# How to cancel Mollie

Close Mollie from the Dashboard: open the organization menu, choose Settings, go to Personal information, click Close account, enter a reason and your password, then click Close. Mollie emails confirmation within 3 working days. Standard pricing has no monthly fee to refund; remaining balance is paid out after any liability periods.

Dutch licensed payment service provider for online and in-person payments, billed per successful transaction in euro with no Standard monthly fee.

- Category: Developer infrastructure
- Entry plan: Standard pricing at Pay per transaction (EUR)
- Billed via: web
- Difficulty: Medium (5.5 / 10 on the Cancellation Difficulty Index), takes about 3 minutes
- Direct cancellation page: https://help.mollie.com/hc/en-us/articles/115000820485-How-do-I-close-my-account
- Manually verified on 17 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/mollie

## Cancel in a web browser

> Published Standard prices are in euro. Do not convert them to US dollars.

1. **Export invoices and reports** Closing permanently deletes organisation data, including invoices and reports. Export anything you need. Check Balance in the Dashboard for settlement dates first.
2. **Open Settings from the organization menu** In the Mollie Dashboard, click your organization in the top left corner, then click Settings.
3. **Open Personal information** Go to Personal information.
4. **Close account** Click Close account. Under Reason, explain why you want to close. Under Current password, enter your password. Click Close.

> **Warning:** The help article says Mollie emails closure confirmation within 3 working days. The User Agreement also requires at least two calendar months' notice to terminate the agreement.

## Cancel a team plan

1. **Remove one organization without closing the account** If you only want to remove an extra organization, Mollie says to submit a request through its request form instead of closing the whole account.

## Refunds, pausing, downgrades and your data

- **Refunds:** Standard online payments have no monthly fee, so there is no unused-month refund. Mollie processes a final payout of remaining balance to your bank account as soon as possible after setup is complete. Funds from Klarna, cards or SEPA Direct Debit may be held until the liability period ends. Chargebacks can still be recovered after termination.
- **Pausing:** No account-level pause is documented. POS terminals can be deactivated and later reactivated; that does not close the Mollie account.
- **Downgrading:** Standard already has no monthly fee. Volume pricing is quoted by sales. Closing the account ends the Payment Services.
- **Account data:** Closing the account permanently deletes organisation data, including invoices and reports. Mollie may still keep personal and payment data for the mandatory statutory period that applies to a licensed financial institution.

## At a glance

- Cancellation fee: None documented
- Refund window: No monthly fee to refund
- Effective: Email confirmation within 3 working days
- Free plan after: No. Account is closed

## FAQ

**How do I close Mollie?**

In the Dashboard, open the organization menu, Settings, Personal information, then Close account. Enter a reason and your current password, then click Close.

**When is the account actually closed?**

The help article says Mollie emails confirmation within 3 working days. The User Agreement also states a two calendar month notice period to terminate the agreement.

**What happens to my remaining balance?**

Mollie processes a final payout to your bank account as soon as possible. Some methods may be held until the liability period ends.

**Are prices in euro or US dollars?**

Published Standard pricing is in euro. Do not convert it to USD.

**Is there a monthly fee to cancel?**

Standard online payments have no monthly fee.

**Can I keep invoices after closing?**

No. Invoices and reports are permanently deleted. Export them first.

## Official sources

- [How do I close my account? - Mollie Support](https://help.mollie.com/hc/en-us/articles/115000820485-How-do-I-close-my-account) (checked 2026-08-17)
- [Mollie pricing](https://www.mollie.com/pricing) (checked 2026-08-17)
- [Mollie User Agreement](https://www.mollie.com/legal/user-agreement) (checked 2026-08-17)
- [Mollie Privacy Statement](https://www.mollie.com/legal/privacy) (checked 2026-08-17)

---

Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/mollie.json