{
  "slug": "match",
  "name": "Match",
  "domain": "match.com",
  "category": "dating",
  "categoryName": "Dating",
  "description": "Match.com dating service with Bronze, Silver, Platinum and Diamond subscription packages and a free member mode after paid access ends.",
  "directAnswer": "Cancel a Match-billed plan from Manage Subscription in account settings after entering your password; cancel Apple billing in the App Store. It takes about 3 minutes, and paid access lasts until the current term ends. Subscriptions are generally non-refundable except 3-business-day and other legal rights.",
  "price": "Varies at checkout",
  "priceMonthlyUsd": null,
  "planName": "Bronze",
  "subscriptionPlans": [
    {
      "id": "bronze",
      "name": "Bronze",
      "billingOptions": [],
      "priceNote": "Packages for 1, 3, 6 or 12 months. The subscribe page shows a monthly or weekly comparison rate but charges the full term at purchase. Offers vary by location.",
      "sourceUrl": "https://help.match.com/hc/en-us/articles/6241306373403-Subscription-Package-Options"
    },
    {
      "id": "silver",
      "name": "Silver",
      "billingOptions": [],
      "priceNote": "Same term options as Bronze. Full amount charged at purchase. Price is shown at checkout.",
      "sourceUrl": "https://help.match.com/hc/en-us/articles/6241306373403-Subscription-Package-Options"
    },
    {
      "id": "platinum",
      "name": "Platinum",
      "billingOptions": [],
      "priceNote": "Shown at checkout. Cancelling Platinum cannot currently be followed by a downgrade to Silver or Bronze.",
      "sourceUrl": "https://help.match.com/hc/en-us/articles/6241306373403-Subscription-Package-Options"
    },
    {
      "id": "diamond",
      "name": "Diamond",
      "billingOptions": [],
      "priceNote": "Shown at checkout. Packages may change based on location.",
      "sourceUrl": "https://help.match.com/hc/en-us/articles/6241306373403-Subscription-Package-Options"
    }
  ],
  "difficulty": "Medium",
  "difficultyScore": 5.2,
  "billingMethods": [
    "web",
    "ios",
    "android"
  ],
  "accountTypes": [
    "personal"
  ],
  "cancellationUrl": "https://help.match.com/hc/en-us/articles/6077124196891-Canceling-a-Match-Subscription",
  "cancellationTime": "~3 minutes",
  "cancellationTimeSeconds": 180,
  "steps": {
    "web": [
      {
        "title": "Log in on match.com",
        "body": "Sign in to the Match account that pays for the subscription."
      },
      {
        "title": "Open Manage Subscription",
        "body": "Click the gear icon and click Manage Subscription, or open Manage Subscription from Account Settings."
      },
      {
        "title": "Enter your password",
        "body": "Re-enter your password when asked."
      },
      {
        "title": "Turn off auto-renewal",
        "body": "Follow the prompts to cancel the subscription / turn off auto-renewal. Cancelling a subscription turns off auto-renewal. Paid access continues until the then-current term ends."
      }
    ],
    "ios": [
      {
        "title": "Open the App Store",
        "body": "If you subscribed through Apple, Match cannot turn off auto-renewal or issue refunds. Open the App Store on iPhone."
      },
      {
        "title": "Tap Subscriptions, then Cancel Subscription",
        "body": "Tap your profile icon, tap Subscriptions, tap Cancel Subscription, then tap Confirm."
      }
    ],
    "android": [
      {
        "title": "Open Google Play subscriptions",
        "body": "If you subscribed on Google Play, cancellation is handled by Google. Open Google Play subscriptions on the Google Account that pays for Match."
      },
      {
        "title": "Find Match and cancel",
        "body": "Find the Match subscription, tap Cancel subscription and follow the instructions. Uninstalling the app does not cancel Play billing."
      }
    ],
    "team": []
  },
  "platformNotes": {
    "web": {
      "note": "Use Manage Subscription on match.com when Match bills the plan."
    },
    "ios": {
      "note": "Use the App Store when Apple bills the plan. Match cannot turn off Apple auto-renewal.",
      "warning": "Deleting the Match app or account does not cancel Apple billing."
    },
    "android": {
      "note": "Use Google Play when Play bills the plan.",
      "warning": "Deleting the Match app or account does not cancel Google Play billing."
