# How to cancel Mullvad VPN

Mullvad does not need cancellation: purchases add prepaid account time and do not renew automatically. Check the paid-until date on the Account Status page; access ends when the purchased period expires. Supported payment methods have a 14-day refund window, while cash, cryptocurrency and vouchers are excluded.

VPN service sold as prepaid account time without automatic renewal.

- Category: Security & protection
- Entry plan: 1 Month at €5 / month prepaid
- Billed via: web
- Difficulty: Easy (1.5 / 10 on the Cancellation Difficulty Index), takes about 1 minute
- Direct cancellation page: https://mullvad.net/en/account/
- Manually verified on 13 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/mullvad

## Cancel in a web browser

> Mullvad sells one month, one year and one decade as prepaid account time at the same monthly rate. None renew automatically.

1. **Open Account Status** Sign in with the Mullvad account number and check the paid-until date.
2. **Do not add more time** Current Mullvad purchases are one-time payments. They do not renew automatically, so there is no renewal switch to turn off.
3. **Let the purchased period expire** Paid time starts counting down when the payment is credited, and the service terms expire at the end of the purchased period.

## Refunds, pausing, downgrades and your data

- **Refunds:** Mullvad offers a 14-day money-back guarantee starting on the payment date for supported methods. Credit card, PayPal, Google Play, Swish and eligible bank-wire payments are covered. Apple handles App Store refunds. Cash, cryptocurrency and vouchers are excluded, and reseller refunds go through the reseller.
- **Pausing:** No pause option is documented. Paid time starts counting down when payment is credited and continues until the purchased period expires.
- **Downgrading:** Mullvad has no free VPN plan. When prepaid time expires, the account cannot connect until more time is added.
- **Account data:** Account deletion is separate from letting prepaid time expire. Mullvad's FAQ directs users to email support@mullvadvpn.net to request deletion, while the iOS app also offers an irreversible Delete account action. Mullvad stores the numbered account and its expiry date, and deletes support emails after 70 days.

## At a glance

- Automatic renewal: No
- Refund window: 14 days for supported payments
- Effective: End of prepaid time
- Free plan after: No

## FAQ

**Does Mullvad renew automatically?**

No. Mullvad removed recurring subscriptions. Current purchases add prepaid account time through a one-time payment.

**Can I buy Mullvad for one month or one year?**

Yes. Mullvad offers one month, one year and one decade at EUR 5 per month, including VAT, as prepaid time.

**When does Mullvad access end?**

Paid time starts counting down when payment is credited. Access terms expire at the end of the purchased period.

**Can I get a Mullvad refund?**

Supported payment methods have a 14-day guarantee. Cash, cryptocurrency and vouchers are excluded, while Apple and resellers handle their own refunds.

**Can I pause Mullvad prepaid time?**

No pause option is documented. Purchased time continues counting down until it expires.

**Does letting Mullvad expire delete the account?**

Account deletion is separate. Mullvad's FAQ directs users to request deletion by email, and the iOS app also provides an irreversible Delete account action.

## Official sources

- [Mullvad pricing](https://mullvad.net/en/pricing) (checked 2026-08-13)
- [Mullvad terms of service](https://mullvad.net/en/help/terms-service) (checked 2026-08-13)
- [Remaining PayPal subscriptions are being canceled](https://mullvad.net/en/blog/remaining-paypal-subscriptions-are-being-canceled) (checked 2026-08-13)
- [Mullvad refund instructions](https://mullvad.net/en/help/refunds) (checked 2026-08-13)
- [Using the Mullvad app on iOS](https://mullvad.net/en/help/using-mullvad-app-on-ios) (checked 2026-08-13)
- [Using Mullvad VPN on Android](https://mullvad.net/en/help/using-mullvad-vpn-on-android) (checked 2026-08-13)
- [Mullvad FAQ](https://mullvad.net/en/help/faq) (checked 2026-08-13)
- [Mullvad no-logging policy](https://mullvad.net/en/help/no-logging-data-policy) (checked 2026-08-13)
- [NordVPN pricing](https://nordvpn.com/pricing/) (checked 2026-08-13)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/mullvad.json