# How to cancel Leonardo.Ai

Cancel Leonardo.Ai from Settings under Subscription and Billing by selecting Cancel Plan and confirming Proceed with Cancellation. It takes about a minute, and paid access continues until the current subscription period ends before the plan changes to Free. Refunds are manually assessed under Leonardo's fault-based policy, and change-of-mind requests may be refused.

AI image and video generation platform with personal creator plans and multi-seat team plans.

- Category: Design & UI
- Entry plan: Essential at $12 / month + tax
- Billed via: web
- Difficulty: Easy (1.5 / 10 on the Cancellation Difficulty Index), takes about 1 minute
- Direct cancellation page: https://intercom.help/leonardo-ai/en/articles/9035057-how-can-i-cancel-my-account-unsubscribe
- Manually verified on 18 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/leonardo-ai

## Cancel in a web browser

> Leonardo documents web cancellation from Subscription and Billing.

1. **Open Settings** Sign in to Leonardo.Ai and select Settings in the lower-left corner.
2. **Open Subscription and Billing** Select Subscription and Billing from Settings.
3. **Select Cancel Plan** Choose Cancel Plan for the active subscription.
4. **Confirm Proceed with Cancellation** Confirm Proceed with Cancellation. The plan remains active until the next renewal date, then changes to Free.

## Cancel a team plan

> Only the Team Owner can cancel a team subscription.

1. **Open the team billing page** The Team Owner opens Settings, Team Management, then Manage Subscription.
2. **Cancel the team subscription** Only the Team Owner can cancel. The team remains active until the end of the current billing cycle.

## Refunds, pausing, downgrades and your data

- **Refunds:** Refund requests receive manual human assessment. Leonardo's refund policy covers major faults, materially misleading descriptions, unfitness for the stated purpose, persistent access problems, token non-delivery, and significantly defective digital goods. Change-of-mind requests may be refused.
- **Pausing:** A subscription can be paused for up to three months in each subscription period. Access stops and fees are not charged on a pro-rata basis while paused. The rollover token bank is retained, but only the free daily allowance remains available.
- **Downgrading:** Cancellation takes effect at the end of the current subscription period and the account moves to Free. Unused current-period tokens expire; rollover tokens are lost when the subscription is cancelled.
- **Account data:** Switching to Free does not remove saved collections. Account deletion is separate, irreversible, and requires paid subscriptions to be cancelled first.

## At a glance

- Cancellation fee: No fee documented
- Refund window: Fault-based policy
- Effective: End of subscription period
- Pause available: Yes, up to 3 months
- Free plan after: Yes, Free

## FAQ

**When does Leonardo.Ai cancellation take effect?**

At the end of the current subscription period. The account then changes to Free.

**Can I pause Leonardo.Ai instead of cancelling?**

Yes. The terms allow a pause of up to three months in each subscription period. Access and fees stop on a pro-rata basis during the pause.

**Can I get a Leonardo.Ai refund?**

Refunds receive manual assessment under Leonardo's fault-based policy. Change-of-mind requests may be refused.

**What happens to unused tokens after cancellation?**

Unused current-period tokens expire, and rollover tokens are lost when the subscription is cancelled.

**Who can cancel a Leonardo.Ai team plan?**

Only the Team Owner can cancel the team's subscription.

**Does cancellation delete my Leonardo.Ai account?**

No. Account deletion is a separate irreversible action, and paid subscriptions must be cancelled first.

## Official sources

- [Leonardo.Ai pricing](https://leonardo.ai/pricing) (checked 2026-08-18)
- [How can I cancel my account or unsubscribe?](https://intercom.help/leonardo-ai/en/articles/9035057-how-can-i-cancel-my-account-unsubscribe) (checked 2026-08-18)
- [Leonardo.Ai terms of service](https://leonardo.ai/terms-of-service) (checked 2026-08-18)
- [Leonardo.Ai refund policy](https://leonardo.ai/refund-policy) (checked 2026-08-18)
- [Managing billing and invoices in Leonardo.Ai for Teams](https://intercom.help/leonardo-ai/en/articles/13476740-managing-billing-and-invoices-in-leonardo-ai-for-teams) (checked 2026-08-18)
- [Managing your Leonardo.Ai team](https://intercom.help/leonardo-ai/en/articles/13458813-managing-your-leonardo-ai-team) (checked 2026-08-18)
- [Token rollover](https://intercom.help/leonardo-ai/en/articles/9560707-token-rollover) (checked 2026-08-18)
- [How do I delete my account?](https://intercom.help/leonardo-ai/en/articles/9665417-how-do-i-delete-my-account) (checked 2026-08-18)

---

Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/leonardo-ai.json