    }
  },
  "refundInfo": "Help says subscriptions are generally non-refundable and points to Terms section 8d. Terms provide a 3-business-day cancel-without-penalty right in listed states, plus death and disability prorations. Apple handles Apple ID refunds. Other written refund or cancel notices go to Match, Attn: Cancellations, P.O. Box 25472, Dallas, Texas 75225. Virtual items are final. Cancelling auto-renewal does not by itself refund the current term.",
  "pauseInfo": "Match's subscription package help says it does not offer subscription pauses once a package is active. New York special state terms separately allow a written hold of up to one year sent to Match Group Legal, P.O. Box 25472, Dallas, Texas 75225.",
  "downgradeInfo": "If you cancel a Platinum subscription, you will not be able to downgrade to Silver or Bronze at this time. After the paid term ends without renewal, the account is in free member mode. Add-on features can be deactivated without cancelling the main subscription and stay active until their end date.",
  "dataRetentionInfo": "Cancelling a subscription turns off auto-renewal and does not by itself hide or delete the profile. Cancelling membership hides profile and photos; data is retained per the Privacy Policy; you can sign in to reactivate. Permanently deleting the account from Manage Account then Delete Account removes matches, messages and profile information and is permanent, with no confirmation email. External Service purchases must still be cancelled in Apple or Google Play.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "Generally none; 3-business-day legal exceptions"
    },
    {
      "k": "Effective",
      "v": "End of current term"
    },
    {
      "k": "Free plan after",
      "v": "Yes, free member mode"
    }
  ],
  "faq": [
    {
      "question": "Does cancelling Match end paid access immediately?",
      "answer": "No. Terms say if you cancel, you may continue to use the cancelled service until the end of your then-current subscription term."
    },
    {
      "question": "Does deleting the Match app cancel billing?",
      "answer": "No. Apple and Google purchases must be cancelled in those stores. Website or app Manage Subscription only affects Match-billed plans."
    },
    {
      "question": "Can I pause Match?",
      "answer": "Package help says Match does not offer subscription pauses once a package is active. New York terms describe a written hold of up to one year."
    },
    {
      "question": "Does Match refund if I cancel auto-renewal?",
      "answer": "Generally no. Help points to Terms 8d. Listed states have a 3-business-day cancel right. Apple handles App Store refunds."
    },
    {
      "question": "What is free member mode?",
      "answer": "After a paid term expires, the account is in free member mode. Free members still have limited documented features."
    },
    {
      "question": "Can I drop from Platinum to Silver?",
      "answer": "Help says if you cancel a Platinum subscription, you will not be able to downgrade to Silver or Bronze at this time."
    }
  ],
  "officialSources": [
    {
      "title": "Canceling a Match Subscription",
      "url": "https://help.match.com/hc/en-us/articles/6077124196891-Canceling-a-Match-Subscription",
      "lastCheckedAt": "2026-08-31"
    },
    {
      "title": "Subscription Package Options",
      "url": "https://help.match.com/hc/en-us/articles/6241306373403-Subscription-Package-Options",
      "lastCheckedAt": "2026-08-31"
    },
    {
      "title": "Refund Policy",
      "url": "https://help.match.com/hc/en-us/articles/6241384414107-Refund-Policy",
      "lastCheckedAt": "2026-08-31"
    },
    {
      "title": "How to Subscribe + Payment Options",
      "url": "https://help.match.com/hc/en-us/articles/6077146376987-How-to-Subscribe-Payment-Options",
      "lastCheckedAt": "2026-08-31"
    },
    {
      "title": "Match Terms of Use",
      "url": "https://match.com/masp/en-us/terms",
      "lastCheckedAt": "2026-08-31"
    },
    {
      "title": "How To Delete Your Match Account",
      "url": "https://help.match.com/hc/en-us/articles/5610035266075-How-To-Delete-Your-Match-Account",
      "lastCheckedAt": "2026-08-31"
    },
    {
      "title": "Reactivating a Paid Subscription",
      "url": "https://help.match.com/hc/en-us/articles/6241307202715-Reactivating-a-Paid-Subscription",
      "lastCheckedAt": "2026-08-31"
    },
    {
      "title": "Billing all at once",
      "url": "https://help.match.com/hc/en-us/articles/6077144658843-Billing-all-at-once",
      "lastCheckedAt": "2026-08-31"
    },
    {
      "title": "If you want to cancel a subscription from Apple",
      "url": "https://support.apple.com/en-us/118428",
      "lastCheckedAt": "2026-08-31"
    },
    {
      "title": "Cancel, pause, or change a subscription on Google Play",
      "url": "https://support.google.com/googleplay/answer/7018481",
      "lastCheckedAt": "2026-08-31"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-31",
  "nextReviewAt": "2026-10-30",
  "urls": {
    "guide": "https://canicancelit.com/cancel/match",
    "json": "https://canicancelit.com/cancel/match.json",
    "markdown": "https://canicancelit.com/cancel/match.md"
  }
}