{
  "slug": "mailerlite",
  "name": "MailerLite",
  "domain": "mailerlite.com",
  "category": "seo-marketing",
  "categoryName": "SEO & marketing",
  "description": "Email marketing platform with campaigns, automations, forms, landing pages, websites and digital products.",
  "directAnswer": "Cancel MailerLite from Plan and billing in Account settings: select Upgrade or downgrade, choose Cancel subscription to pick the Free plan and confirm. It takes about 1 minute, and the paid plan stays active until the current billing cycle ends before the account moves to Free. Unused plans are generally not refunded, though qualifying consumers can request a refund within 14 days.",
  "price": "$12 / month starting",
  "priceMonthlyUsd": null,
  "planName": "Comfort",
  "subscriptionPlans": [
    {
      "id": "comfort",
      "name": "Comfort",
      "billingOptions": [],
      "priceNote": "Starts at $12 per month and scales with active subscribers and sending volume; yearly billing saves 10%, but no single fixed yearly charge covers all tiers",
      "sourceUrl": "https://www.mailerlite.com/pricing"
    },
    {
      "id": "power",
      "name": "Power",
      "billingOptions": [],
      "priceNote": "Starts at $25 per month and scales with active subscribers; yearly billing saves 10%, but no single fixed yearly charge covers all tiers",
      "sourceUrl": "https://www.mailerlite.com/pricing"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Custom pricing for businesses with more than 200,000 subscribers",
      "sourceUrl": "https://www.mailerlite.com/pricing"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.9,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://www.mailerlite.com/help/cancel-my-subscription",
  "cancellationTime": "~1 minute",
  "cancellationTimeSeconds": 60,
  "steps": {
    "web": [
      {
        "title": "Open Plan and billing",
        "body": "Go to Account settings and select Plan and billing."
      },
      {
        "title": "Select Upgrade or downgrade",
        "body": "Open the plan selector from the Upgrade or downgrade button."
      },
      {
        "title": "Choose Cancel subscription",
        "body": "Select the Free plan by choosing Cancel subscription."
      },
      {
        "title": "Confirm the cancellation",
        "body": "Follow the confirmation prompts. The paid plan remains active until the current billing cycle ends."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {
    "web": {
      "note": "Cancellation schedules a downgrade to Free after the current monthly or annual billing cycle.",
      "warning": "Before the downgrade, reduce the account to no more than 250 active subscribers and two users and disconnect custom domains so the move to Free can complete."
    }
  },
  "refundInfo": "MailerLite generally does not refund unused or partially used monthly or yearly plans, forgotten renewals, wrong-plan purchases or cancellations after a new charge. Qualifying consumers can request a refund within 14 calendar days, and any discretionary refund must be requested within 30 days of the last transaction.",
  "pauseInfo": "No paid-subscription pause option is described in MailerLite's opened current pricing, cancellation, billing or terms pages.",
  "downgradeInfo": "A cancellation or downgrade takes effect after the current monthly or annual billing cycle. Free permits two users, up to 250 active subscribers and 2,500 monthly emails, with additional feature limits.",
  "dataRetentionInfo": "Canceling the paid plan keeps subscribers, campaigns and reports in the account, although some features or historical data may become restricted on Free. A separate account deletion request has a 25-day grace period in which the deletion request can be canceled.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None"
    },
    {
      "k": "Refund window",
      "v": "14 days for qualifying consumers"
    },
    {
      "k": "Effective",
      "v": "End of billing cycle"
    },
    {
      "k": "Free plan after",
      "v": "Yes, within Free limits"
    }
  ],
  "faq": [
    {
      "question": "When does MailerLite cancellation take effect?",
      "answer": "The paid plan stays active until the current monthly or annual billing cycle ends, then the account moves to Free."
    },
    {
      "question": "Will MailerLite delete my data after cancellation?",
      "answer": "No. Subscribers, campaigns and reports remain in the account, although some paid features or historical access can become restricted."
    },
    {
      "question": "What must I change before moving to MailerLite Free?",
      "answer": "Bring the account to no more than 250 active subscribers and two users, stay within Free feature limits, and disconnect custom domains."
    },
    {
      "question": "Can I get a MailerLite refund?",
      "answer": "Generally not for unused or partly used plans. Qualifying consumers have a 14-day right, and a discretionary refund cannot be made more than 30 days after the last transaction."
    },
    {
      "question": "Can I pause MailerLite instead?",
      "answer": "No current paid-subscription pause option is described in the opened official pricing, cancellation, billing or terms pages."
    },
    {
      "question": "Can I cancel a MailerLite account deletion request?",
      "answer": "Yes. MailerLite provides a 25-day grace period in which an administrator can cancel the scheduled deletion request."
    }
  ],
  "officialSources": [
    {
      "title": "MailerLite pricing",
      "url": "https://www.mailerlite.com/pricing",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "What happens when I cancel my subscription",
      "url": "https://www.mailerlite.com/help/cancel-my-subscription",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Subscription plan and billing",
      "url": "https://www.mailerlite.com/help/plan-and-billing",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "How to delete my account",
      "url": "https://www.mailerlite.com/help/how-to-delete-my-account",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "MailerLite refund policy",
      "url": "https://www.mailerlite.com/help/mailerlite-refund-policy",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "MailerLite terms of use",
      "url": "https://www.mailerlite.com/legal/terms-of-service",
      "lastCheckedAt": "2026-08-08"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-08",
  "nextReviewAt": "2026-10-07",
  "urls": {
    "guide": "https://canicancelit.com/cancel/mailerlite",
    "json": "https://canicancelit.com/cancel/mailerlite.json",
    "markdown": "https://canicancelit.com/cancel/mailerlite.md"
  }
}