# How to cancel Insightly CRM

Cancel Insightly CRM by sending non-renewal notice through the email link in Section 12.3 of its terms at least 30 days before the term ends. Access continues through the current term. Insightly provides no refund or credit for ordinary early cancellation.

Customer relationship management platform for sales pipelines, projects and workflow automation.

- Category: SEO & marketing
- Entry plan: Plus at $348 / user / year
- Billed via: invoice
- Difficulty: Hard (9.1 / 10 on the Cancellation Difficulty Index), takes about 5 minutes plus notice period
- Direct cancellation page: https://www.insightly.com/terms-of-service/
- Manually verified on 13 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/insightly

## Cancel a team plan

1. **Open Section 12.3 of the terms** Use the official cancellation email link in Insightly's Terms of Service.
2. **Send non-renewal notice** State that you do not intend to renew and send it at least 30 days before the current subscription term ends.
3. **Export before termination** Request your CRM data during the ten days before the effective termination date.

## Refunds, pausing, downgrades and your data

- **Refunds:** Insightly provides no refunds or credits for ordinary cancellation before the end of a subscription term. A narrow exception applies for termination over Insightly's uncured material breach.
- **Pausing:** No subscription pause option is documented on Insightly's checked pricing page or Terms of Service.
- **Downgrading:** No automatic free-plan downgrade after cancellation is documented in Insightly's terms.
- **Account data:** Insightly may delete data within 24 hours after termination. Customers may request an export during the ten days before the effective termination date; data cannot otherwise be recovered afterward.

## At a glance

- Cancellation fee: Remaining term may stay due
- Refund window: No ordinary refunds
- Effective: End of subscription term
- Free plan after: Not documented

## FAQ

**How much notice does Insightly require?**

At least 30 days before the current subscription term ends.

**When does Insightly cancellation take effect?**

At the end of the current subscription term.

**Does Insightly refund an early cancellation?**

No refunds or credits are provided for ordinary early cancellation.

**How do I export Insightly data?**

Request the export during the ten days before the effective termination date.

**How fast can Insightly delete data?**

The terms say data may be deleted within 24 hours after termination.

## Official sources

- [Insightly CRM pricing](https://www.insightly.com/pricing-plans/) (checked 2026-08-13)
- [Insightly terms of service](https://www.insightly.com/terms-of-service/) (checked 2026-08-13)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/insightly.json