# How to cancel Liveblocks

Email hello@liveblocks.io to cancel Liveblocks. It takes a few minutes to send. The public terms do not say when paid access ends after that. Payments are final and non-refundable unless Liveblocks determines otherwise.

Realtime collaboration infrastructure. Pro is $30 per month ($25 per month billed annually). Team starts at $600 per month.

- Category: Developer infrastructure
- Entry plan: Pro at $30 / month
- Billed via: web
- Difficulty: Hard (8.8 / 10 on the Cancellation Difficulty Index), takes about 5 minutes
- Direct cancellation page: https://liveblocks.io/terms
- Manually verified on 24 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/liveblocks

## Cancel in a web browser

> Dispute email listed separately is support@liveblocks.io. The cancel sentence names hello@liveblocks.io.

1. **Email hello@liveblocks.io** Email hello@liveblocks.io to cancel. Terms: You may cancel your subscription online by emailing us at: hello@liveblocks.io. No in-app Cancel button label is published on the public pricing or terms pages.

> **Warning:** The public terms do not say when paid access ends after the cancel email. Credits do not roll over.

## Cancel a team plan

1. **Enterprise invoice billing** Pricing FAQ: invoice instead of credit card is available on Enterprise. Contact sales. Cancel remains email to hello@liveblocks.io unless a custom order says otherwise, which is not published.

## Refunds, pausing, downgrades and your data

- **Refunds:** Payments are final and non-refundable, unless otherwise determined by Liveblocks.
- **Pausing:** No subscription pause option is documented on the public pricing page or terms. The dashboard usage page tracks spend. Credits reset each billing cycle and do not roll over. On Free, a meter pause is a hard cap until the next cycle, not a pause of a paid subscription.
- **Downgrading:** Free remains listed at $0 with hard caps per meter and required Liveblocks branding. No in-app downgrade button label is published. Stopping Pro or Team billing is email to hello@liveblocks.io.
- **Account data:** Liveblocks retains personal information as long as needed for the purposes collected, including legal, accounting and reporting, then deletes or anonymizes it, or isolates backup copies until deletion is possible. European residents may email a deletion request. While a paid plan is active, version history is 30 days on Pro and 90 days on Team; event log retention is 7 days on Pro and 30 days on Team.

## At a glance

- Cancellation fee: None documented
- Refund window: None unless Liveblocks determines otherwise
- Effective: Not documented
- Free plan after: Free listed (cancel is email)

## FAQ

**How do I cancel Liveblocks?**

Email hello@liveblocks.io. The terms say you may cancel your subscription online by emailing that address. No in-app Cancel label is published.

**When does cancellation take effect?**

The public terms do not say when paid access ends after the cancel email.

**Does Liveblocks refund unused time?**

Payments are final and non-refundable unless Liveblocks determines otherwise.

**Is there a free plan after I cancel Pro?**

Free remains listed at $0 with hard caps and required branding. Moving there is not documented as an in-app control.

**Can I pause instead of cancelling?**

No paid-plan pause option is documented. Credits reset each cycle and do not roll over.

## Official sources

- [Liveblocks pricing](https://liveblocks.io/pricing) (checked 2026-08-24)
- [Liveblocks Terms of Service](https://liveblocks.io/terms) (checked 2026-08-24)
- [Liveblocks Privacy Policy](https://liveblocks.io/privacy) (checked 2026-08-24)

---

Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/liveblocks.json