# How to cancel Moz Local

Cancel Moz Local from Account & Billing: open the Moz Local tab, use Manage plan to select Cancel, then click Cancel on renewal. It takes about 3 minutes; listing updates continue until the renewal date unless you choose Cancel immediately, which releases the location at once. Moz does not offer refunds of any kind.

Local listing, reputation and map-pack SEO tool sold per physical business location, separate from Moz Pro.

- Category: SEO & marketing
- Entry plan: Lite at $20 / location / month
- Billed via: web
- Difficulty: Medium (5.7 / 10 on the Cancellation Difficulty Index), takes about 3 minutes
- Direct cancellation page: https://moz.com/help/your-account/manage-subscriptions/cancel-moz-local
- Manually verified on 2 Sept 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/moz-local

## Cancel in a web browser

> Moz Pro and Moz Local are separate subscriptions and must be canceled separately. Use the Moz Local tab.

1. **Open Account and Billing** Log into your Moz account and select Account & Billing from the profile icon menu.
2. **Open the Moz Local tab** On the Subscription Summary page, select the Moz Local tab if you also subscribe to Moz Pro or Moz API.
3. **Select Cancel under Manage plan** Find the location you want to cancel. Under Manage plan, use the drop-down to select Cancel.
4. **Confirm Cancel on renewal** Confirm and click Cancel on renewal. Auto-renew stops, and listing updates continue until the renewal date shown. You can Un-cancel before that date.
5. **Or cancel immediately if you need to stop now** Check the box that the action is immediate and permanent, then click Cancel immediately. The location is released at once and cannot be un-canceled; a new purchase is required to manage it again.

> **Warning:** Cancel at least 72 hours before the billing period ends. If renewal is inside 72 hours, Moz says Cancel immediately is the way to avoid the next annual charge. Cancel immediately cannot be undone.

## Cancel a team plan

> Agency and multi-location accounts still cancel per location. Moz Pro seats cannot manage Moz Local.

1. **Cancel each location separately** Each physical location is its own Moz Local subscription. Cancel them one at a time from the Moz Local tab.
2. **Moz Pro seats cannot cancel Moz Local** Seated Moz Pro users do not get Moz Local access. The Moz account that holds the location subscriptions has to cancel them.
3. **50+ locations: contact Moz if the dashboard is unavailable** For 50 or more locations, Moz asks you to contact its team. Email help@moz.com from the account address if self-serve Cancel is not available. Local General Conditions still say a location is canceled from the Moz Local dashboard.

## Refunds, pausing, downgrades and your data

- **Refunds:** Moz says it does not offer refunds of any kind. Local General Conditions add that cancelling a business location does not entitle you to any complete or partial refund, and that paid service fees are non-cancelable and non-refundable. A plan change can apply a prorated credit to a new subscription; that is not a cash refund of a cancellation.
- **Pausing:** No pause option is documented for Moz Local. The documented ways to stop billing are Cancel on renewal and Cancel immediately.
- **Downgrading:** From the Moz Local tab, use Manage Plan, then Change Plan, pick the lower plan and billing cadence, Preview Changes, then Adjust Plan. The change takes effect immediately and starts a new subscription from that date, with a prorated credit for time left on the previous level. Leftover credit is added to the Moz account for a future invoice.
- **Account data:** Partners do not revert listings after cancellation; Moz tells them the listing is no longer being managed. Cancel immediately releases the location and stops sending updates, and cancellation removes listing data from the dashboard. Account deletion is separate: cancel subscriptions first, then email help@moz.com from the account address. Full deletion usually takes up to 30 days.

## At a glance

- Cancellation fee: None
- Refund window: None
- Effective: Renewal date, or immediately
- Free plan after: No

## FAQ

**When does Moz Local cancellation take effect?**

Cancel on renewal keeps listing updates going until the renewal date shown. Cancel immediately releases the location at once and cannot be undone.

**How early should I cancel Moz Local?**

At least 72 hours before the billing period ends. If renewal is inside 72 hours, Moz says Cancel immediately is the way to avoid the annual charge.

**Can I get a Moz Local refund?**

No. Moz says it does not offer refunds of any kind, and Local General Conditions bar complete or partial refunds for a canceled location.

**If I cancel Moz Pro, does Moz Local cancel too?**

No. Moz Pro and Moz Local are separate subscriptions and must be canceled separately.

**Does cancelling Moz Local delete my Moz account?**

No. Location cancellation is separate. Full deletion is an email to help@moz.com after subscriptions are canceled, and usually takes up to 30 days.

**Can I pause Moz Local?**

No pause option is documented. The documented options are Cancel on renewal or Cancel immediately.

## Official sources

- [How to Cancel Moz Local - Moz Help Hub](https://moz.com/help/your-account/manage-subscriptions/cancel-moz-local) (checked 2026-09-02)
- [Moz Local pricing](https://moz.com/products/local/pricing) (checked 2026-09-02)
- [Moz Local product](https://moz.com/products/local) (checked 2026-09-02)
- [Learn How To Use Moz Local - Moz Help Hub](https://moz.com/help/moz-local) (checked 2026-09-02)
- [Managing Your Moz Account And Subscription - Moz Help Hub](https://moz.com/help/your-account) (checked 2026-09-02)
- [Managing Multiple Subscriptions - Moz Help Hub](https://moz.com/help/your-account/manage-subscriptions/managing-multiple-subscriptions) (checked 2026-09-02)
- [How To Update Your Moz Local Subscription Level - Moz Help Hub](https://moz.com/help/your-account/manage-subscriptions/upgrade-downgrade-local) (checked 2026-09-02)
- [How do I reactivate my Moz subscription? - Moz Help Hub](https://moz.com/help/your-account/payment-billing-issues/reactivate-subscription) (checked 2026-09-02)
- [Delete Your Moz Account - Moz Help Hub](https://moz.com/help/your-account/preferences/delete-account) (checked 2026-09-02)
- [Contacting the Moz Help Team - Moz Help Hub](https://moz.com/help/need-more-help/help-with-moz-tools/contacting-the-moz-help-team) (checked 2026-09-02)
- [Moz Billing Help - Moz Help Hub](https://moz.com/help/need-more-help/help-with-moz-tools/moz-billing-help) (checked 2026-09-02)
- [Help Guide for Listings AI in Moz Local - Moz Help Hub](https://moz.com/help/moz-local/listings/listings-ai) (checked 2026-09-02)
- [Learn How To Use Reviews AI in Moz Local - Moz Help Hub](https://moz.com/help/moz-local/reviews/reviews-ai) (checked 2026-09-02)
- [Moz Local General Conditions](https://moz.com/local-general-conditions) (checked 2026-09-02)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/moz-local.json