{
  "slug": "password-boss",
  "name": "Password Boss",
  "domain": "passwordboss.com",
  "category": "security-protection",
  "categoryName": "Security & protection",
  "description": "Password manager for personal users, businesses and managed service providers.",
  "directAnswer": "Password Boss does not publish self-service cancellation steps, so submit a request through official CyberFOX support and keep the confirmation. Allow about five minutes to send it. Public refund terms and the exact subscription end time are not documented.",
  "price": "See checkout",
  "priceMonthlyUsd": null,
  "planName": "Personal",
  "subscriptionPlans": [
    {
      "id": "personal",
      "name": "Personal",
      "billingOptions": [],
      "priceNote": "A free trial is offered, but public fixed subscription pricing is not listed.",
      "sourceUrl": "https://www.passwordboss.com/personal/"
    },
    {
      "id": "business",
      "name": "Business",
      "billingOptions": [],
      "priceNote": "Public fixed pricing is not listed.",
      "sourceUrl": "https://www.passwordboss.com/for-business/"
    },
    {
      "id": "msp",
      "name": "MSP",
      "billingOptions": [],
      "priceNote": "Partner pricing is not publicly listed.",
      "sourceUrl": "https://www.passwordboss.com/"
    }
  ],
  "difficulty": "Hard",
  "difficultyScore": 9,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://support.cyberfox.com/contact-us",
  "cancellationTime": "~5 minutes",
  "cancellationTimeSeconds": 300,
  "steps": {
    "web": [
      {
        "title": "Open CyberFOX support",
        "body": "Use the official Password Boss support contact page."
      },
      {
        "title": "Submit a support request",
        "body": "Identify the Password Boss account email and plan, and ask support to stop subscription renewal."
      },
      {
        "title": "Keep the response",
        "body": "Retain support's written confirmation because Password Boss does not publish self-service cancellation steps."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Open CyberFOX support",
        "body": "Use the official support contact page for the business or partner account."
      },
      {
        "title": "Identify the organization",
        "body": "Include the organization, administrator email and Password Boss plan in the request."
      },
      {
        "title": "Request written confirmation",
        "body": "Ask support to confirm the subscription end date and any remaining contractual billing."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "note": "Official support is the only documented cancellation starting point.",
      "warning": "The account-reset tool does not change subscription status."
    },
    "team": {
      "note": "Business and MSP customers should include their organization details in the support request."
    }
  },
  "refundInfo": "No public Password Boss refund window is documented in the official product and support pages checked. Ask support whether the specific order is eligible.",
  "pauseInfo": "No subscription pause option is documented in the official Password Boss product and support pages.",
  "downgradeInfo": "Password Boss does not publish a post-cancellation downgrade path or a permanent free-plan policy on its current public personal page.",
  "dataRetentionInfo": "Password Boss documents an account-reset process that removes account data but explicitly does not change subscription status. Cancel through support before resetting data.",
  "factRows": [
    {
      "k": "Cancellation route",
      "v": "Support request"
    },
    {
      "k": "Refund window",
      "v": "Not documented"
    },
    {
      "k": "Effective",
      "v": "Not documented"
    },
    {
      "k": "Account reset",
      "v": "Does not cancel"
    }
  ],
  "faq": [
    {
      "question": "How do I cancel Password Boss?",
      "answer": "Submit a request through the official CyberFOX support page and keep the written confirmation."
    },
    {
      "question": "When does Password Boss cancellation take effect?",
      "answer": "Password Boss does not publish the exact end time. Ask support to include it in the cancellation confirmation."
    },
    {
      "question": "Can I get a Password Boss refund?",
      "answer": "No public refund window is documented. Ask support whether the specific order is eligible."
    },
    {
      "question": "Does resetting a Password Boss account cancel billing?",
      "answer": "No. The official reset article says resetting account data does not change subscription status."
    },
    {
      "question": "Does Password Boss offer a pause?",
      "answer": "No subscription pause option is documented in the official pages checked."
    }
  ],
  "officialSources": [
    {
      "title": "Password Boss personal",
      "url": "https://www.passwordboss.com/personal/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Password Boss for business",
      "url": "https://www.passwordboss.com/for-business/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Password Boss",
      "url": "https://www.passwordboss.com/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "CyberFOX contact support",
      "url": "https://support.cyberfox.com/contact-us",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Delete Password Boss account data and start over",
      "url": "https://support.cyberfox.com/en_US/115000642111-Your-Password-Boss-Account/115000797572-Delete-your-account-and-start-over",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/password-boss",
    "json": "https://canicancelit.com/cancel/password-boss.json",
    "markdown": "https://canicancelit.com/cancel/password-boss.md"
  }
}