{
  "slug": "kapwing",
  "name": "Kapwing",
  "domain": "kapwing.com",
  "category": "design-ui",
  "categoryName": "Design & UI",
  "description": "Collaborative browser-based video editor and AI content-creation platform.",
  "directAnswer": "Cancel Kapwing from the paid workspace by opening Settings, Billing and Cancel Subscription, then complete the survey and confirmation. It takes about 2 minutes. Paid features remain through the billing cycle, then the workspace returns to Free limits. Kapwing does not issue refunds after subscription upgrade.",
  "price": "$192 / member / year",
  "priceMonthlyUsd": 16,
  "planName": "Pro",
  "subscriptionPlans": [
    {
      "id": "pro",
      "name": "Pro",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 24
        },
        {
          "cycle": "year",
          "priceUsd": 192
        }
      ],
      "priceNote": "Per workspace member",
      "sourceUrl": "https://www.kapwing.com/pricing"
    },
    {
      "id": "business",
      "name": "Business",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 64
        },
        {
          "cycle": "year",
          "priceUsd": 600
        }
      ],
      "priceNote": "Per workspace member",
      "sourceUrl": "https://www.kapwing.com/pricing"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Custom per-member pricing",
      "sourceUrl": "https://www.kapwing.com/pricing"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 2,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://www.kapwing.com/settings/workspace/billing",
  "cancellationTime": "~2 minutes",
  "cancellationTimeSeconds": 120,
  "steps": {
    "web": [
      {
        "title": "Open the paid workspace",
        "body": "Sign in and select the workspace whose Pro or Business plan should stop renewing."
      },
      {
        "title": "Open Billing",
        "body": "Go to the workspace Settings and select the Billing tab."
      },
      {
        "title": "Cancel the subscription",
        "body": "Click Cancel Subscription near the bottom, review the changes, answer the survey and confirm cancellation."
      },
      {
        "title": "Check the downgrade date",
        "body": "Confirm that Plan Information shows the plan as canceled and records when the workspace will downgrade."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Review paid seats",
        "body": "Kapwing bills paid workspaces per member. Remove unneeded seats in Billing before renewal; removing a member alone does not refund or always remove the seat."
      }
    ]
  },
  "platformNotes": {},
  "refundInfo": "Kapwing does not issue subscription refunds after a customer upgrades and does not refund a seat removed during a billing cycle. Its policy may provide an account credit, not a refund, for an eligible unresolved technical issue.",
  "pauseInfo": "No subscription pause option is documented in Kapwing's current pricing and subscription FAQ.",
  "downgradeInfo": "Paid features continue through the current billing cycle, then the workspace returns to Free limits. Switching annual to monthly or Business to Pro requires cancellation and re-upgrading after the cycle ends.",
  "dataRetentionInfo": "Cancellation keeps the workspace under Free limits. Account deletion is separate, irreversible and removes all associated data; it cancels linked subscriptions immediately without a refund. Kapwing says deleted customer data is removed after 30 days.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "No subscription refunds"
    },
    {
      "k": "Effective",
      "v": "End of billing cycle"
    },
    {
      "k": "Free plan after",
      "v": "Yes"
    }
  ],
  "faq": [
    {
      "question": "When does Kapwing cancellation take effect?",
      "answer": "Paid features continue until the current billing cycle ends, then the workspace returns to Free limits."
    },
    {
      "question": "Can I get a Kapwing refund?",
      "answer": "No. Kapwing says it does not issue subscription refunds once a customer upgrades."
    },
    {
      "question": "Does removing a member remove the paid seat?",
      "answer": "Not always. Review and remove extra seats in the Billing tab before the next renewal."
    },
    {
      "question": "Can I switch from annual to monthly immediately?",
      "answer": "No. Kapwing says to cancel, wait for the cycle to end, then re-upgrade on monthly billing."
    },
    {
      "question": "Does cancellation delete Kapwing projects?",
      "answer": "No. Account deletion is separate, irreversible and removes all associated account data."
    }
  ],
  "officialSources": [
    {
      "title": "Kapwing pricing",
      "url": "https://www.kapwing.com/pricing",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "How to cancel a Kapwing paid plan",
      "url": "https://www.kapwing.com/help/cancel-subscription/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Kapwing refund policy",
      "url": "https://www.kapwing.com/policies/refund",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Kapwing pricing and subscription FAQ",
      "url": "https://www.kapwing.com/help/subscription-faq/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "How to delete your Kapwing account",
      "url": "https://www.kapwing.com/help/delete-account/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Kapwing security and data privacy",
      "url": "https://www.kapwing.com/help/security-and-data-privacy-faq/",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/kapwing",
    "json": "https://canicancelit.com/cancel/kapwing.json",
    "markdown": "https://canicancelit.com/cancel/kapwing.md"
  }
}