{
  "slug": "norton-360",
  "name": "Norton 360",
  "domain": "norton.com",
  "category": "security-protection",
  "categoryName": "Security & protection",
  "description": "Device security and identity-protection subscriptions with introductory and renewal pricing.",
  "directAnswer": "Cancel Norton 360 by signing in to My Norton, opening My Subscriptions and selecting Cancel Subscription Renewal, then Unsubscribe. It takes about 5 minutes, protection stays active until the end of the paid term, and the account status can take up to 24 hours to update. Direct annual purchases have a 60-day refund window and an initial monthly purchase has 14 days.",
  "price": "$39.99 / first year",
  "priceMonthlyUsd": null,
  "planName": "Norton 360 Standard",
  "subscriptionPlans": [
    {
      "id": "standard",
      "name": "Norton 360 Standard",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 39.99
        }
      ],
      "priceNote": "US introductory first-year price; renews at $94.99 per year unless canceled. Taxes may apply.",
      "sourceUrl": "https://us.norton.com/products/norton-360-standard"
    },
    {
      "id": "deluxe",
      "name": "Norton 360 Deluxe",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 49.99
        }
      ],
      "priceNote": "US introductory first-year price; renews at $124.99 per year unless canceled. Taxes may apply.",
      "sourceUrl": "https://us.norton.com/products/norton-360-deluxe"
    },
    {
      "id": "for-gamers",
      "name": "Norton 360 for Gamers",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 7.99
        },
        {
          "cycle": "year",
          "priceUsd": 44.99
        }
      ],
      "priceNote": "US first-year offers; published renewal prices are $9.99 monthly or $119.99 annually. Taxes may apply.",
      "sourceUrl": "https://us.norton.com/products/norton-360-for-gamers"
    },
    {
      "id": "lifelock-select-plus",
      "name": "Norton 360 with LifeLock Select Plus",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 99.99
        }
      ],
      "priceNote": "US introductory first-year price; renews at $189.99 per year unless canceled. Taxes may apply.",
      "sourceUrl": "https://us.norton.com/products/norton-360-lifelock-select"
    },
    {
      "id": "lifelock-advantage",
      "name": "Norton 360 with LifeLock Advantage",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 24.99
        },
        {
          "cycle": "year",
          "priceUsd": 199.99
        }
      ],
      "priceNote": "US first-year offers; the published annual renewal is $259.99. Taxes may apply.",
      "sourceUrl": "https://us.norton.com/products/norton-360-lifelock-advantage"
    },
    {
      "id": "lifelock-ultimate-plus",
      "name": "Norton 360 with LifeLock Ultimate Plus",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 34.99
        },
        {
          "cycle": "year",
          "priceUsd": 299.99
        }
      ],
      "priceNote": "US first-year offers; the published annual renewal is $364.99. Taxes may apply.",
      "sourceUrl": "https://us.norton.com/products/norton-360-lifelock-ultimate-plus"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 3,
  "billingMethods": [
    "web",
    "ios",
    "android"
  ],
  "accountTypes": [
    "personal"
  ],
  "cancellationUrl": "https://my.norton.com/extspa/account/subscriptions",
  "cancellationTime": "~5 minutes",
  "cancellationTimeSeconds": 300,
  "steps": {
    "web": [
      {
        "title": "Sign in to My Norton",
        "body": "Use the Norton account that owns the subscription."
      },
      {
        "title": "Open My Subscriptions",
        "body": "Go to My Subscriptions and find the plan you want to stop."
      },
      {
        "title": "Open renewal management",
        "body": "Select Cancel Subscription Renewal or Manage Renewal next to the plan."
      },
      {
        "title": "Decline retention offers",
        "body": "Choose Unsubscribe, select a reason, continue and choose the option confirming that you still want to cancel."
      },
      {
        "title": "Save the confirmation",
        "body": "Finish the prompts. Norton says the status can take up to 24 hours to update and the email can take 24 to 48 hours."
      }
    ],
    "ios": [
      {
        "title": "Check the billing provider",
        "body": "If Apple bills the subscription, open Apple Account settings and choose Subscriptions."
      },
      {
        "title": "Select Norton",
        "body": "Open the Norton subscription linked to that Apple Account."
