{
  "slug": "ionos",
  "name": "IONOS",
  "domain": "ionos.com",
  "category": "hosting-deployment",
  "categoryName": "Hosting & deployment",
  "description": "Provider of shared hosting, domains, servers, cloud infrastructure and website services.",
  "directAnswer": "Cancel an IONOS hosting contract from My account, Contracts & subscriptions: open the contract, choose Cancel contract, select the entire-contract option and confirm that your data is backed up. It takes about five minutes, and IONOS shows the effective date before final confirmation. Current web hosting plans include a 30-day money-back guarantee.",
  "price": "$4 / month for first year",
  "priceMonthlyUsd": 4,
  "planName": "Essential",
  "subscriptionPlans": [
    {
      "id": "essential",
      "name": "Essential",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 48
        }
      ],
      "priceNote": "$4 per month for a one-year term; then $8 per month.",
      "sourceUrl": "https://www.ionos.com/hosting/cheap-web-hosting"
    },
    {
      "id": "starter",
      "name": "Starter",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 72
        }
      ],
      "priceNote": "$6 per month for a one-year term; then $10 per month.",
      "sourceUrl": "https://www.ionos.com/hosting/cheap-web-hosting"
    },
    {
      "id": "plus",
      "name": "Plus",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 12
        }
      ],
      "priceNote": "$1 per month for a one-year term; then $14 per month.",
      "sourceUrl": "https://www.ionos.com/hosting/cheap-web-hosting"
    },
    {
      "id": "ultimate",
      "name": "Ultimate",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 120
        }
      ],
      "priceNote": "$10 per month for a one-year term; then $18 per month.",
      "sourceUrl": "https://www.ionos.com/hosting/cheap-web-hosting"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 2.4,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal",
    "team"
  ],
  "cancellationUrl": "https://www.ionos.com/help/my-account/cancellation/cancelling-your-entire-ionos-contract/",
  "cancellationTime": "~5 minutes",
  "cancellationTimeSeconds": 300,
  "steps": {
    "web": [
      {
        "title": "Open Contracts and subscriptions",
        "body": "Sign in to IONOS, open Menu, My account, then Contracts & subscriptions."
      },
      {
        "title": "Select the contract",
        "body": "Open the service, select Cancel contract, then choose the tile for cancelling the entire contract."
      },
      {
        "title": "Review cancellation details",
        "body": "Choose a reason and any requested date or cancellation type, then continue and review the displayed effective date."
      },
      {
        "title": "Confirm the backup warning",
        "body": "Confirm that you backed up the data and select Make a note of cancellation now. Save the email confirmation."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {},
  "refundInfo": "IONOS advertises a 30-day money-back guarantee on the checked web hosting plans.",
  "pauseInfo": "No hosting-contract pause is documented on the checked pricing and cancellation pages.",
  "downgradeInfo": "The flow can show product-specific cancellation types, but no automatic free hosting downgrade is documented.",
  "dataRetentionInfo": "IONOS requires confirmation that data is backed up and can be deleted. If no other contracts remain, access to the IONOS account ends when cancellation takes effect.",
  "factRows": [
    {
      "k": "Online cancellation",
      "v": "Yes"
    },
    {
      "k": "Refund window",
      "v": "30 days"
    },
    {
      "k": "Backup needed",
      "v": "Yes"
    },
    {
      "k": "Effective",
      "v": "Contract-specific"
    }
  ],
  "faq": [
    {
      "question": "Can I cancel IONOS online?",
      "answer": "Yes. Use My account, Contracts & subscriptions, then Cancel contract."
    },
    {
      "question": "When does IONOS cancellation take effect?",
      "answer": "The effective date depends on the contract and appears during the cancellation flow."
    },
    {
      "question": "Should I back up IONOS hosting first?",
      "answer": "Yes. IONOS requires you to acknowledge that the data is backed up and can be deleted."
    },
    {
      "question": "Can I cancel IONOS by phone?",
      "answer": "Yes. The official cancellation page also lists phone cancellation."
    }
  ],
  "officialSources": [
    {
      "title": "IONOS web hosting pricing",
      "url": "https://www.ionos.com/hosting/cheap-web-hosting",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Cancel an IONOS contract",
      "url": "https://www.ionos.com/help/my-account/cancellation/cancelling-your-entire-ionos-contract/",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/ionos",
    "json": "https://canicancelit.com/cancel/ionos.json",
    "markdown": "https://canicancelit.com/cancel/ionos.md"
  }
}