{
  "slug": "mistral-ai",
  "name": "Mistral AI",
  "domain": "mistral.ai",
  "category": "developer-infrastructure",
  "categoryName": "Developer infrastructure",
  "description": "Unified Mistral plan covering Vibe (formerly Le Chat), Studio, and API usage, with optional pay-as-you-go beyond included credits.",
  "directAnswer": "Cancel Mistral AI from Subscriptions in the Admin panel: open the Subscription tab, choose Unsubscribe in Downgrade to Free, then confirm. It takes about 2 minutes. Cancel within 14 days of the first purchase for an immediate refund; later, access lasts until the billing period ends, then the organization returns to Free mode.",
  "price": "$14.99 / month",
  "priceMonthlyUsd": 14.99,
  "planName": "Pro",
  "subscriptionPlans": [
    {
      "id": "pro",
      "name": "Pro",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 14.99
        }
      ],
      "priceNote": "$14.99 per month excluding taxes. Annual billing is offered at a 20% discount versus monthly, but the pricing page does not print the annual total. Includes $30 per month in API credits.",
      "sourceUrl": "https://mistral.ai/pricing/"
    },
    {
      "id": "team",
      "name": "Team",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 24.99
        }
      ],
      "priceNote": "$24.99 per user per month excluding taxes. Annual billing is offered at a 20% discount versus monthly, but the pricing page does not print the annual total.",
      "sourceUrl": "https://mistral.ai/pricing/"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Custom pricing, contact sales",
      "sourceUrl": "https://mistral.ai/pricing/"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.8,
  "billingMethods": [
    "web",
    "ios",
    "android"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://admin.mistral.ai/subscriptions",
  "cancellationTime": "~2 minutes",
  "cancellationTimeSeconds": 120,
  "steps": {
    "web": [
      {
        "title": "Open Subscriptions in the Admin panel",
        "body": "Sign in and open admin.mistral.ai/subscriptions. Select the Subscription tab."
      },
      {
        "title": "Choose Unsubscribe",
        "body": "In the Downgrade to Free section, select Unsubscribe."
      },
      {
        "title": "Confirm the cancellation",
        "body": "Confirm. You receive a confirmation email. Within 14 days of the initial purchase, cancellation is immediate. After that window, access lasts until the billing period ends, then Free mode. Resume subscription can undo a scheduled cancel before the period ends."
      },
      {
        "title": "Turn off pay-as-you-go if you use the API",
        "body": "Pay-as-you-go is a separate setting. To disable it, open admin.mistral.ai/plateforme/subscription."
      }
    ],
    "ios": [
      {
        "title": "Open the app Settings menu",
        "body": "If Pro was bought in the iOS app, tap the menu icon at the top left, then tap your organization name to open Settings."
      },
      {
        "title": "Open Subscription",
        "body": "Under Account, tap Subscription."
      },
      {
        "title": "Manage subscription, then Cancel Subscription",
        "body": "Tap Manage subscription to open Apple Subscriptions, then tap Cancel Subscription."
      }
    ],
    "android": [
      {
        "title": "Open the app Settings menu",
        "body": "If Pro was bought in the Android app, tap the menu icon at the top left, then tap your organization name to open Settings."
      },
      {
        "title": "Open Subscription",
        "body": "Under Account, tap Subscription."
      },
      {
        "title": "Manage subscription, then Cancel Subscription",
        "body": "Tap Manage subscription to open Google Play, then tap Cancel Subscription at the bottom of the screen."
      }
    ],
    "team": [
      {
        "title": "Use an organization administrator account",
        "body": "If the account was created by a company or school, only that administrator can unsubscribe."
      },
      {
        "title": "Cancel Team from the web Admin panel",
        "body": "Team and higher plans are not cancelled in the mobile app. Use admin.mistral.ai/subscriptions."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "note": "One organization plan covers Vibe, Studio, and included API credits. Disable pay-as-you-go separately if you use the API."
    },
    "ios": {
      "note": "App Store cancel applies only to Pro purchased in the iOS app."
    },
    "android": {
      "note": "Google Play cancel applies only to Pro purchased in the Android app."
    },
    "team": {
      "note": "Team billing is web-only."
