{
  "slug": "make",
  "name": "Make",
  "domain": "make.com",
  "category": "automation",
  "categoryName": "Automation",
  "description": "Visual automation platform for building scenarios across apps, APIs and AI tools with credit-based usage.",
  "directAnswer": "Cancel Make from the organization in the web app: an Owner or Admin opens My Plan and Subscription, clicks Cancel subscription, chooses the team to retain and confirms. It takes about 3 minutes; access continues through the current billing cycle, then the organization moves to Free with 1,000 monthly credits. No automatic refund for the current cycle is documented.",
  "price": "$12 / month",
  "priceMonthlyUsd": 12,
  "planName": "Core",
  "subscriptionPlans": [
    {
      "id": "core",
      "name": "Core",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 12
        }
      ],
      "priceNote": "$12 per month at 10,000 credits",
      "sourceUrl": "https://www.make.com/en/pricing"
    },
    {
      "id": "pro",
      "name": "Pro",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 21
        }
      ],
      "priceNote": "$21 per month at 10,000 credits",
      "sourceUrl": "https://www.make.com/en/pricing"
    },
    {
      "id": "teams",
      "name": "Teams",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 38
        }
      ],
      "priceNote": "$38 per month at 10,000 credits",
      "sourceUrl": "https://www.make.com/en/pricing"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Custom pricing",
      "sourceUrl": "https://www.make.com/en/pricing"
    }
  ],
  "difficulty": "Medium",
  "difficultyScore": 5.3,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://www.make.com/en/hq/organizations",
  "cancellationTime": "~3 minutes",
  "cancellationTimeSeconds": 180,
  "steps": {
    "web": [
      {
        "title": "Open the organization",
        "body": "Sign in to Make and select Org in the left sidebar for the organization you want to cancel."
      },
      {
        "title": "Open My Plan and Subscription",
        "body": "Only an Owner or Admin can cancel the organization subscription."
      },
      {
        "title": "Click Cancel subscription",
        "body": "Give a reason and review the features that will be lost."
      },
      {
        "title": "Choose the team to retain",
        "body": "If asked, select the one team that will remain under the Free plan."
      },
      {
        "title": "Confirm cancellation",
        "body": "Acknowledge the Free plan organization limits and click Cancel subscription."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {
    "web": {
      "note": "Use this path for a subscription billed directly by the service."
    }
  },
  "refundInfo": "Make documents continued access through the current billing cycle and no next-cycle charge. The checked cancellation guide does not promise an automatic refund for the current cycle.",
  "pauseInfo": "No voluntary subscription pause is documented in the checked subscription guide.",
  "downgradeInfo": "At the cycle end, the organization moves to Free with 1,000 monthly credits. Unused paid credits do not transfer, and only one Free organization is allowed per account.",
  "dataRetentionInfo": "Cancelling keeps the retained organization under Free limits. Deleting scenarios, connections and personal information requires the separate Delete user data process.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None"
    },
    {
      "k": "Refund window",
      "v": "Not automatic"
    },
    {
      "k": "Effective",
      "v": "End of billing cycle"
    },
    {
      "k": "Free plan after",
      "v": "Yes, one organization"
    }
  ],
  "faq": [
    {
      "question": "How do I cancel Make?",
      "answer": "Open the organization -> Open My Plan and Subscription -> Click Cancel subscription -> Choose the team to retain -> Confirm cancellation."
    },
    {
      "question": "When does the cancellation take effect?",
      "answer": "At the cycle end, the organization moves to Free with 1,000 monthly credits. Unused paid credits do not transfer, and only one Free organization is allowed per account."
    },
    {
      "question": "Can I get a refund?",
      "answer": "Make documents continued access through the current billing cycle and no next-cycle charge. The checked cancellation guide does not promise an automatic refund for the current cycle."
    },
    {
      "question": "Does cancelling delete my data?",
      "answer": "Cancelling keeps the retained organization under Free limits. Deleting scenarios, connections and personal information requires the separate Delete user data process."
    }
  ],
  "officialSources": [
    {
      "title": "Cancel your subscription - Make Help Center",
      "url": "https://help.make.com/cancel-your-subscription",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Make plans and pricing",
      "url": "https://www.make.com/en/pricing",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Administration - Make Help Center",
      "url": "https://help.make.com/administration",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "Zapier plans and pricing - alternative pricing",
      "url": "https://pagebuilder.vercel.zapier.com/pricing",
      "lastCheckedAt": "2026-08-06"
    },
    {
      "title": "n8n plans and pricing - alternative pricing",
      "url": "https://n8n.io/pricing/",
      "lastCheckedAt": "2026-08-06"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-06",
  "nextReviewAt": "2026-10-05",
  "urls": {
    "guide": "https://canicancelit.com/cancel/make",
    "json": "https://canicancelit.com/cancel/make.json",
    "markdown": "https://canicancelit.com/cancel/make.md"
  }
}