# How to cancel Inngest Cancel Inngest by sending a clear termination notice to hello@inngest.com, or by using corresponding in-app controls if they appear in the application. It takes a few minutes to send; termination takes effect 30 days after Inngest receives the notice. European consumers have a 14-day withdrawal right; Inngest does not publish a general refund promise for other customers. Durable-execution platform for event-driven and scheduled workflows, with Hobby, Pro and Enterprise plans. - Category: Developer infrastructure - Entry plan: Pro at From $99 / month - Billed via: web - Difficulty: Hard (8.8 / 10 on the Cancellation Difficulty Index), takes about 5 minutes - Direct cancellation page: https://www.inngest.com/terms - Manually verified on 22 Aug 2026 against official sources - Canonical guide: https://canicancelit.com/cancel/inngest ## Cancel in a web browser > The documented cancellation path is written notice to hello@inngest.com, with optional in-app controls whose labels are not published. 1. **Send a written termination notice** Open-ended subscriptions may be terminated at any time by sending a clear and unambiguous termination notice to the Owner at hello@inngest.com, the contact email in the terms. 2. **Or use in-app controls or a dashboard ticket** The terms also allow termination through corresponding in-app controls when those controls are shown. Billing questions can go to support@inngest.com or a support ticket from the dashboard. Inngest does not publish the in-app button labels. 3. **Wait for the 30-day effective date** Terminations take effect 30 days after the notice of termination has been received by Inngest. > **Warning:** Termination takes effect 30 days after Inngest receives the notice, not at the end of the current paid month unless that date falls later. ## Cancel a team plan 1. **Enterprise: use your sales or support channel** Enterprise is custom-priced. The public terms still require a clear termination notice to the Owner; use your Inngest representative if one is assigned. ## Refunds, pausing, downgrades and your data - **Refunds:** European consumers have a statutory 14-day withdrawal right on distance contracts under Inngest's terms. Inngest does not publish a general refund promise for unused subscription time outside that right. A valid EU withdrawal is reimbursed within 14 days on the original payment method, with a proportionate charge if the service was requested to start during the withdrawal period. - **Pausing:** No paid-subscription pause option is documented. Hobby pauses execution once the free quota is exhausted; that is a usage pause, not a subscription hold. - **Downgrading:** You can move from Hobby to Pro at any time. Plan changes take effect immediately and prorate the current billing cycle. After a paid termination takes effect, Hobby remains the documented $0 tier, with execution pausing at the free quota. - **Account data:** The public terms do not document a specific post-cancellation data-retention window. If the service is discontinued, Inngest says it will cooperate with users to withdraw Personal Data. Account questions go to hello@inngest.com or support@inngest.com. ## At a glance - Cancellation fee: None documented - Refund window: 14 days for EU consumers - Effective: 30 days after Inngest receives notice - Free plan after: Hobby, $0, with a usage cap ## FAQ **How do I cancel Inngest?** Send a clear termination notice to hello@inngest.com, or use corresponding in-app controls if they appear. Billing questions can also go to support@inngest.com or a dashboard ticket. **When does cancellation take effect?** 30 days after Inngest receives the termination notice. **Does Inngest refund unused time?** European consumers have a 14-day withdrawal right. Inngest does not publish a general refund promise for other customers. **Can I pause Inngest instead?** No paid-subscription pause is documented. **What is the paid entry plan?** Pro starts at $99 per month with 1M executions included; usage above that is metered. ## Official sources - [Inngest pricing](https://www.inngest.com/pricing) (checked 2026-08-22) - [Inngest terms](https://www.inngest.com/terms) (checked 2026-08-22) - [Inngest privacy policy](https://www.inngest.com/privacy) (checked 2026-08-22) --- Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/inngest.json