# How to cancel Kinsta

Cancel Kinsta in MyKinsta: the Company Owner opens Company settings, selects My Plan, chooses Cancel plan and confirms with the password. It takes about 5 minutes; an initial 30-day cancellation is immediate, while later cancellations stay active through the current billing period. First-time customers can use the 30-day money-back guarantee; after that, unused plan time is not refunded.

Managed WordPress hosting with single-site, multi-site, agency, and custom enterprise plans.

- Category: Hosting & deployment
- Entry plan: Single 20GB at $35 / month
- Billed via: web, invoice
- Difficulty: Medium (5.8 / 10 on the Cancellation Difficulty Index), takes about 5 minutes
- Direct cancellation page: https://my.kinsta.com/
- Manually verified on 8 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/kinsta

## Cancel in a web browser

> Initial 30-day cancellations are immediate. Later cancellations stay active through the current billing period.

1. **Sign in as the Company Owner** Only the Company Owner can cancel the Managed WordPress Hosting plan.
2. **Open My Plan** In MyKinsta, open Company settings, select My Plan, and choose Cancel plan.
3. **Review the deletion warnings** Acknowledge that live and staging environments, sites, and MyKinsta DNS records will be permanently deleted when cancellation takes effect.
4. **Review the final invoice** Check the refund or outstanding-cost information for an initial 30-day cancellation, or the end-of-period final invoice notice for a later cancellation.
5. **Confirm with your password** Enter the MyKinsta password and select Cancel plan.

> **Warning:** All affected environments, sites, and MyKinsta DNS records are permanently deleted when cancellation takes effect.

## Cancel a team plan

> Only the Company Owner can cancel. Company Administrators can change the plan but cannot cancel it.

1. **Ask the Company Owner to cancel** Company Administrators can change plans but cannot cancel them. The single Company Owner must submit the cancellation.
2. **Export every required site first** All live and staging environments and DNS records are permanently deleted when the cancellation becomes effective.

## Refunds, pausing, downgrades and your data

- **Refunds:** First-time customers who cancel within 30 days of activation are eligible for the Managed WordPress Hosting money-back guarantee. Dedicated server fees, one-time fees, and overages are excluded and reduce the refund. After 30 days, the plan stays active to period end and ordinary unused plan time is not refunded.
- **Pausing:** No plan pause is documented in the official pricing, plan-management, cancellation, or money-back pages reviewed on 2026-08-08. Kinsta documents plan changes and scheduled cancellation instead.
- **Downgrading:** The Company Owner or Company Administrator can normally switch to a smaller plan in MyKinsta. Changes are prorated to the second. Kinsta does not document a permanent free hosting downgrade.
- **Account data:** When cancellation takes effect, Kinsta permanently deletes live and staging environments, WordPress sites, and MyKinsta DNS records. The data cannot be recovered. Initial 30-day cancellations are immediate; later cancellations delete data at the current billing period's end.

## At a glance

- Cancellation fee: None documented
- Refund window: 30 days for first-time customers
- Effective: Immediate or period end
- Free plan after: No

## FAQ

**When does Kinsta cancellation take effect?**

Within the first 30 days it is immediate. Later cancellations remain active through the current billing period.

**Who can cancel a Kinsta plan?**

Only the Company Owner. Company Administrators can change plans but cannot cancel them.

**Does Kinsta have a refund window?**

Yes. First-time customers have a 30-day money-back guarantee, subject to stated exclusions.

**Can I pause Kinsta hosting?**

No pause is documented in the official billing and cancellation pages reviewed.

**Can canceled Kinsta sites be recovered?**

No. Kinsta says affected site environments and DNS data are permanently deleted and cannot be recovered.

## Official sources

- [Kinsta WordPress hosting pricing](https://kinsta.com/pricing/) (checked 2026-08-08)
- [Cancel a Kinsta WordPress plan](https://kinsta.com/docs/billing/wordpress-hosting-plans/cancel-wordpress-plan/) (checked 2026-08-08)
- [Kinsta WordPress Hosting money-back guarantee](https://kinsta.com/docs/service-information/money-back-guarantee/) (checked 2026-08-08)
- [Manage Kinsta WordPress hosting plans](https://kinsta.com/docs/billing/wordpress-hosting-plans/) (checked 2026-08-08)
- [Kinsta user management and roles](https://kinsta.com/docs/company-settings/user-management/) (checked 2026-08-08)

---

Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/kinsta.json