# How to cancel Malwarebytes

Cancel Malwarebytes from the payment page in your account: open it, click Turn auto-renewal off, pick a reason and send. It takes about two minutes, and the subscription stays active until the expiration date. Direct annual purchases have a 60-day money-back guarantee; App Store and Google Play refunds follow those stores.

Malwarebytes consumer antivirus and privacy subscriptions for home users, including Premium Security on Windows, Mac, Android, and iOS.

- Category: Security & protection
- Entry plan: Individual at See checkout
- Billed via: web, iOS App Store, Google Play
- Difficulty: Easy (2.1 / 10 on the Cancellation Difficulty Index), takes about 2 minutes
- Direct cancellation page: https://help.malwarebytes.com/hc/en-us/articles/31589478583579-Manage-auto-renewal-for-your-Malwarebytes-subscription
- Manually verified on 31 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/malwarebytes

## Cancel in a web browser

> Canceled web-store subscriptions remain active until the expiration date.

1. **Open your payment page** From the Malwarebytes auto-renewal help article, open the payment page for the subscription. Sign in at my.malwarebytes.com if prompted.
2. **Turn auto-renewal off** In the pop up, click Turn auto-renewal off.
3. **Send a cancellation reason** Select a reason for canceling auto-renewal and click Send. Malwarebytes sends a confirmation email once auto-renewal is off.

## Cancel on iPhone / iPad

> Apple-billed Malwarebytes subscriptions and refunds are managed by Apple.

1. **Open Apple Account subscriptions** If Apple bills Malwarebytes, open Settings, tap your name, then Subscriptions.
2. **Cancel the Malwarebytes subscription** Select the Malwarebytes subscription and tap Cancel Subscription. Apple handles App Store refund requests.

> **Warning:** Deleting the app does not cancel an App Store subscription.

## Cancel on Android

> Google Play-billed Mobile Security is cancelled in Google Play.

1. **Open Google Play subscriptions** If Google Play bills Mobile Security, open Payments and subscriptions in Google Play.
2. **Cancel the subscription** Select the Malwarebytes subscription, tap Cancel subscription, and finish the prompts. Uninstalling the app does not cancel Play billing.

> **Warning:** Uninstalling the app does not cancel Google Play billing.

## Refunds, pausing, downgrades and your data

- **Refunds:** The for-home page advertises a 60-day money-back guarantee on all annual plans. The EULA says Home customers who bought consumer software from Malwarebytes directly pursuant to that guarantee may request cancellation and refund within 60 days of purchase of a new subscription. The guarantee does not apply to renewals or Personal Data Removal, and Apple App Store and Google Play purchases follow those vendors. Outside that guarantee, the EULA says you will not receive a refund for fees already paid for the current subscription period.
- **Pausing:** No pause option is documented on Malwarebytes for-home, EULA, or auto-renewal help pages.
- **Downgrading:** Malwarebytes documents adding devices or upgrading in My Account, not a self-serve downgrade. Canceled subscriptions remain active until the expiration date. Malwarebytes Free is a cleanup scanner, not Premium Security.
- **Account data:** Turning off auto-renewal does not delete the account. The privacy policy says Malwarebytes retains personal information as needed for the purposes collected, legal obligations, disputes, and enforcing agreements. You may update or delete My Account at my.malwarebytes.com or ask support. Some information may remain in archived or backup copies.

## At a glance

- Cancellation fee: None
- Refund window: 60 days on new annual direct purchases
- Effective: Expiration date
- Free plan after: Cleanup scanner only

## FAQ

**Does turning off Malwarebytes auto-renewal end protection immediately?**

No. Canceled subscriptions remain active and valid until their expiration date.

**Can I get a Malwarebytes refund?**

Direct annual Home purchases have a 60-day money-back guarantee. The EULA says that guarantee does not apply to renewals or Personal Data Removal. App Store and Google Play purchases follow those stores.

**Where do I cancel if I bought Malwarebytes on iPhone or Android?**

Cancel through the Apple App Store or Google Play. Uninstalling the app does not cancel store billing.

**Can I pause Malwarebytes?**

No pause option is documented on Malwarebytes pages.

**Is Malwarebytes Free the same as Premium after I cancel?**

No. Malwarebytes Free is a cleanup tool. Premium Security is the paid real-time product.

## Official sources

- [Manage auto-renewal for your Malwarebytes subscription](https://help.malwarebytes.com/hc/en-us/articles/31589478583579-Manage-auto-renewal-for-your-Malwarebytes-subscription) (checked 2026-08-31)
- [Malwarebytes for Home](https://www.malwarebytes.com/for-home) (checked 2026-08-31)
- [Malwarebytes Software License Agreement](https://www.malwarebytes.com/eula) (checked 2026-08-31)
- [Malwarebytes Privacy Policy](https://www.malwarebytes.com/legal/privacy-policy) (checked 2026-08-31)
- [Manage subscriptions in your Malwarebytes Account](https://help.malwarebytes.com/hc/en-us/articles/31589495697307-Manage-subscriptions-in-your-Malwarebytes-Account) (checked 2026-08-31)
- [If you want to cancel a subscription from Apple](https://support.apple.com/en-us/118428) (checked 2026-08-31)
- [Cancel, pause, or change a subscription on Google Play](https://support.google.com/googleplay/answer/7018481) (checked 2026-08-31)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/malwarebytes.json