    }
  },
  "refundInfo": "On the website, a refund applies only if you cancel within 14 days of the initial purchase, not a renewal. That cancel is immediate and the refund is processed automatically. After the window there is no refund and access lasts until the period ends. App Store and Google Play refunds go through Apple or Google. Prepaid API credits are reviewed case by case. Commercial Terms say commercial fees are non-refundable unless an Order Form says otherwise.",
  "pauseInfo": "No pause or hold option is documented. After a scheduled cancel you can select Resume subscription before the billing period ends.",
  "downgradeInfo": "Unsubscribe is the documented path to Free mode. Upgrades use Compare plans in the Admin panel. Switching monthly and annual can require cancelling first, then resubscribing at the end of the period.",
  "dataRetentionInfo": "Delete the account only after paid access has ended and outstanding fees are paid. On the Admin panel account page, click Delete account under Danger Zone, type the email in full, then confirm. Deletion cannot be undone. Export data first.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "14 days on first web purchase"
    },
    {
      "k": "Effective",
      "v": "Immediate if within 14 days; else end of period"
    },
    {
      "k": "Free plan after",
      "v": "Yes, Free mode"
    }
  ],
  "faq": [
    {
      "question": "Is La Plateforme a different subscription from Vibe or Le Chat?",
      "answer": "Official pages treat one organization plan as covering Vibe, Studio, and API usage. Pay-as-you-go is a setting, not a second plan. Le Chat was renamed Vibe."
    },
    {
      "question": "When does a web cancel take effect?",
      "answer": "Within 14 days of the first purchase it is immediate. After that, you keep the paid plan until the end of the billing period, then Free mode."
    },
    {
      "question": "Do I get a refund from Mistral AI?",
      "answer": "On the website, only for the initial purchase if you cancel within 14 days. Store purchases go through Apple or Google. API credit refunds are case by case."
    },
    {
      "question": "I subscribed in the iOS or Android app. Where do I cancel?",
      "answer": "In the app: Settings, Subscription, Manage subscription, then Cancel Subscription in the App Store or Google Play. Team plans must be cancelled on the web."
    },
    {
      "question": "How do I stop API pay-as-you-go?",
      "answer": "Open admin.mistral.ai/plateforme/subscription and disable pay-as-you-go. That setting is separate from Unsubscribe."
    },
    {
      "question": "Can I delete my account while still on Pro or Team?",
      "answer": "No. Paid access must be inactive and outstanding fees paid first. Then use Delete account in the Admin panel Danger Zone."
    }
  ],
  "officialSources": [
    {
      "title": "How can I upgrade or cancel my subscription? - Mistral Help",
      "url": "https://help.mistral.ai/en/articles/455205-how-can-i-upgrade-or-cancel-my-subscription",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Mistral Pricing",
      "url": "https://mistral.ai/pricing/",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Refund policy: eligibility, timing, and how it works - Mistral Help",
      "url": "https://help.mistral.ai/en/articles/568728-refund-policy-eligibility-timing-and-how-it-works",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "How can I manage my subscription on mobile (iOS and Android)? - Mistral Help",
      "url": "https://help.mistral.ai/en/articles/392902-how-can-i-manage-my-subscription-on-mobile-ios-and-android",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "How can I delete my account? - Mistral Help",
      "url": "https://help.mistral.ai/en/articles/347619-how-can-i-delete-my-account",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Terms of Service for consumers outside of the EEA",
      "url": "https://legal.mistral.ai/terms/row-consumer-terms",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Commercial Terms of Service - Mistral AI",
      "url": "https://legal.mistral.ai/terms/commercial-terms-of-service",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Le Chat is now Vibe - Mistral Help",
      "url": "https://help.mistral.ai/en/articles/682992-le-chat-is-now-vibe",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Cancel a subscription from Apple - Apple Support",
      "url": "https://support.apple.com/en-us/118428",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Cancel a subscription on Google Play - Google Play Help",
      "url": "https://support.google.com/googleplay/answer/7018481",
      "lastCheckedAt": "2026-08-17"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-17",
  "nextReviewAt": "2026-10-16",
  "urls": {
    "guide": "https://canicancelit.com/cancel/mistral-ai",
    "json": "https://canicancelit.com/cancel/mistral-ai.json",
    "markdown": "https://canicancelit.com/cancel/mistral-ai.md"
  }
}