{
  "slug": "microsoft-copilot",
  "name": "Microsoft Copilot",
  "domain": "copilot.microsoft.com",
  "category": "ai-assistants",
  "categoryName": "AI assistants",
  "description": "Microsoft's AI assistant. Microsoft 365 Premium is the current paid consumer plan that includes Copilot features.",
  "directAnswer": "Cancel the Microsoft 365 Premium plan that includes Copilot from the Microsoft 365 subscription page on account.microsoft.com by selecting Cancel subscription. It takes about 2 minutes, and paid benefits last until the plan expires unless a refund is taken. A prorated refund is available within 14 days of the initial purchase in most countries.",
  "price": "$19.99 / month",
  "priceMonthlyUsd": 19.99,
  "planName": "Microsoft 365 Premium",
  "subscriptionPlans": [
    {
      "id": "microsoft-365-premium",
      "name": "Microsoft 365 Premium",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 19.99
        },
        {
          "cycle": "year",
          "priceUsd": 199.99
        }
      ],
      "priceNote": "$19.99 per month or $199.99 per year",
      "sourceUrl": "https://www.microsoft.com/en-us/microsoft-365-copilot/pricing/individuals"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.5,
  "billingMethods": [
    "web",
    "ios",
    "android",
    "microsoft"
  ],
  "accountTypes": [
    "personal"
  ],
  "cancellationUrl": "https://account.microsoft.com/services/microsoft365",
  "cancellationTime": "~2 minutes",
  "cancellationTimeSeconds": 120,
  "steps": {
    "web": [
      {
        "title": "Open the Microsoft 365 subscription",
        "body": "Go to the Microsoft 365 subscription page and sign in with the Microsoft account used to buy the plan."
      },
      {
        "title": "Select Cancel subscription",
        "body": "Select Cancel subscription. The option can also say Upgrade or Cancel. If Turn on recurring billing is shown instead, the plan is already set to expire."
      },
      {
        "title": "Review and confirm",
        "body": "Read the Please review section and follow the on-screen instructions to complete the cancellation."
      }
    ],
    "ios": [
      {
        "title": "Open Apple subscriptions",
        "body": "Open Settings on your iPhone or iPad, tap your name, then tap Subscriptions."
      },
      {
        "title": "Select Microsoft 365",
        "body": "Open the Microsoft 365 subscription that was purchased through Apple."
      },
      {
        "title": "Tap Cancel Subscription",
        "body": "Confirm the cancellation. If there is no Cancel button or an expiry message is shown, the subscription is already set to end."
      }
    ],
    "android": [
      {
        "title": "Open Google Play subscriptions",
        "body": "Open Google Play, tap your profile picture, then choose Payments & subscriptions and Subscriptions."
      },
      {
        "title": "Select Microsoft 365",
        "body": "Open the Microsoft 365 subscription that was purchased through Google Play."
      },
      {
        "title": "Tap Cancel subscription",
        "body": "Follow the prompts and confirm. Uninstalling the app does not cancel a Play subscription."
      }
    ],
    "team": []
  },
  "platformNotes": {
    "web": {
      "note": "Use this path for a subscription billed directly by the service."
    },
    "ios": {
      "note": "Use this path only when the receipt is from Apple."
    },
    "android": {
      "note": "Use this path only when the receipt is from Google Play."
    }
  },
  "refundInfo": "Microsoft 365 Premium can qualify for a prorated refund within 14 days of the initial purchase in most countries. Some listed countries allow a prorated refund at any time. Eligibility is shown during cancellation.",
  "pauseInfo": "No subscription pause option is documented for Microsoft 365 Premium.",
  "downgradeInfo": "When Microsoft 365 Premium expires, paid app and storage benefits end. The Microsoft account and free Copilot remain, while Microsoft 365 desktop apps can enter read-only mode and storage limits fall back to the free allowance.",
  "dataRetentionInfo": "Cancelling Microsoft 365 Premium does not close the Microsoft account. Closing the account is separate; after the selected 30- or 60-day reopen window passes, Microsoft deletes the account data and content.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None"
    },
    {
      "k": "Refund window",
      "v": "14 days in most countries"
    },
    {
      "k": "Effective",
      "v": "At expiry unless refunded"
    },
    {
      "k": "Free plan after",
      "v": "Yes"
    }
  ],
  "faq": [
    {
      "question": "How do I cancel Microsoft Copilot?",
      "answer": "Open the Microsoft 365 subscription -> Select Cancel subscription -> Review and confirm."
    },
    {
      "question": "When does the cancellation take effect?",
      "answer": "When Microsoft 365 Premium expires, paid app and storage benefits end. The Microsoft account and free Copilot remain, while Microsoft 365 desktop apps can enter read-only mode and storage limits fall back to the free allowance."
    },
    {
      "question": "Can I get a refund?",
      "answer": "Microsoft 365 Premium can qualify for a prorated refund within 14 days of the initial purchase in most countries. Some listed countries allow a prorated refund at any time. Eligibility is shown during cancellation."
    },
    {
      "question": "Does cancelling delete my data?",
      "answer": "Cancelling Microsoft 365 Premium does not close the Microsoft account. Closing the account is separate; after the selected 30- or 60-day reopen window passes, Microsoft deletes the account data and content."
    }
  ],
  "officialSources": [
    {
      "title": "Cancel a Microsoft 365 subscription - Microsoft Support",
      "url": "https://support.microsoft.com/en-us/accounts-billing/subscriptions/cancel-a-microsoft-365-subscription",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Copilot pricing plans for individuals - Microsoft",
      "url": "https://www.microsoft.com/en-us/microsoft-365-copilot/pricing/individuals",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Microsoft subscription refund policy - Microsoft Support",
      "url": "https://support.microsoft.com/en-us/accounts-billing/subscriptions/microsoft-subscription-refund-policy",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "How to close your Microsoft account - Microsoft Support",
      "url": "https://support.microsoft.com/en-us/accounts-billing/manage/how-to-close-your-microsoft-account",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Cancel a subscription from Apple - Apple Support",
      "url": "https://support.apple.com/en-us/118428",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Cancel, pause, or change a subscription on Google Play - Google Play Help",
      "url": "https://support.google.com/googleplay/answer/7018481",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Google One plans and pricing - alternative pricing",
      "url": "https://one.google.com/about/plans",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Perplexity Pro pricing - alternative pricing",
      "url": "https://www.perplexity.ai/properks",
      "lastCheckedAt": "2026-08-06"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-06",
  "nextReviewAt": "2026-10-05",
  "urls": {
    "guide": "https://canicancelit.com/cancel/microsoft-copilot",
    "json": "https://canicancelit.com/cancel/microsoft-copilot.json",
    "markdown": "https://canicancelit.com/cancel/microsoft-copilot.md"
  }
}