{
  "slug": "keeper",
  "name": "Keeper",
  "domain": "keepersecurity.com",
  "category": "security-protection",
  "categoryName": "Security & protection",
  "description": "Encrypted password manager with personal, family, team and enterprise subscriptions.",
  "directAnswer": "Keeper does not publish a personal stop-renewal switch, but its terms confirm that a verified account-deletion request cancels an active subscription and ends access. Business customers must give written notice at least 30 days before renewal. Fees are generally nonrefundable.",
  "price": "$39.99 / year",
  "priceMonthlyUsd": 3.33,
  "planName": "Personal",
  "subscriptionPlans": [
    {
      "id": "personal",
      "name": "Personal",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 39.99
        }
      ],
      "priceNote": "$39.99 billed annually, displayed by Keeper as $3.33 per month.",
      "sourceUrl": "https://www.keepersecurity.com/blog/2025/07/22/keeper-vs-1password-comparing-password-managers/"
    },
    {
      "id": "family",
      "name": "Family",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 84.99
        }
      ],
      "priceNote": "$84.99 billed annually, displayed by Keeper as $7.08 per month.",
      "sourceUrl": "https://www.keepersecurity.com/blog/2025/07/22/keeper-vs-1password-comparing-password-managers/"
    },
    {
      "id": "business-starter",
      "name": "Business Starter",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 24
        }
      ],
      "priceNote": "Starting at $2 per user per month, billed annually; limited to teams of 5 to 10 users.",
      "sourceUrl": "https://www.keepersecurity.com/blog/2023/04/06/choosing-the-right-keeper-plan-for-your-business/"
    },
    {
      "id": "business",
      "name": "Business",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 48
        }
      ],
      "priceNote": "Starting at $4 per user per month, billed annually; minimum 5 users.",
      "sourceUrl": "https://www.keepersecurity.com/blog/2023/04/06/choosing-the-right-keeper-plan-for-your-business/"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 72
        }
      ],
      "priceNote": "Starting at $6 per user per month, billed annually.",
      "sourceUrl": "https://www.keepersecurity.com/blog/2023/04/06/choosing-the-right-keeper-plan-for-your-business/"
    }
  ],
  "difficulty": "Hard",
  "difficultyScore": 9,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://www.keepersecurity.com/support.html",
  "cancellationTime": "~5 minutes",
  "cancellationTimeSeconds": 300,
  "steps": {
    "web": [
      {
        "title": "Export important vault data",
        "body": "Export anything needed before continuing because Keeper's documented personal route deletes the account and ends access."
      },
      {
        "title": "Email the deletion request",
        "body": "From the account email address, send a deletion request to deleteme@keepersecurity.com."
      },
      {
        "title": "Complete identity verification",
        "body": "Follow Keeper's verification instructions. The terms say deleting the account cancels an active subscription and ends access."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Check the renewal date",
        "body": "Keeper's SaaS terms require written notice at least 30 days before the applicable renewal date."
      },
      {
        "title": "Send written non-renewal notice",
        "body": "Use Keeper support or the contact in the order, and identify the organization and active order."
      },
      {
        "title": "Keep the confirmation",
        "body": "Retain Keeper's written confirmation. Business termination or non-renewal becomes effective when the active orders expire."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "note": "The documented personal route is full account deletion.",
      "warning": "Deleting the account ends access, so export needed vault data first."
    },
    "team": {
      "note": "Business orders require at least 30 days' written notice before renewal."
    }
  },
  "refundInfo": "Keeper's SaaS terms say annual subscription fees are billed in advance and are nonrefundable, except where the terms expressly provide otherwise.",
  "pauseInfo": "No subscription pause option is documented in Keeper's official pricing, support or terms pages.",
  "downgradeInfo": "An expired paid personal subscription converts to Free User status with one mobile device and up to 10 records.",
  "dataRetentionInfo": "Account deletion cancels the active subscription and ends access. Keeper may delete file-containing paid records 90 days after an unrenewed paid subscription and may delete an inactive free account after 12 months.",
  "factRows": [
    {
      "k": "Personal route",
      "v": "Account deletion"
    },
    {
      "k": "Business notice",
      "v": "30 days"
    },
    {
      "k": "Refunds",
      "v": "Generally none"
    },
    {
      "k": "Effective",
      "v": "Deletion or order expiry"
    }
  ],
  "faq": [
    {
      "question": "Can I turn off Keeper renewal without deleting my personal account?",
      "answer": "Keeper does not publish a current personal self-service switch in the official pages checked. Its documented personal route is verified account deletion, which also cancels the active subscription and ends access."
    },
    {
      "question": "How much notice does a Keeper business customer need?",
      "answer": "Keeper's SaaS terms require written notice at least 30 days before the applicable renewal date."
    },
    {
      "question": "Does Keeper offer refunds?",
      "answer": "Keeper's SaaS terms generally treat annual subscription fees as nonrefundable."
    },
    {
      "question": "What happens after a paid personal plan expires?",
      "answer": "Keeper says it converts to Free User status with one mobile device and up to 10 records."
    },
    {
      "question": "Does Keeper offer a pause?",
      "answer": "No subscription pause option is documented in the official pages checked."
    }
  ],
  "officialSources": [
    {
      "title": "Keeper vs 1Password pricing comparison",
      "url": "https://www.keepersecurity.com/blog/2025/07/22/keeper-vs-1password-comparing-password-managers/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Choosing the Right Keeper Plan for Your Business",
      "url": "https://www.keepersecurity.com/blog/2023/04/06/choosing-the-right-keeper-plan-for-your-business/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Keeper Security Terms and Conditions",
      "url": "https://www.keepersecurity.com/en_GB/legal/terms-of-use/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Keeper Support",
      "url": "https://www.keepersecurity.com/support.html",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/keeper",
    "json": "https://canicancelit.com/cancel/keeper.json",
    "markdown": "https://canicancelit.com/cancel/keeper.md"
  }
}