{
  "slug": "miro",
  "name": "Miro",
  "domain": "miro.com",
  "category": "design-ui",
  "categoryName": "Design & UI",
  "description": "Collaborative visual workspace for whiteboards, diagrams, workshops, product planning and AI workflows.",
  "directAnswer": "Cancel Miro from the paid team's Admin console under Billing by clicking Cancel subscription and confirming the reason. It takes about 3 minutes, and at the end of the paid period boards become locked in view-only mode. Miro does not refund unused subscription time, and outstanding license charges can still be collected.",
  "price": "$8 / member / month, billed yearly",
  "priceMonthlyUsd": 8,
  "planName": "Starter",
  "subscriptionPlans": [
    {
      "id": "starter",
      "name": "Starter",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 96
        }
      ],
      "priceNote": "$8 per member per month billed annually",
      "sourceUrl": "https://miro.com/pricing/"
    },
    {
      "id": "business",
      "name": "Business",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 240
        }
      ],
      "priceNote": "$20 per member per month billed annually",
      "sourceUrl": "https://miro.com/pricing/"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Custom pricing",
      "sourceUrl": "https://miro.com/pricing/"
    }
  ],
  "difficulty": "Medium",
  "difficultyScore": 5.3,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://miro.com/app/dashboard/",
  "cancellationTime": "~3 minutes",
  "cancellationTimeSeconds": 180,
  "steps": {
    "web": [
      {
        "title": "Switch to the paid team",
        "body": "From the Miro dashboard, switch to the team whose Starter or Business subscription you want to cancel."
      },
      {
        "title": "Open the Admin console",
        "body": "Click the profile avatar, select Admin console or Settings, then choose Billing."
      },
      {
        "title": "Select Cancel subscription",
        "body": "Under Billing actions, click Cancel subscription and continue through the confirmation screens."
      },
      {
        "title": "Confirm the reason",
        "body": "Choose a cancellation reason and click Cancel subscription to finish."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {
    "web": {
      "note": "Use this path for a subscription billed directly by the service."
    }
  },
  "refundInfo": "Miro does not refund unused subscription time. Access continues through the paid period, and outstanding license charges can still be collected at cancellation.",
  "pauseInfo": "No subscription pause is documented.",
  "downgradeInfo": "At the end of the paid period, boards are not deleted but become locked in view-only mode until the subscription is renewed or the team is downgraded to Free.",
  "dataRetentionInfo": "Cancelling does not delete boards. Deleting a Miro profile is separate and does not cancel active subscriptions; board ownership and 90-day restoration can depend on whether other admins remain.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None"
    },
    {
      "k": "Refund window",
      "v": "No unused-time refund"
    },
    {
      "k": "Effective",
      "v": "End of billing period"
    },
    {
      "k": "Free plan after",
      "v": "Manual downgrade available"
    }
  ],
  "faq": [
    {
      "question": "How do I cancel Miro?",
      "answer": "Switch to the paid team -> Open the Admin console -> Select Cancel subscription -> Confirm the reason."
    },
    {
      "question": "When does the cancellation take effect?",
      "answer": "At the end of the paid period, boards are not deleted but become locked in view-only mode until the subscription is renewed or the team is downgraded to Free."
    },
    {
      "question": "Can I get a refund?",
      "answer": "Miro does not refund unused subscription time. Access continues through the paid period, and outstanding license charges can still be collected at cancellation."
    },
    {
      "question": "Does cancelling delete my data?",
      "answer": "Cancelling does not delete boards. Deleting a Miro profile is separate and does not cancel active subscriptions; board ownership and 90-day restoration can depend on whether other admins remain."
    }
  ],
  "officialSources": [
    {
      "title": "Cancel your Miro subscription - Miro Help Center",
      "url": "https://help.miro.com/hc/en-us/articles/360011986179-Cancel-your-Miro-subscription",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Miro pricing",
      "url": "https://miro.com/pricing/",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "How to delete your profile - Miro Help Center",
      "url": "https://help.miro.com/hc/en-us/articles/360017571354-How-to-delete-your-profile",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Figma and FigJam pricing - alternative pricing",
      "url": "https://www.figma.com/pricing/",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Canva pricing - alternative pricing",
      "url": "https://www.canva.com/pricing/",
      "lastCheckedAt": "2026-08-06"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-06",
  "nextReviewAt": "2026-10-05",
  "urls": {
    "guide": "https://canicancelit.com/cancel/miro",
    "json": "https://canicancelit.com/cancel/miro.json",
    "markdown": "https://canicancelit.com/cancel/miro.md"
  }
}