{
  "slug": "kamatera",
  "name": "Kamatera",
  "domain": "kamatera.com",
  "category": "hosting-deployment",
  "categoryName": "Hosting & deployment",
  "description": "Cloud IaaS virtual servers with named configurations starting at $4 a month and custom hourly or monthly builds.",
  "directAnswer": "Cancel Kamatera in the console: under My Cloud, Servers, power off the server, choose Terminate Server, then open User Profile, Account Status, and click Disable My Account. It takes about 5 minutes after servers and debt are cleared. Hourly services stop when terminated; monthly services are not refunded for the current prepaid month.",
  "price": "$4 / month",
  "priceMonthlyUsd": 4,
  "planName": "Basic",
  "subscriptionPlans": [
    {
      "id": "basic",
      "name": "Basic",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 4
        }
      ],
      "priceNote": "$4 per month for the named 1 vCPU / 1 GB configuration. Hourly billing is also offered.",
      "sourceUrl": "https://www.kamatera.com/pricing/"
    },
    {
      "id": "standard",
      "name": "Standard",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 25
        }
      ],
      "priceNote": "$25 per month for the named 2 vCPU / 2 GB configuration.",
      "sourceUrl": "https://www.kamatera.com/pricing/"
    },
    {
      "id": "pro",
      "name": "Pro",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 39
        }
      ],
      "priceNote": "$39 per month for the named 2 vCPU / 4 GB configuration.",
      "sourceUrl": "https://www.kamatera.com/pricing/"
    }
  ],
  "difficulty": "Medium",
  "difficultyScore": 6,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal",
    "team"
  ],
  "cancellationUrl": "https://console.kamatera.com/login",
  "cancellationTime": "~5 minutes",
  "cancellationTimeSeconds": 300,
  "steps": {
    "web": [
      {
        "title": "Terminate every server",
        "body": "Log in to the console, open My Cloud, then Servers. Click Action, Power Off (the server must be off), then Action, Terminate Server, check the box, and click Terminate Server."
      },
      {
        "title": "Clear any debt",
        "body": "The account can be disabled only when there are no active servers and no debt."
      },
      {
        "title": "Open User Profile",
        "body": "Go to the User Profile page and scroll to Account Status."
      },
      {
        "title": "Click Disable My Account",
        "body": "Click Disable My Account, then confirm Disable account. The disabled account is no longer valid or active."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Email support if the console path is unavailable",
        "body": "The Terms of Service say to email support@kamatera.com to cancel and remove an account."
      }
    ]
  },
  "platformNotes": {
    "web": {
      "note": "Use the official console labels: Power Off, Terminate Server, Disable My Account.",
      "warning": "Cancelling the account can cause loss of stored information. Kamatera keeps a copy for financial and tax purposes."
    }
  },
  "refundInfo": "Prices and fees are non-refundable unless expressly noted. Hourly services stop charging once terminated. Monthly services receive no refund for the current prepaid month. A $10 trial deposit is returned if the account is cancelled within the 30-day trial.",
  "pauseInfo": "No account-level pause is documented. Power Off is required before Terminate Server. Hourly servers can have different powered-on and powered-off rates until they are terminated.",
  "downgradeInfo": "No long-term commitment is required. You can scale up or down at any time. After you terminate a monthly server you still pay the current month, then later months are not charged.",
  "dataRetentionInfo": "A disabled account is no longer valid or active. Kamatera keeps a copy of the account for financial and tax regulatory purposes under its GDPR and DPA rules. The Terms warn that cancelling may cause loss of stored information and data.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "30-day trial deposit only"
    },
    {
      "k": "Effective",
      "v": "On terminate; monthly prepaid through current month"
    },
    {
      "k": "Free plan after",
      "v": "No"
    }
  ],
  "faq": [
    {
      "question": "When do Kamatera charges stop?",
      "answer": "Hourly services stop when you terminate them. Monthly services are prepaid for the current month, then billing stops after that month if the server is terminated."
    },
    {
      "question": "Can I get a Kamatera refund?",
      "answer": "Generally no. Fees are non-refundable unless expressly noted. The $10 trial deposit is refundable if you cancel within the 30-day trial."
    },
    {
      "question": "How do I disable the Kamatera account?",
      "answer": "Terminate all services, then open User Profile, Account Status, and click Disable My Account. The account must have no active servers and no debt."
    },
    {
      "question": "Does powering off a Kamatera server cancel it?",
      "answer": "No. You must Power Off, then Terminate Server."
    },
    {
      "question": "Does Kamatera keep my data after I disable the account?",
      "answer": "The account is no longer active. Kamatera says a copy is kept for financial and tax purposes under its DPA."
    }
  ],
  "officialSources": [
    {
      "title": "How do I terminate my account?",
      "url": "https://www.kamatera.com/faq/answer/terminate-account/",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "How do I terminate a server?",
      "url": "https://www.kamatera.com/faq/answer/terminate-server/",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Predictable Pricing",
      "url": "https://www.kamatera.com/pricing/",
      "lastCheckedAt": "2026-08-17"
    },
    {
      "title": "Terms of Service",
      "url": "https://www.kamatera.com/tos/",
      "lastCheckedAt": "2026-08-17"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-17",
  "nextReviewAt": "2026-10-16",
  "urls": {
    "guide": "https://canicancelit.com/cancel/kamatera",
    "json": "https://canicancelit.com/cancel/kamatera.json",
    "markdown": "https://canicancelit.com/cancel/kamatera.md"
  }
}