# How to cancel MailerLite

Cancel MailerLite from Plan and billing in Account settings: select Upgrade or downgrade, choose Cancel subscription to pick the Free plan and confirm. It takes about 1 minute, and the paid plan stays active until the current billing cycle ends before the account moves to Free. Unused plans are generally not refunded, though qualifying consumers can request a refund within 14 days.

Email marketing platform with campaigns, automations, forms, landing pages, websites and digital products.

- Category: SEO & marketing
- Entry plan: Comfort at $12 / month starting
- Billed via: web
- Difficulty: Easy (1.9 / 10 on the Cancellation Difficulty Index), takes about 1 minute
- Direct cancellation page: https://www.mailerlite.com/help/cancel-my-subscription
- Manually verified on 8 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/mailerlite

## Cancel in a web browser

> Cancellation schedules a downgrade to Free after the current monthly or annual billing cycle.

1. **Open Plan and billing** Go to Account settings and select Plan and billing.
2. **Select Upgrade or downgrade** Open the plan selector from the Upgrade or downgrade button.
3. **Choose Cancel subscription** Select the Free plan by choosing Cancel subscription.
4. **Confirm the cancellation** Follow the confirmation prompts. The paid plan remains active until the current billing cycle ends.

> **Warning:** Before the downgrade, reduce the account to no more than 250 active subscribers and two users and disconnect custom domains so the move to Free can complete.

## Refunds, pausing, downgrades and your data

- **Refunds:** MailerLite generally does not refund unused or partially used monthly or yearly plans, forgotten renewals, wrong-plan purchases or cancellations after a new charge. Qualifying consumers can request a refund within 14 calendar days, and any discretionary refund must be requested within 30 days of the last transaction.
- **Pausing:** No paid-subscription pause option is described in MailerLite's opened current pricing, cancellation, billing or terms pages.
- **Downgrading:** A cancellation or downgrade takes effect after the current monthly or annual billing cycle. Free permits two users, up to 250 active subscribers and 2,500 monthly emails, with additional feature limits.
- **Account data:** Canceling the paid plan keeps subscribers, campaigns and reports in the account, although some features or historical data may become restricted on Free. A separate account deletion request has a 25-day grace period in which the deletion request can be canceled.

## At a glance

- Cancellation fee: None
- Refund window: 14 days for qualifying consumers
- Effective: End of billing cycle
- Free plan after: Yes, within Free limits

## FAQ

**When does MailerLite cancellation take effect?**

The paid plan stays active until the current monthly or annual billing cycle ends, then the account moves to Free.

**Will MailerLite delete my data after cancellation?**

No. Subscribers, campaigns and reports remain in the account, although some paid features or historical access can become restricted.

**What must I change before moving to MailerLite Free?**

Bring the account to no more than 250 active subscribers and two users, stay within Free feature limits, and disconnect custom domains.

**Can I get a MailerLite refund?**

Generally not for unused or partly used plans. Qualifying consumers have a 14-day right, and a discretionary refund cannot be made more than 30 days after the last transaction.

**Can I pause MailerLite instead?**

No current paid-subscription pause option is described in the opened official pricing, cancellation, billing or terms pages.

**Can I cancel a MailerLite account deletion request?**

Yes. MailerLite provides a 25-day grace period in which an administrator can cancel the scheduled deletion request.

## Official sources

- [MailerLite pricing](https://www.mailerlite.com/pricing) (checked 2026-08-08)
- [What happens when I cancel my subscription](https://www.mailerlite.com/help/cancel-my-subscription) (checked 2026-08-08)
- [Subscription plan and billing](https://www.mailerlite.com/help/plan-and-billing) (checked 2026-08-08)
- [How to delete my account](https://www.mailerlite.com/help/how-to-delete-my-account) (checked 2026-08-08)
- [MailerLite refund policy](https://www.mailerlite.com/help/mailerlite-refund-policy) (checked 2026-08-08)
- [MailerLite terms of use](https://www.mailerlite.com/legal/terms-of-service) (checked 2026-08-08)

---

Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/mailerlite.json