{
  "slug": "lucidchart",
  "name": "Lucidchart",
  "domain": "lucidchart.com",
  "category": "design-ui",
  "categoryName": "Design & UI",
  "description": "Web-based diagramming product for flowcharts, technical diagrams, process maps, and collaborative visual work.",
  "directAnswer": "Cancel Lucidchart in Account Settings under Plans & Billing: open the three-dot menu beside Lucidchart, select Cancel this plan, and follow the prompts. It takes about two minutes, and access continues until the billing cycle ends before the account becomes Free. Lucid applies a no-refund policy to cancellations.",
  "price": "$9 / month + tax",
  "priceMonthlyUsd": 9,
  "planName": "Individual",
  "subscriptionPlans": [
    {
      "id": "individual",
      "name": "Individual",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 9
        }
      ],
      "priceNote": "$9 per month plus tax. Lucid also offers annual billing, but the official pages opened for this check did not expose a stable annual USD total.",
      "sourceUrl": "https://lucid.co/lucidchart/trial"
    },
    {
      "id": "team",
      "name": "Team",
      "billingOptions": [],
      "priceNote": "Lucid confirms the Team plan, but its current USD charge is rendered dynamically and was not available as stable official text during this check.",
      "sourceUrl": "https://help.lucid.co/hc/en-us/articles/360056903132-Lucid-Plans"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Contact sales. No public fixed recurring USD charge was available in the opened official sources.",
      "sourceUrl": "https://help.lucid.co/hc/en-us/articles/360056903132-Lucid-Plans"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 2.4,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://help.lucid.co/hc/en-us/articles/360049862131-Cancel-your-plan",
  "cancellationTime": "~2 minutes",
  "cancellationTimeSeconds": 90,
  "steps": {
    "web": [
      {
        "title": "Open Account Settings",
        "body": "Sign in, click the profile icon or initials, and select Account Settings."
      },
      {
        "title": "Open Plans & Billing",
        "body": "Select Plans & Billing in the left navigation. Only the account owner or a billing admin can see this area on Team and Enterprise accounts."
      },
      {
        "title": "Choose the Lucidchart plan",
        "body": "Under Your plans, open the three-dot menu next to Lucidchart. Each Lucid product subscription must be cancelled separately."
      },
      {
        "title": "Select Cancel this plan",
        "body": "Select Cancel this plan and follow the prompts. The change takes effect at the end of the current billing cycle."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Enterprise: contact Lucid Billing Support",
        "body": "The account owner or billing admin must contact the Lucid Account Manager, Lucid Billing Support, or email support@lucid.co."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "note": "Individual and Team plans can be cancelled in Plans & Billing. Each Lucid product subscription must be cancelled separately."
    },
    "team": {
      "note": "Only the account owner or billing admin can cancel. Enterprise customers contact their Lucid Account Manager or Billing Support."
    }
  },
  "refundInfo": "Lucid states that all cancellations follow a no-refund policy.",
  "pauseInfo": "No pause option is documented in Lucid's cancellation, plans, or billing help pages.",
  "downgradeInfo": "The paid plan remains active through the current billing cycle, then becomes a limited Free plan. Documents remain viewable, but paid editing functionality is removed.",
  "dataRetentionInfo": "Cancellation does not delete the account or its documents. Permanent account deletion is a separate action that anonymizes personal data and makes saved documents unrecoverable.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "No fee documented"
    },
    {
      "k": "Refund window",
      "v": "None"
    },
    {
      "k": "Effective",
      "v": "End of billing cycle"
    },
    {
      "k": "Free plan after",
      "v": "Yes, limited Free"
    }
  ],
  "faq": [
    {
      "question": "When does Lucidchart cancellation take effect?",
      "answer": "At the end of the current billing cycle."
    },
    {
      "question": "Who can cancel a Team or Enterprise plan?",
      "answer": "Only the account owner or a billing admin can cancel."
    },
    {
      "question": "Does Lucid refund a cancelled plan?",
      "answer": "No. Lucid documents a no-refund policy for all cancellations."
    },
    {
      "question": "What happens to Lucidchart documents after cancellation?",
      "answer": "They remain in the account and can still be viewed, but paid editing functionality is unavailable after the account becomes Free."
    },
    {
      "question": "Does cancelling Lucidchart delete the account?",
      "answer": "No. Account deletion is a separate permanent action."
    },
    {
      "question": "How is Enterprise cancelled?",
      "answer": "The account owner or billing admin contacts the Lucid Account Manager, Billing Support, or support@lucid.co."
    }
  ],
  "officialSources": [
    {
      "title": "Lucidchart trial and Individual pricing",
      "url": "https://lucid.co/lucidchart/trial",
      "lastCheckedAt": "2026-08-18"
    },
    {
      "title": "Lucid Plans",
      "url": "https://help.lucid.co/hc/en-us/articles/360056903132-Lucid-Plans",
      "lastCheckedAt": "2026-08-18"
    },
    {
      "title": "Cancel your plan",
      "url": "https://help.lucid.co/hc/en-us/articles/360049862131-Cancel-your-plan",
      "lastCheckedAt": "2026-08-18"
    },
    {
      "title": "Plans and billing overview",
      "url": "https://help.lucid.co/hc/en-us/articles/360049861431-Plans-and-billing-overview",
      "lastCheckedAt": "2026-08-18"
    },
    {
      "title": "Delete your account and personal data from Lucid Software",
      "url": "https://help.lucid.co/hc/en-us/articles/360049864811-Delete-your-account-and-personal-data-from-Lucid-Software",
      "lastCheckedAt": "2026-08-18"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-18",
  "nextReviewAt": "2026-10-17",
  "urls": {
    "guide": "https://canicancelit.com/cancel/lucidchart",
    "json": "https://canicancelit.com/cancel/lucidchart.json",
    "markdown": "https://canicancelit.com/cancel/lucidchart.md"
  }
}