{
  "slug": "nordpass",
  "name": "NordPass",
  "domain": "nordpass.com",
  "category": "productivity",
  "categoryName": "Productivity",
  "description": "Password manager for individuals, families and businesses.",
  "directAnswer": "Cancel NordPass by signing in to Nord Account, opening Billing and Subscriptions, then clicking Cancel and Cancel auto-renewal. It takes about 2 minutes, the plan stays active until the end of the paid term, and the account can then continue on NordPass Free. An eligible initial purchase has a 30-day money-back guarantee, but renewals are not eligible and a refund must be requested separately.",
  "price": "Localized pricing",
  "priceMonthlyUsd": null,
  "planName": "Premium",
  "subscriptionPlans": [
    {
      "id": "premium",
      "name": "Premium",
      "billingOptions": [],
      "priceNote": "Localized 1-year and 2-year promotional pricing",
      "sourceUrl": "https://nordpass.com/plans/"
    },
    {
      "id": "family",
      "name": "Family",
      "billingOptions": [],
      "priceNote": "Localized 1-year and 2-year promotional pricing for six users",
      "sourceUrl": "https://nordpass.com/plans/"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.7,
  "billingMethods": [
    "web",
    "ios",
    "android"
  ],
  "accountTypes": [
    "personal"
  ],
  "cancellationUrl": "https://support.nordpass.com/hc/en-us/articles/360002450037-How-to-cancel-my-subscription",
  "cancellationTime": "~2 minutes",
  "cancellationTimeSeconds": 120,
  "steps": {
    "web": [
      {
        "title": "Open Nord Account billing",
        "body": "Sign in to Nord Account, select Billing and open Subscriptions."
      },
      {
        "title": "Cancel NordPass",
        "body": "Find NordPass and click Cancel."
      },
      {
        "title": "Confirm auto-renewal",
        "body": "Select Cancel auto-renewal to confirm. Cancellation does not request a refund."
      }
    ],
    "ios": [
      {
        "title": "Open Apple subscriptions",
        "body": "Open Settings, tap your name and choose Subscriptions."
      },
      {
        "title": "Cancel NordPass",
        "body": "Select NordPass and tap Cancel Subscription."
      }
    ],
    "android": [
      {
        "title": "Open Google Play subscriptions",
        "body": "Open Google Play, then the profile menu, Payments & subscriptions and Subscriptions."
      },
      {
        "title": "Cancel NordPass",
        "body": "Select NordPass, tap Cancel subscription and confirm."
      }
    ],
    "team": []
  },
  "platformNotes": {},
  "refundInfo": "NordPass documents a 30-day money-back guarantee for an eligible initial personal-plan purchase. Renewals are not eligible. Request a refund separately; store purchases can follow store rules.",
  "pauseInfo": "No subscription-billing pause is documented in the official NordPass cancellation and account pages reviewed.",
  "downgradeInfo": "Cancelling auto-renewal stops the next charge. After Premium or Family ends, the personal account can continue on NordPass Free with fewer features.",
  "dataRetentionInfo": "Cancellation does not delete the vault. Deletion is separate; deleting NordPass removes stored vault items, while deleting the full Nord Account also affects linked Nord services. Export first.",
  "factRows": [
    {
      "k": "Effective",
      "v": "End of paid term"
    },
    {
      "k": "Initial refund",
      "v": "30 days"
    },
    {
      "k": "Renewal refund",
      "v": "No"
    },
    {
      "k": "Outcome",
      "v": "Free plan"
    }
  ],
  "faq": [
    {
      "question": "Does cancellation request a refund?",
      "answer": "No. Cancel auto-renewal first, then contact support separately for an eligible initial purchase."
    },
    {
      "question": "Are renewals refundable?",
      "answer": "No, not under NordPass's 30-day guarantee unless local law requires otherwise."
    },
    {
      "question": "Can I keep using NordPass?",
      "answer": "The account can continue on NordPass Free after the paid plan ends."
    },
    {
      "question": "Does cancellation delete my vault?",
      "answer": "No. Vault deletion requires a separate account-deletion process."
    }
  ],
  "officialSources": [
    {
      "title": "Cancel a NordPass subscription",
      "url": "https://support.nordpass.com/hc/en-us/articles/360002450037-How-to-cancel-my-subscription",
      "lastCheckedAt": "2026-08-10"
    },
    {
      "title": "NordPass money-back policy",
      "url": "https://support.nordpass.com/hc/en-us/articles/360002452318-What-is-your-money-back-policy",
      "lastCheckedAt": "2026-08-10"
    },
    {
      "title": "Delete a NordPass account",
      "url": "https://support.nordpass.com/hc/en-us/articles/360006668297-How-to-delete-my-NordPass-account",
      "lastCheckedAt": "2026-08-10"
    },
    {
      "title": "NordPass plans",
      "url": "https://nordpass.com/plans/",
      "lastCheckedAt": "2026-08-10"
    },
    {
      "title": "Cancel an Apple subscription",
      "url": "https://support.apple.com/en-us/118428",
      "lastCheckedAt": "2026-08-10"
    },
    {
      "title": "Cancel a Google Play subscription",
      "url": "https://support.google.com/googleplay/answer/7018481",
      "lastCheckedAt": "2026-08-10"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-10",
  "nextReviewAt": "2026-10-09",
  "urls": {
    "guide": "https://canicancelit.com/cancel/nordpass",
    "json": "https://canicancelit.com/cancel/nordpass.json",
    "markdown": "https://canicancelit.com/cancel/nordpass.md"
  }
}