{
  "slug": "netflix",
  "name": "Netflix",
  "domain": "netflix.com",
  "category": "streaming",
  "categoryName": "Streaming",
  "description": "Subscription streaming service for films, series, documentaries, games and live programming.",
  "directAnswer": "Cancel Netflix from the Manage your membership page on netflix.com: select Cancel, then Finish Cancellation. It takes about a minute, and access normally stays active through the current billing period. Netflix says payments are non-refundable, so the unused part of the period is not refunded or credited.",
  "price": "$8.99 / month",
  "priceMonthlyUsd": 8.99,
  "planName": "Standard with ads",
  "subscriptionPlans": [
    {
      "id": "standard-with-ads",
      "name": "Standard with ads",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 8.99
        }
      ],
      "priceNote": "$8.99 per month",
      "sourceUrl": "https://help.netflix.com/en/node/24926"
    },
    {
      "id": "standard",
      "name": "Standard",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 19.99
        }
      ],
      "priceNote": "$19.99 per month",
      "sourceUrl": "https://help.netflix.com/en/node/24926"
    },
    {
      "id": "premium",
      "name": "Premium",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 26.99
        }
      ],
      "priceNote": "$26.99 per month",
      "sourceUrl": "https://help.netflix.com/en/node/24926"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.5,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal"
  ],
  "cancellationUrl": "https://help.netflix.com/en/node/407",
  "cancellationTime": "~1 minute",
  "cancellationTimeSeconds": 60,
  "steps": {
    "web": [
      {
        "title": "Open Manage your membership",
        "body": "Open Netflix's Manage your membership page and sign in to the account that pays for the subscription."
      },
      {
        "title": "Select Cancel",
        "body": "Choose Cancel under the membership controls. Signing out or deleting the Netflix app does not cancel billing."
      },
      {
        "title": "Finish the cancellation",
        "body": "Select Finish Cancellation. Netflix sends a confirmation email and normally keeps access active through the current billing period."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {
    "web": {
      "note": "Use the Netflix account page when Netflix bills the membership directly.",
      "warning": "If a provider bills the membership, follow the provider shown in the Membership section. Apple billing exists only for some legacy accounts."
    }
  },
  "refundInfo": "Netflix says payments are non-refundable and it does not provide refunds or credits for partial subscription periods or unused content, to the extent permitted by law.",
  "pauseInfo": "Eligible members can choose Pause for 1 Month from the cancellation page. The pause starts on the next billing date, can be extended up to three months total and is unavailable for some plans and payment methods.",
  "downgradeInfo": "A downgrade is selected from Change Plan and starts on the next billing date. Current higher-tier features stay available until then.",
  "dataRetentionInfo": "Cancellation does not immediately delete the account. Netflix automatically deletes a canceled account after 24 months unless earlier deletion is requested. Earlier permanent deletion can be scheduled from the Security section of the Account page.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None"
    },
    {
      "k": "Refund window",
      "v": "None"
    },
    {
      "k": "Effective",
      "v": "End of billing period"
    },
    {
      "k": "Pause option",
      "v": "Up to 3 months if eligible"
    }
  ],
  "faq": [
    {
      "question": "When does Netflix cancellation take effect?",
      "answer": "Normally at the end of the current billing period. An account already on hold closes immediately."
    },
    {
      "question": "Can I pause Netflix instead?",
      "answer": "Eligible members can pause for one month at a time, up to three months total. Some plans and payment methods are excluded."
    },
    {
      "question": "Will Netflix refund unused time?",
      "answer": "No. Netflix says payments are non-refundable and it does not provide credits for partial periods or unused content."
    },
    {
      "question": "Does deleting the Netflix app cancel it?",
      "answer": "No. Complete cancellation from the account page or through the provider that bills you."
    },
    {
      "question": "When is a canceled Netflix account deleted?",
      "answer": "Netflix automatically deletes it after 24 months unless you request earlier deletion."
    }
  ],
  "officialSources": [
    {
      "title": "Netflix Plans and Pricing",
      "url": "https://help.netflix.com/en/node/24926",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "How to cancel Netflix",
      "url": "https://help.netflix.com/en/node/407",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "Netflix Terms of Use",
      "url": "https://help.netflix.com/legal/termsofuse",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "How to change your plan",
      "url": "https://help.netflix.com/en/node/22",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "Netflix through Apple",
      "url": "https://help.netflix.com/en/node/25097",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "Deleting your Netflix account",
      "url": "https://help.netflix.com/en/node/126558",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "Deletion, removal and retention of information",
      "url": "https://help.netflix.com/en/node/100625",
      "lastCheckedAt": "2026-08-07"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-07",
  "nextReviewAt": "2026-10-06",
  "urls": {
    "guide": "https://canicancelit.com/cancel/netflix",
    "json": "https://canicancelit.com/cancel/netflix.json",
    "markdown": "https://canicancelit.com/cancel/netflix.md"
  }
}