# How to cancel Moz Pro

Cancel Moz Pro from Account & Billing in the profile icon menu: select Cancel plan below Current Plan, complete the survey and confirm. It takes about 3 minutes, access continues until the next renewal date, and Moz advises cancelling at least 24 hours before renewal. Moz says it does not offer refunds of any kind.

SEO and AI visibility platform with keyword research, rank tracking, site crawling, link analysis, reporting, and content tools.

- Category: SEO & marketing
- Entry plan: Starter at $49 / month
- Billed via: web
- Difficulty: Medium (5.7 / 10 on the Cancellation Difficulty Index), takes about 3 minutes
- Direct cancellation page: https://moz.com/help/your-account/manage-subscriptions/cancel-moz-pro
- Manually verified on 8 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/moz-pro

## Cancel in a web browser

> Moz Pro and Moz Local are separate subscriptions and must be canceled separately.

1. **Open Account and Billing** Select Account & Billing from the profile icon menu and stay in the Subscriptions view.
2. **Select Cancel plan** Use Cancel plan below Current Plan.
3. **Complete the survey** Fill in the cancellation survey and select Next. Moz warns that the subscription is not canceled yet.
4. **Confirm cancellation** Select Yes, confirm cancellation, then return to the subscription page.
5. **Verify the result** Current Plan should be marked canceled with no Renewal Date. Cancel at least 24 hours before renewal to avoid the next charge.

> **Warning:** Cancel at least 24 hours before renewal. Moz says a cancellation on the renewal date can still be charged with no refund.

## Cancel a team plan

> Only the primary account holder can cancel a shared self-service subscription.

1. **Ask the primary account holder** A shared Moz Pro user cannot cancel the subscription and must contact the primary account holder.
2. **Use the contract route for Enterprise** If self-service is unavailable under an Enterprise agreement, follow the agreement and contact the Moz Help Team at help@moz.com from the account email.

## Refunds, pausing, downgrades and your data

- **Refunds:** Moz says it does not offer refunds of any kind. A cancellation made on the renewal date can still be charged, and Moz states no refund will be issued. Paid access continues until the end of the period.
- **Pausing:** Moz explicitly states that it does not offer a way to pause Moz Pro. Cancellation is the documented alternative.
- **Downgrading:** After Moz Pro expires, the account becomes a free Moz Community account with limited free-tool and forum access. Campaigns are archived and stop collecting new data. Reactivating a paid subscription is required to regain Campaign access.
- **Account data:** Moz keeps Campaign data for 12 update cycles, such as 12 weeks for weekly data or 12 months for monthly data, and stores historical ranking and link data indefinitely. Reports are inaccessible after expiration, so export them first. Full account deletion is separate, requested through help@moz.com after canceling subscriptions, and usually takes up to 30 days.

## At a glance

- Cancellation fee: None
- Refund window: None
- Effective: Next renewal date
- Free plan after: Yes, Community account

## FAQ

**When does Moz Pro cancellation take effect?**

On the next renewal date. Access continues through the paid period or the remainder of the free trial.

**How early should I cancel Moz Pro?**

Moz recommends at least 24 hours before renewal. A same-day cancellation can still be charged.

**Can I get a Moz Pro refund?**

No. Moz states that it does not offer refunds of any kind.

**Can I pause Moz Pro?**

No. Moz explicitly says it does not currently offer subscription pausing.

**What happens to Moz Pro Campaigns?**

Campaigns are archived and stop collecting new data. Moz keeps most Campaign data for 12 update cycles and historical ranking and link data indefinitely.

**Does cancelling delete my Moz account?**

No. It becomes a free Moz Community account. Full deletion is a separate email request and usually takes up to 30 days.

## Official sources

- [Moz Pro pricing](https://moz.com/products/pro/pricing) (checked 2026-08-08)
- [Cancel Moz Pro](https://moz.com/help/your-account/manage-subscriptions/cancel-moz-pro) (checked 2026-08-08)
- [Managing a Moz account and subscription](https://moz.com/help/your-account) (checked 2026-08-08)
- [Delete a Moz account](https://moz.com/help/your-account/preferences/delete-account) (checked 2026-08-08)
- [Contact the Moz Help Team](https://moz.com/help/need-more-help/help-with-moz-tools/contacting-the-moz-help-team) (checked 2026-08-08)
- [Moz terms of use](https://moz.com/terms-of-use) (checked 2026-08-08)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/moz-pro.json