{
  "slug": "mailchimp",
  "name": "Mailchimp",
  "domain": "mailchimp.com",
  "category": "seo-marketing",
  "categoryName": "SEO & marketing",
  "description": "Email marketing platform with audience management, campaigns, automations and reporting.",
  "directAnswer": "Cancel Mailchimp from Manage my plan: click your profile icon, open Account & billing, choose Manage my plan, then Delete my account, confirm with your password and enter DELETE. Permanent deletion takes about 2 minutes and is immediate and cannot be undone. Refunds are generally not issued, though the terms describe a 60-day money-back guarantee for annual Paid Marketing Plans.",
  "price": "$13 / month starting",
  "priceMonthlyUsd": null,
  "planName": "Essentials",
  "subscriptionPlans": [
    {
      "id": "essentials",
      "name": "Essentials",
      "billingOptions": [],
      "priceNote": "Contact-tier pricing; the opened USD page shows $13 per month for 12 months under the displayed offer, while later and larger-tier prices vary",
      "sourceUrl": "https://mailchimp.com/pricing/marketing/?currency=USD"
    },
    {
      "id": "standard",
      "name": "Standard",
      "billingOptions": [],
      "priceNote": "Contact-tier pricing; the opened USD page shows $20 per month for 12 months under the displayed offer, while later and larger-tier prices vary",
      "sourceUrl": "https://mailchimp.com/pricing/marketing/?currency=USD"
    },
    {
      "id": "premium",
      "name": "Premium",
      "billingOptions": [],
      "priceNote": "Contact-tier pricing; the opened USD page shows $350 per month for 12 months under the displayed offer, while later and larger-tier prices vary",
      "sourceUrl": "https://mailchimp.com/pricing/marketing/?currency=USD"
    }
  ],
  "difficulty": "Medium",
  "difficultyScore": 5.2,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal",
    "team"
  ],
  "cancellationUrl": "https://mailchimp.com/help/close-an-account/",
  "cancellationTime": "~2 minutes",
  "cancellationTimeSeconds": 120,
  "steps": {
    "web": [
      {
        "title": "Open Manage my plan",
        "body": "Click your profile icon, choose Account & billing or Account, open the Settings menu, and select Manage my plan."
      },
      {
        "title": "Select Delete my account",
        "body": "Choose Delete my account, review any suggestions, and select Continue to delete."
      },
      {
        "title": "Enter the deletion confirmation",
        "body": "Confirm your password and enter DELETE in the confirmation field."
      },
      {
        "title": "Permanently delete the account",
        "body": "Select Permanently delete. The account and its associated audience, campaign archive and report data cannot be restored."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {
    "web": {
      "note": "If you want to stop or reduce billing without deleting data, use the Billing section to downgrade, or pause an eligible monthly Marketing plan for 3 or 6 months.",
      "warning": "Permanent deletion is immediate and cannot be undone. Back up your data and pay any outstanding balance first."
    }
  },
  "refundInfo": "Mailchimp generally does not issue refunds unless a system malfunction caused a problem or Mailchimp terminated the account without cause. Its terms separately describe a 60-day money-back guarantee for annual Paid Marketing Plans.",
  "pauseInfo": "An eligible monthly Marketing plan can be paused for 3 or 6 months, with no more than two pauses in a 12-month period. Pausing stops monthly billing, retains data and still allows limited account work. The Websites plan remains active.",
  "downgradeInfo": "A paid Marketing plan can be downgraded from the Monthly Plans or Credits page in Billing. The change takes effect at the end of the billing cycle. A move to Free is available only while the account meets Mailchimp's current Free-plan limits and eligibility rules.",
  "dataRetentionInfo": "Permanent account deletion removes data associated with audiences, campaign archives and reports and cannot be restored. Mailchimp recommends exporting a backup before deletion and requires any outstanding balance to be paid.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "Generally none; 60 days for eligible annual plans"
    },
    {
      "k": "Effective",
      "v": "Immediate for deletion"
    },
    {
      "k": "Free plan after",
      "v": "Only by eligible downgrade"
    }
  ],
  "faq": [
    {
      "question": "Does Mailchimp cancel immediately?",
      "answer": "Permanent account deletion is immediate. A downgrade to a lower paid plan or Free normally takes effect at the end of the current billing cycle."
    },
    {
      "question": "Can I stop Mailchimp billing without deleting my data?",
      "answer": "Yes. Eligible monthly Marketing plans can be paused for 3 or 6 months, and a lower plan or Free may be available through Billing."
    },
    {
      "question": "Can I get a Mailchimp refund?",
      "answer": "Mailchimp generally issues no refund except for a system malfunction or an account termination without cause. Its terms separately provide a 60-day guarantee for annual Paid Marketing Plans."
    },
    {
      "question": "How often can I pause Mailchimp?",
      "answer": "Mailchimp limits eligible monthly Marketing plans to two pauses in any 12-month period, each lasting either 3 or 6 months."
    },
    {
      "question": "Will Mailchimp keep my data after deletion?",
      "answer": "No. Permanent deletion removes audience, campaign archive and report data and the account cannot be restored."
    },
    {
      "question": "Why is there no single Mailchimp plan price here?",
      "answer": "The monthly bill depends on the Marketing plan, contact tier, send limits and any current offer, so the published starting offer is not a fixed price for every account."
    }
  ],
  "officialSources": [
    {
      "title": "Mailchimp Marketing pricing",
      "url": "https://mailchimp.com/pricing/marketing/?currency=USD",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "About Mailchimp pricing plans",
      "url": "https://mailchimp.com/help/about-mailchimp-pricing-plans/",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Pause or cancel your account",
      "url": "https://mailchimp.com/help/close-an-account/",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Mailchimp refund policy",
      "url": "https://mailchimp.com/help/about-mailchimps-refund-policy/",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "Mailchimp standard terms of use",
      "url": "https://mailchimp.com/legal/terms/",
      "lastCheckedAt": "2026-08-08"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-08",
  "nextReviewAt": "2026-10-07",
  "urls": {
    "guide": "https://canicancelit.com/cancel/mailchimp",
    "json": "https://canicancelit.com/cancel/mailchimp.json",
    "markdown": "https://canicancelit.com/cancel/mailchimp.md"
  }
}