# How to cancel ngrok

Cancel ngrok from the Billing page of the ngrok dashboard using the dashboard cancellation control, confirming before the next renewal. It takes about 2 minutes and the cancellation is effective at the end of the current paid term, though accrued usage may still be billed separately. ngrok's terms state payments are non-refundable with no credits for partial periods.

Secure ingress platform for exposing local services, APIs and production endpoints to the internet.

- Category: Developer infrastructure
- Entry plan: Hobbyist at $10 / month
- Billed via: web
- Difficulty: Easy (1.8 / 10 on the Cancellation Difficulty Index), takes about 2 minutes
- Direct cancellation page: https://dashboard.ngrok.com/billing
- Manually verified on 8 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/ngrok

## Cancel in a web browser

> Cancel through the billing account that owns the subscription.

1. **Open Billing** Sign in to the ngrok dashboard and open Billing for the account.
2. **Open subscription management** Review the active plan, usage charges and renewal date.
3. **Cancel the subscription** Use the dashboard cancellation control and confirm before the next renewal.
4. **Check usage-based services** Remove unneeded endpoints and add-ons because accrued usage may still be billed separately.

## Cancel a team plan

> An owner, administrator or billing contact usually must make this change.

1. **Open Billing** Sign in to the ngrok dashboard and open Billing for the account.
2. **Open subscription management** Review the active plan, usage charges and renewal date.
3. **Cancel the subscription** Use the dashboard cancellation control and confirm before the next renewal.
4. **Check usage-based services** Remove unneeded endpoints and add-ons because accrued usage may still be billed separately.

## Refunds, pausing, downgrades and your data

- **Refunds:** ngrok terms state that payments are non-refundable and provide no credits for partial periods, downgrades or unused service.
- **Pausing:** No subscription pause option is documented.
- **Downgrading:** ngrok offers a Free plan. Paid limits, domains and advanced features stop when the paid subscription ends, so remove dependencies before downgrading.
- **Account data:** Canceling a paid plan does not automatically delete the ngrok account. Account deletion and privacy requests are separate actions.

## At a glance

- Cancellation fee: None
- Refund policy: See official policy
- Effective: End of current paid term
- Free plan after: Yes, with reduced limits

## FAQ

**How do I cancel ngrok?**

Sign in to the ngrok dashboard and open Billing for the account. Then follow the remaining official cancellation steps and save the confirmation.

**Do I get a refund when I cancel ngrok?**

ngrok terms state that payments are non-refundable and provide no credits for partial periods, downgrades or unused service.

**Can I pause ngrok instead?**

No subscription pause option is documented.

**What happens to my account after canceling ngrok?**

ngrok offers a Free plan. Paid limits, domains and advanced features stop when the paid subscription ends, so remove dependencies before downgrading. Canceling a paid plan does not automatically delete the ngrok account. Account deletion and privacy requests are separate actions.

## Official sources

- [ngrok pricing](https://ngrok.com/pricing) (checked 2026-08-08)
- [ngrok pricing and limits](https://ngrok.com/docs/pricing-limits/) (checked 2026-08-08)
- [ngrok terms of service](https://ngrok.com/tos) (checked 2026-08-08)

---

Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/ngrok.json