# How to cancel NordPass

Cancel NordPass by signing in to Nord Account, opening Billing and Subscriptions, then clicking Cancel and Cancel auto-renewal. It takes about 2 minutes, the plan stays active until the end of the paid term, and the account can then continue on NordPass Free. An eligible initial purchase has a 30-day money-back guarantee, but renewals are not eligible and a refund must be requested separately.

Password manager for individuals, families and businesses.

- Category: Productivity
- Entry plan: Premium at Localized pricing
- Billed via: web, iOS App Store, Google Play
- Difficulty: Easy (1.7 / 10 on the Cancellation Difficulty Index), takes about 2 minutes
- Direct cancellation page: https://support.nordpass.com/hc/en-us/articles/360002450037-How-to-cancel-my-subscription
- Manually verified on 10 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/nordpass

## Cancel in a web browser

1. **Open Nord Account billing** Sign in to Nord Account, select Billing and open Subscriptions.
2. **Cancel NordPass** Find NordPass and click Cancel.
3. **Confirm auto-renewal** Select Cancel auto-renewal to confirm. Cancellation does not request a refund.

## Cancel on iPhone / iPad

1. **Open Apple subscriptions** Open Settings, tap your name and choose Subscriptions.
2. **Cancel NordPass** Select NordPass and tap Cancel Subscription.

## Cancel on Android

1. **Open Google Play subscriptions** Open Google Play, then the profile menu, Payments & subscriptions and Subscriptions.
2. **Cancel NordPass** Select NordPass, tap Cancel subscription and confirm.

## Refunds, pausing, downgrades and your data

- **Refunds:** NordPass documents a 30-day money-back guarantee for an eligible initial personal-plan purchase. Renewals are not eligible. Request a refund separately; store purchases can follow store rules.
- **Pausing:** No subscription-billing pause is documented in the official NordPass cancellation and account pages reviewed.
- **Downgrading:** Cancelling auto-renewal stops the next charge. After Premium or Family ends, the personal account can continue on NordPass Free with fewer features.
- **Account data:** Cancellation does not delete the vault. Deletion is separate; deleting NordPass removes stored vault items, while deleting the full Nord Account also affects linked Nord services. Export first.

## At a glance

- Effective: End of paid term
- Initial refund: 30 days
- Renewal refund: No
- Outcome: Free plan

## FAQ

**Does cancellation request a refund?**

No. Cancel auto-renewal first, then contact support separately for an eligible initial purchase.

**Are renewals refundable?**

No, not under NordPass's 30-day guarantee unless local law requires otherwise.

**Can I keep using NordPass?**

The account can continue on NordPass Free after the paid plan ends.

**Does cancellation delete my vault?**

No. Vault deletion requires a separate account-deletion process.

## Official sources

- [Cancel a NordPass subscription](https://support.nordpass.com/hc/en-us/articles/360002450037-How-to-cancel-my-subscription) (checked 2026-08-10)
- [NordPass money-back policy](https://support.nordpass.com/hc/en-us/articles/360002452318-What-is-your-money-back-policy) (checked 2026-08-10)
- [Delete a NordPass account](https://support.nordpass.com/hc/en-us/articles/360006668297-How-to-delete-my-NordPass-account) (checked 2026-08-10)
- [NordPass plans](https://nordpass.com/plans/) (checked 2026-08-10)
- [Cancel an Apple subscription](https://support.apple.com/en-us/118428) (checked 2026-08-10)
- [Cancel a Google Play subscription](https://support.google.com/googleplay/answer/7018481) (checked 2026-08-10)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/nordpass.json