# How to cancel Instantly

Cancel Instantly from Settings and Billing, but cancel every active product separately. Open each tab, including Email Outreach, Instantly Credits, CRM and Inbox Placement, select Cancel Plan and confirm. Then cancel add-ons and paid email accounts separately. Verify that each tab says Cancels on a date or Canceled, not Renews on a date.

Cold-email outreach, lead credits, CRM and email-deliverability platform.

- Category: SEO & marketing
- Entry plan: Email Outreach Growth at $37.60 / month billed annually
- Billed via: web
- Difficulty: Medium (5.5 / 10 on the Cancellation Difficulty Index), takes about 5 minutes
- Direct cancellation page: https://app.instantly.ai/app/settings/billing
- Manually verified on 13 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/instantly

## Cancel in a web browser

1. **Open Billing** Sign in, open Settings and select Billing, or use the direct Billing link.
2. **Cancel each product tab** Open every active tab, including Email Outreach, Instantly Credits, CRM and Inbox Placement. Scroll down, select Cancel Plan and confirm.
3. **Cancel add-ons and mailboxes** Ask chat support to cancel product add-ons. Under Email Accounts & Domains, open each DFY or pre-warmed domain and cancel its paid email accounts.
4. **Verify every status** Check every Billing tab. A completed future cancellation says Cancels on a date; an ended account says Canceled. Renews on a date means it is still active.

## Refunds, pausing, downgrades and your data

- **Refunds:** Instantly does not publish a general subscription-refund window in its current cancellation or plan-overview documentation.
- **Pausing:** Instantly does not document a billing pause. Campaigns and warmup pause automatically after Email Outreach expires.
- **Downgrading:** Every product is a separate subscription. Cancel all active tabs, add-ons and paid email accounts to stop all future renewal charges.
- **Account data:** Export data before expiry because dashboard access ends. Canceled DFY and pre-warmed mailbox conversations can be deleted after a 24-hour grace period under the published rules.

## At a glance

- Separate subscriptions: Yes
- Cancel add-ons: Separately
- Verify status: Cancels on / Canceled
- Export first: Recommended

## FAQ

**Do I need to cancel every Instantly plan?**

Yes. Email Outreach, Credits, CRM and Inbox Placement are separate subscriptions, and paid add-ons or email accounts need separate cancellation too.

**When does Instantly cancellation take effect?**

A sole plan or Credits plan normally runs to cycle end. When several product subscriptions are active, canceling one may end it immediately unless support schedules it for cycle end.

**How do I know Instantly is canceled?**

Check every Billing tab for Cancels on a date or Canceled. Renews on a date means renewal is still active.

**Should I export Instantly data first?**

Yes. Dashboard access ends after expiry, and some purchased-mailbox conversations have only a 24-hour grace period.

## Official sources

- [Instantly pricing](https://instantly.ai/pricing) (checked 2026-08-13)
- [Instantly Plans Overview](https://help.instantly.ai/en/articles/10273259-instantly-plans-overview) (checked 2026-08-13)
- [How to Cancel Your Subscription](https://help.instantly.ai/en/articles/7918806-how-to-cancel-your-subscription) (checked 2026-08-13)
- [How to export data from your Instantly account](https://help.instantly.ai/en/articles/13924078-how-to-export-data-from-your-instantly-account) (checked 2026-08-13)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/instantly.json