts and achievements, subject to data retained for legal and business purposes.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "Remaining committed fees may apply"
    },
    {
      "k": "Refund window",
      "v": "No prorated refund"
    },
    {
      "k": "Effective",
      "v": "End of paid period"
    },
    {
      "k": "Free plan after",
      "v": "Account remains"
    }
  ],
  "faq": [
    {
      "question": "When does Peloton access end after cancellation?",
      "answer": "At the end of the current paid period, unless a specific statutory cancellation right applies."
    },
    {
      "question": "Does Peloton give prorated refunds?",
      "answer": "Peloton's terms say no prorated refund is due for the current period."
    },
    {
      "question": "How do I cancel a Peloton app-store purchase?",
      "answer": "Cancel it through the Apple App Store or Google Play account that billed it."
    },
    {
      "question": "Can a committed Peloton membership be canceled without the remaining fees?",
      "answer": "No. Peloton says remaining fees for a committed membership period remain payable after cancellation."
    },
    {
      "question": "Does canceling Peloton delete workout history?",
      "answer": "No. Membership cancellation and account deletion are separate. A privacy deletion request can remove associated workouts and achievements."
    }
  ],
  "officialSources": [
    {
      "title": "Peloton Membership Terms",
      "url": "https://www.onepeloton.com/membership-terms",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Peloton membership comparison",
      "url": "https://www.onepeloton.com/membership",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Peloton membership price update",
      "url": "https://investor.onepeloton.com/news-releases/news-release-details/peloton-enters-new-era-ai-powered-peloton-iq-and-new-product",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Apple subscription cancellation",
      "url": "https://support.apple.com/en-us/118428",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Google Play subscription cancellation",
      "url": "https://support.google.com/googleplay/answer/7018481",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Peloton privacy policy",
      "url": "https://www.onepeloton.com/privacy-policy",
      "lastCheckedAt": "2026-08-08"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-08",
  "nextReviewAt": "2026-10-07",
  "urls": {
    "guide": "https://canicancelit.com/cancel/peloton",
    "json": "https://canicancelit.com/cancel/peloton.json",
    "markdown": "https://canicancelit.com/cancel/peloton.md"
  }
}