# How to cancel Incogni

Cancel Incogni from Profile under Subscription & billing: click Manage beside the plan, then Cancel subscription and finish the on-screen flow. It takes about two minutes, and service stays available until the subscription expires. The initial purchase has a 30-day money-back guarantee, subject to Incogni's stated exceptions.

Personal-data removal service with recurring broker removals and optional custom removals.

- Category: Identity & privacy
- Entry plan: Standard at $15.98 / month
- Billed via: web
- Difficulty: Easy (1.8 / 10 on the Cancellation Difficulty Index), takes about 2 minutes
- Direct cancellation page: https://support.incogni.com/hc/en-us/articles/4904006901522-How-to-cancel-the-automatic-renewal-of-my-Incogni-subscription
- Manually verified on 11 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/incogni

## Cancel in a web browser

> Direct subscriptions are managed from the web account. Incogni bought through NordVPN, Coveron or Surfshark must be cancelled through that partner's customer support.

1. **Open your Incogni profile** Sign in, click your email address at the upper right on desktop or the profile icon on mobile, then click Profile.
2. **Open Subscription & billing** Select the Subscription & billing tab in the left menu.
3. **Open Manage** Click Manage next to the plan name to open its menu.
4. **Select Cancel subscription** Select Cancel subscription and complete the on-screen steps. You can keep using the purchased service until the subscription expires.

## Refunds, pausing, downgrades and your data

- **Refunds:** The initial purchase has a 30-day money-back guarantee, limited to one refund per customer. After 30 days Incogni generally does not refund, except at its discretion for a genuinely unavailable or unusable service. Non-Paddle reseller purchases follow the reseller's refund process, and accounts terminated for terms violations are not refunded.
- **Pausing:** No subscription pause option is documented in Incogni's official pricing, subscription, cancellation, refund or account-deletion pages.
- **Downgrading:** Cancelling turns off renewal and leaves the purchased service available until expiry. Incogni's official pages do not describe a free tier or automatic downgrade after expiry.
- **Account data:** Account deletion is separate from cancelling the subscription and requires contacting Customer Support. Deleting an active account forfeits the remainder of the subscription and does not create a refund for unused time.

## At a glance

- Cancellation fee: None documented
- Refund window: 30 days on initial purchase
- Effective: End of subscription period
- Free plan after: No free tier documented

## FAQ

**Does cancelling Incogni take effect immediately?**

No. Cancelling turns off automatic renewal, and the purchased Incogni service remains available until the subscription expires.

**Can I get a refund from Incogni?**

The initial purchase has a 30-day money-back guarantee, limited to one refund per customer and subject to Incogni's stated reseller and account-termination exceptions.

**How do I cancel Incogni bought through another company?**

Subscriptions purchased through NordVPN, Coveron or Surfshark must be cancelled through that partner's customer support.

**Does deleting my Incogni account cancel the subscription?**

Account deletion is a separate support process. Deleting an active account forfeits the remaining service period and does not refund unused time.

**Can I pause an Incogni subscription?**

No pause option is documented in the official pricing, subscription, cancellation, refund or account-deletion pages.

## Official sources

- [Pricing and subscription plans - Incogni](https://incogni.com/pricing) (checked 2026-08-11)
- [Plans and prices of Incogni service - Incogni Help Center](https://support.incogni.com/hc/en-us/articles/26753632381970-Plans-and-prices-of-Incogni-service) (checked 2026-08-11)
- [How to cancel the automatic renewal of my Incogni subscription - Incogni Help Center](https://support.incogni.com/hc/en-us/articles/4904006901522-How-to-cancel-the-automatic-renewal-of-my-Incogni-subscription) (checked 2026-08-11)
- [How can I get a refund - Incogni Help Center](https://support.incogni.com/hc/en-us/articles/4903975035410-How-can-I-get-a-refund) (checked 2026-08-11)
- [How to delete my Incogni account - Incogni Help Center](https://support.incogni.com/hc/en-us/articles/24958542807186-How-to-delete-my-Incogni-account) (checked 2026-08-11)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/incogni.json