# How to cancel Norton 360

Cancel Norton 360 by signing in to My Norton, opening My Subscriptions and selecting Cancel Subscription Renewal, then Unsubscribe. It takes about 5 minutes, protection stays active until the end of the paid term, and the account status can take up to 24 hours to update. Direct annual purchases have a 60-day refund window and an initial monthly purchase has 14 days.

Device security and identity-protection subscriptions with introductory and renewal pricing.

- Category: Security & protection
- Entry plan: Norton 360 Standard at $39.99 / first year
- Billed via: web, iOS App Store, Google Play
- Difficulty: Easy (3.0 / 10 on the Cancellation Difficulty Index), takes about 5 minutes
- Direct cancellation page: https://my.norton.com/extspa/account/subscriptions
- Manually verified on 8 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/norton-360

## Cancel in a web browser

> Direct Norton subscriptions remain active until the end of the paid term after renewal is disabled.

1. **Sign in to My Norton** Use the Norton account that owns the subscription.
2. **Open My Subscriptions** Go to My Subscriptions and find the plan you want to stop.
3. **Open renewal management** Select Cancel Subscription Renewal or Manage Renewal next to the plan.
4. **Decline retention offers** Choose Unsubscribe, select a reason, continue and choose the option confirming that you still want to cancel.
5. **Save the confirmation** Finish the prompts. Norton says the status can take up to 24 hours to update and the email can take 24 to 48 hours.

## Cancel on iPhone / iPad

> Apple-billed subscriptions and refund requests are managed by Apple.

1. **Check the billing provider** If Apple bills the subscription, open Apple Account settings and choose Subscriptions.
2. **Select Norton** Open the Norton subscription linked to that Apple Account.
3. **Cancel and confirm** Choose Cancel Subscription and confirm. Apple handles refund requests for Apple purchases.

## Cancel on Android

> Google Play-billed subscriptions are managed in Google Play.

1. **Check the billing provider** If Google Play bills the subscription, open Payments and subscriptions in Google Play.
2. **Select Norton** Open the Norton subscription linked to that Google Account.
3. **Cancel and confirm** Choose Cancel subscription and complete the prompts. Google Play rules apply to store refunds.

## Refunds, pausing, downgrades and your data

- **Refunds:** For direct Norton purchases, annual subscriptions are eligible for a full refund within 60 days of the initial purchase or annual renewal. An initial monthly purchase is eligible within 14 days, while later monthly renewals generally are not. App-store and reseller rules can differ.
- **Pausing:** Norton does not document a pause option for Norton 360. Turn off renewal and keep protection until the paid term ends, or cancel within an eligible refund window.
- **Downgrading:** Norton does not publish one universal self-service downgrade flow. Review available plans in My Norton or contact support before canceling. Add-ons linked to the main plan may also end when the main subscription is canceled.
- **Account data:** Canceling renewal does not delete the Norton account. Norton's privacy notices list retention periods by data type, including account data during the active relationship and, for some records, up to 36 months afterward. Submit a separate privacy request for deletion where available, subject to legal and security exceptions.

## At a glance

- Cancellation fee: None
- Refund window: 14 or 60 days by term
- Effective: End of paid term
- Free plan after: No

## FAQ

**Does canceling Norton 360 stop protection immediately?**

No. Turning off renewal keeps the subscription active until the end of the paid term unless a refund ends it earlier.

**Can I get a refund for Norton 360?**

Direct annual purchases and renewals have a 60-day refund window. Initial monthly purchases have 14 days, while later monthly renewals generally are not refundable.

**How long does Norton cancellation take to show?**

Norton says the account status can take up to 24 hours and the confirmation email can take 24 to 48 hours.

**Can I pause Norton 360?**

No pause option is documented.

**Does canceling Norton 360 delete my account?**

No. Account deletion or a privacy request is separate from turning off renewal.

**Where do I cancel an Apple or Google Play Norton subscription?**

Use the subscriptions settings of the app store that bills you.

## Official sources

- [Norton cancel subscription renewal](https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN) (checked 2026-08-08)
- [Norton 360 Standard](https://us.norton.com/products/norton-360-standard) (checked 2026-08-08)
- [Norton 360 Deluxe](https://us.norton.com/products/norton-360-deluxe) (checked 2026-08-08)
- [Norton 360 for Gamers](https://us.norton.com/products/norton-360-for-gamers) (checked 2026-08-08)
- [Norton 360 with LifeLock Select Plus](https://us.norton.com/products/norton-360-lifelock-select) (checked 2026-08-08)
- [Norton 360 with LifeLock Advantage](https://us.norton.com/products/norton-360-lifelock-advantage) (checked 2026-08-08)
- [Norton 360 with LifeLock Ultimate Plus](https://us.norton.com/products/norton-360-lifelock-ultimate-plus) (checked 2026-08-08)
- [Norton privacy notices](https://us.norton.com/privacy/privacy-notices) (checked 2026-08-08)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/norton-360.json