{
  "slug": "incogni",
  "name": "Incogni",
  "domain": "incogni.com",
  "category": "identity-privacy",
  "categoryName": "Identity & privacy",
  "description": "Personal-data removal service with recurring broker removals and optional custom removals.",
  "directAnswer": "Cancel Incogni from Profile under Subscription & billing: click Manage beside the plan, then Cancel subscription and finish the on-screen flow. It takes about two minutes, and service stays available until the subscription expires. The initial purchase has a 30-day money-back guarantee, subject to Incogni's stated exceptions.",
  "price": "$15.98 / month",
  "priceMonthlyUsd": 15.98,
  "planName": "Standard",
  "subscriptionPlans": [
    {
      "id": "standard",
      "name": "Standard",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 15.98
        },
        {
          "cycle": "year",
          "priceUsd": 95.88
        }
      ],
      "priceNote": "Annual billing is charged upfront; VAT or sales tax may apply.",
      "sourceUrl": "https://incogni.com/pricing"
    },
    {
      "id": "unlimited",
      "name": "Unlimited",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 29.98
        },
        {
          "cycle": "year",
          "priceUsd": 179.88
        }
      ],
      "priceNote": "Includes custom removals. Annual billing is charged upfront; VAT or sales tax may apply.",
      "sourceUrl": "https://incogni.com/pricing"
    },
    {
      "id": "family",
      "name": "Family",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 31.98
        },
        {
          "cycle": "year",
          "priceUsd": 191.88
        }
      ],
      "priceNote": "Covers up to 5 members. Annual billing is charged upfront; VAT or sales tax may apply.",
      "sourceUrl": "https://incogni.com/pricing"
    },
    {
      "id": "family-unlimited",
      "name": "Family Unlimited",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 45.98
        },
        {
          "cycle": "year",
          "priceUsd": 275.88
        }
      ],
      "priceNote": "Covers up to 5 members and includes custom removals. Annual billing is charged upfront; VAT or sales tax may apply.",
      "sourceUrl": "https://incogni.com/pricing"
    },
    {
      "id": "protect",
      "name": "Protect",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 41.48
        },
        {
          "cycle": "year",
          "priceUsd": 248.88
        }
      ],
      "priceNote": "Individual plan available only to U.S. residents. Annual billing is charged upfront; VAT or sales tax may apply.",
      "sourceUrl": "https://incogni.com/pricing"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.8,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal"
  ],
  "cancellationUrl": "https://support.incogni.com/hc/en-us/articles/4904006901522-How-to-cancel-the-automatic-renewal-of-my-Incogni-subscription",
  "cancellationTime": "~2 minutes",
  "cancellationTimeSeconds": 120,
  "steps": {
    "web": [
      {
        "title": "Open your Incogni profile",
        "body": "Sign in, click your email address at the upper right on desktop or the profile icon on mobile, then click Profile."
      },
      {
        "title": "Open Subscription & billing",
        "body": "Select the Subscription & billing tab in the left menu."
      },
      {
        "title": "Open Manage",
        "body": "Click Manage next to the plan name to open its menu."
      },
      {
        "title": "Select Cancel subscription",
        "body": "Select Cancel subscription and complete the on-screen steps. You can keep using the purchased service until the subscription expires."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {
    "web": {
      "note": "Direct subscriptions are managed from the web account. Incogni bought through NordVPN, Coveron or Surfshark must be cancelled through that partner's customer support."
    }
  },
  "refundInfo": "The initial purchase has a 30-day money-back guarantee, limited to one refund per customer. After 30 days Incogni generally does not refund, except at its discretion for a genuinely unavailable or unusable service. Non-Paddle reseller purchases follow the reseller's refund process, and accounts terminated for terms violations are not refunded.",
  "pauseInfo": "No subscription pause option is documented in Incogni's official pricing, subscription, cancellation, refund or account-deletion pages.",
  "downgradeInfo": "Cancelling turns off renewal and leaves the purchased service available until expiry. Incogni's official pages do not describe a free tier or automatic downgrade after expiry.",
  "dataRetentionInfo": "Account deletion is separate from cancelling the subscription and requires contacting Customer Support. Deleting an active account forfeits the remainder of the subscription and does not create a refund for unused time.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "30 days on initial purchase"
    },
    {
      "k": "Effective",
      "v": "End of subscription period"
    },
    {
      "k": "Free plan after",
      "v": "No free tier documented"
    }
  ],
  "faq": [
    {
      "question": "Does cancelling Incogni take effect immediately?",
      "answer": "No. Cancelling turns off automatic renewal, and the purchased Incogni service remains available until the subscription expires."
    },
    {
      "question": "Can I get a refund from Incogni?",
      "answer": "The initial purchase has a 30-day money-back guarantee, limited to one refund per customer and subject to Incogni's stated reseller and account-termination exceptions."
    },
    {
      "question": "How do I cancel Incogni bought through another company?",
      "answer": "Subscriptions purchased through NordVPN, Coveron or Surfshark must be cancelled through that partner's customer support."
    },
    {
      "question": "Does deleting my Incogni account cancel the subscription?",
      "answer": "Account deletion is a separate support process. Deleting an active account forfeits the remaining service period and does not refund unused time."
    },
    {
      "question": "Can I pause an Incogni subscription?",
      "answer": "No pause option is documented in the official pricing, subscription, cancellation, refund or account-deletion pages."
    }
  ],
  "officialSources": [
    {
      "title": "Pricing and subscription plans - Incogni",
      "url": "https://incogni.com/pricing",
      "lastCheckedAt": "2026-08-11"
    },
    {
      "title": "Plans and prices of Incogni service - Incogni Help Center",
      "url": "https://support.incogni.com/hc/en-us/articles/26753632381970-Plans-and-prices-of-Incogni-service",
      "lastCheckedAt": "2026-08-11"
    },
    {
      "title": "How to cancel the automatic renewal of my Incogni subscription - Incogni Help Center",
      "url": "https://support.incogni.com/hc/en-us/articles/4904006901522-How-to-cancel-the-automatic-renewal-of-my-Incogni-subscription",
      "lastCheckedAt": "2026-08-11"
    },
    {
      "title": "How can I get a refund - Incogni Help Center",
      "url": "https://support.incogni.com/hc/en-us/articles/4903975035410-How-can-I-get-a-refund",
      "lastCheckedAt": "2026-08-11"
    },
    {
      "title": "How to delete my Incogni account - Incogni Help Center",
      "url": "https://support.incogni.com/hc/en-us/articles/24958542807186-How-to-delete-my-Incogni-account",
      "lastCheckedAt": "2026-08-11"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-11",
  "nextReviewAt": "2026-10-10",
  "urls": {
    "guide": "https://canicancelit.com/cancel/incogni",
    "json": "https://canicancelit.com/cancel/incogni.json",
    "markdown": "https://canicancelit.com/cancel/incogni.md"
  }
}