      },
      {
        "title": "Cancel and confirm",
        "body": "Choose Cancel Subscription and confirm. Apple handles refund requests for Apple purchases."
      }
    ],
    "android": [
      {
        "title": "Check the billing provider",
        "body": "If Google Play bills the subscription, open Payments and subscriptions in Google Play."
      },
      {
        "title": "Select Norton",
        "body": "Open the Norton subscription linked to that Google Account."
      },
      {
        "title": "Cancel and confirm",
        "body": "Choose Cancel subscription and complete the prompts. Google Play rules apply to store refunds."
      }
    ],
    "team": []
  },
  "platformNotes": {
    "web": {
      "note": "Direct Norton subscriptions remain active until the end of the paid term after renewal is disabled."
    },
    "ios": {
      "note": "Apple-billed subscriptions and refund requests are managed by Apple."
    },
    "android": {
      "note": "Google Play-billed subscriptions are managed in Google Play."
    }
  },
  "refundInfo": "For direct Norton purchases, annual subscriptions are eligible for a full refund within 60 days of the initial purchase or annual renewal. An initial monthly purchase is eligible within 14 days, while later monthly renewals generally are not. App-store and reseller rules can differ.",
  "pauseInfo": "Norton does not document a pause option for Norton 360. Turn off renewal and keep protection until the paid term ends, or cancel within an eligible refund window.",
  "downgradeInfo": "Norton does not publish one universal self-service downgrade flow. Review available plans in My Norton or contact support before canceling. Add-ons linked to the main plan may also end when the main subscription is canceled.",
  "dataRetentionInfo": "Canceling renewal does not delete the Norton account. Norton's privacy notices list retention periods by data type, including account data during the active relationship and, for some records, up to 36 months afterward. Submit a separate privacy request for deletion where available, subject to legal and security exceptions.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None"
    },
    {
      "k": "Refund window",
      "v": "14 or 60 days by term"
    },
    {
      "k": "Effective",
      "v": "End of paid term"
    },
    {
      "k": "Free plan after",
      "v": "No"
    }
  ],
  "faq": [
    {
      "question": "Does canceling Norton 360 stop protection immediately?",
      "answer": "No. Turning off renewal keeps the subscription active until the end of the paid term unless a refund ends it earlier."
    },
    {
      "question": "Can I get a refund for Norton 360?",
      "answer": "Direct annual purchases and renewals have a 60-day refund window. Initial monthly purchases have 14 days, while later monthly renewals generally are not refundable."
    },
    {
      "question": "How long does Norton cancellation take to show?",
      "answer": "Norton says the account status can take up to 24 hours and the confirmation email can take 24 to 48 hours."
    },
    {
      "question": "Can I pause Norton 360?",
      "answer": "No pause option is documented."
    },
    {
      "question": "Does canceling Norton 360 delete my account?",
      "answer": "No. Account deletion or a privacy request is separate from turning off renewal."
    },
    {
      "question": "Where do I cancel an Apple or Google Play Norton subscription?",
      "answer": "Use the subscriptions settings of the app store that bills you."
    }
  ],
  "officialSources": [
    {
      "title": "Norton cancel subscription renewal",
      "url": "https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Norton 360 Standard",
      "url": "https://us.norton.com/products/norton-360-standard",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Norton 360 Deluxe",
      "url": "https://us.norton.com/products/norton-360-deluxe",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Norton 360 for Gamers",
      "url": "https://us.norton.com/products/norton-360-for-gamers",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Norton 360 with LifeLock Select Plus",
      "url": "https://us.norton.com/products/norton-360-lifelock-select",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Norton 360 with LifeLock Advantage",
      "url": "https://us.norton.com/products/norton-360-lifelock-advantage",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Norton 360 with LifeLock Ultimate Plus",
      "url": "https://us.norton.com/products/norton-360-lifelock-ultimate-plus",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Norton privacy notices",
      "url": "https://us.norton.com/privacy/privacy-notices",
      "lastCheckedAt": "2026-08-08"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-08",
  "nextReviewAt": "2026-10-07",
  "urls": {
    "guide": "https://canicancelit.com/cancel/norton-360",
    "json": "https://canicancelit.com/cancel/norton-360.json",
    "markdown": "https://canicancelit.com/cancel/norton-360.md"
  }
}