{
  "slug": "liveblocks",
  "name": "Liveblocks",
  "domain": "liveblocks.io",
  "category": "developer-infrastructure",
  "categoryName": "Developer infrastructure",
  "description": "Realtime collaboration infrastructure. Pro is $30 per month ($25 per month billed annually). Team starts at $600 per month.",
  "directAnswer": "Email hello@liveblocks.io to cancel Liveblocks. It takes a few minutes to send. The public terms do not say when paid access ends after that. Payments are final and non-refundable unless Liveblocks determines otherwise.",
  "price": "$30 / month",
  "priceMonthlyUsd": 30,
  "planName": "Pro",
  "subscriptionPlans": [
    {
      "id": "pro",
      "name": "Pro",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 30
        },
        {
          "cycle": "year",
          "priceUsd": 300
        }
      ],
      "priceNote": "$30 per month including $30 of credits, or $25 per month billed annually (pay 10 months, get 12). 3 dashboard seats. Usage beyond credits is billed at published PAYG rates.",
      "sourceUrl": "https://liveblocks.io/pricing"
    },
    {
      "id": "team",
      "name": "Team",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 600
        },
        {
          "cycle": "year",
          "priceUsd": 6000
        }
      ],
      "priceNote": "Starts at $600 per month including $600 credits, or $500 per month billed annually. Higher credit tiers: $900, $1,500, $2,250 and $3,750 per month (annual per-month rates $750, $1,250, $1,875 and $3,125). 10 dashboard seats included, then $10 per extra seat per month. HIPAA BAA add-on is $350 per month billed yearly on Team.",
      "sourceUrl": "https://liveblocks.io/pricing"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Custom pricing, credits and volume discounts. Invoice billing is offered on Enterprise.",
      "sourceUrl": "https://liveblocks.io/pricing"
    }
  ],
  "difficulty": "Hard",
  "difficultyScore": 8.8,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://liveblocks.io/terms",
  "cancellationTime": "~5 minutes",
  "cancellationTimeSeconds": 300,
  "steps": {
    "web": [
      {
        "title": "Email hello@liveblocks.io",
        "body": "Email hello@liveblocks.io to cancel. Terms: You may cancel your subscription online by emailing us at: hello@liveblocks.io. No in-app Cancel button label is published on the public pricing or terms pages."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Enterprise invoice billing",
        "body": "Pricing FAQ: invoice instead of credit card is available on Enterprise. Contact sales. Cancel remains email to hello@liveblocks.io unless a custom order says otherwise, which is not published."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "note": "Dispute email listed separately is support@liveblocks.io. The cancel sentence names hello@liveblocks.io.",
      "warning": "The public terms do not say when paid access ends after the cancel email. Credits do not roll over."
    }
  },
  "refundInfo": "Payments are final and non-refundable, unless otherwise determined by Liveblocks.",
  "pauseInfo": "No subscription pause option is documented on the public pricing page or terms. The dashboard usage page tracks spend. Credits reset each billing cycle and do not roll over. On Free, a meter pause is a hard cap until the next cycle, not a pause of a paid subscription.",
  "downgradeInfo": "Free remains listed at $0 with hard caps per meter and required Liveblocks branding. No in-app downgrade button label is published. Stopping Pro or Team billing is email to hello@liveblocks.io.",
  "dataRetentionInfo": "Liveblocks retains personal information as long as needed for the purposes collected, including legal, accounting and reporting, then deletes or anonymizes it, or isolates backup copies until deletion is possible. European residents may email a deletion request. While a paid plan is active, version history is 30 days on Pro and 90 days on Team; event log retention is 7 days on Pro and 30 days on Team.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "None unless Liveblocks determines otherwise"
    },
    {
      "k": "Effective",
      "v": "Not documented"
    },
    {
      "k": "Free plan after",
      "v": "Free listed (cancel is email)"
    }
  ],
  "faq": [
    {
      "question": "How do I cancel Liveblocks?",
      "answer": "Email hello@liveblocks.io. The terms say you may cancel your subscription online by emailing that address. No in-app Cancel label is published."
    },
    {
      "question": "When does cancellation take effect?",
      "answer": "The public terms do not say when paid access ends after the cancel email."
    },
    {
      "question": "Does Liveblocks refund unused time?",
      "answer": "Payments are final and non-refundable unless Liveblocks determines otherwise."
    },
    {
      "question": "Is there a free plan after I cancel Pro?",
      "answer": "Free remains listed at $0 with hard caps and required branding. Moving there is not documented as an in-app control."
    },
    {
      "question": "Can I pause instead of cancelling?",
      "answer": "No paid-plan pause option is documented. Credits reset each cycle and do not roll over."
    }
  ],
  "officialSources": [
    {
      "title": "Liveblocks pricing",
      "url": "https://liveblocks.io/pricing",
      "lastCheckedAt": "2026-08-24"
    },
    {
      "title": "Liveblocks Terms of Service",
      "url": "https://liveblocks.io/terms",
      "lastCheckedAt": "2026-08-24"
    },
    {
      "title": "Liveblocks Privacy Policy",
      "url": "https://liveblocks.io/privacy",
      "lastCheckedAt": "2026-08-24"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-24",
  "nextReviewAt": "2026-10-23",
  "urls": {
    "guide": "https://canicancelit.com/cancel/liveblocks",
    "json": "https://canicancelit.com/cancel/liveblocks.json",
    "markdown": "https://canicancelit.com/cancel/liveblocks.md"
  }
}