{
  "slug": "hubspot",
  "name": "HubSpot",
  "domain": "hubspot.com",
  "category": "seo-marketing",
  "categoryName": "SEO & marketing",
  "description": "Customer platform with marketing, sales, service, content, data and revenue products.",
  "directAnswer": "Cancel HubSpot from Account & Billing as a Super Admin or Billing admin: open Subscriptions and choose Cancel auto-renewal for the products to stop. It takes about 3 minutes; mid-contract cancellation is not permitted, so cancellation takes effect at the end of the commitment and the account moves to Free Tools. Paid amounts are generally non-refundable and payment obligations are non-cancelable.",
  "price": "$84 / year",
  "priceMonthlyUsd": 7,
  "planName": "Starter Customer Platform",
  "subscriptionPlans": [
    {
      "id": "starter-customer-platform",
      "name": "Starter Customer Platform",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 84
        }
      ],
      "priceNote": "$84 per year for one Core Seat in the displayed annual offer",
      "sourceUrl": "https://www.hubspot.com/pricing/bundle"
    },
    {
      "id": "marketing-starter",
      "name": "Marketing Hub Starter",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 20
        }
      ],
      "priceNote": "Base price before contacts, seats and add-ons",
      "sourceUrl": "https://www.hubspot.com/pricing/bundle"
    },
    {
      "id": "marketing-professional",
      "name": "Marketing Hub Professional",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 890
        }
      ],
      "priceNote": "Base price before contacts, seats, onboarding and add-ons",
      "sourceUrl": "https://www.hubspot.com/pricing/bundle"
    },
    {
      "id": "marketing-enterprise",
      "name": "Marketing Hub Enterprise",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 3600
        }
      ],
      "priceNote": "Base price before contacts, seats, onboarding and add-ons",
      "sourceUrl": "https://www.hubspot.com/pricing/bundle"
    },
    {
      "id": "sales-starter",
      "name": "Sales Hub Starter",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 20
        }
      ],
      "priceNote": "Base price before seats and add-ons",
      "sourceUrl": "https://www.hubspot.com/pricing/bundle"
    },
    {
      "id": "sales-professional",
      "name": "Sales Hub Professional",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 100
        }
      ],
      "priceNote": "Base price before seats, onboarding and add-ons",
      "sourceUrl": "https://www.hubspot.com/pricing/bundle"
    },
    {
      "id": "sales-enterprise",
      "name": "Sales Hub Enterprise",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 150
        }
      ],
      "priceNote": "Base price before seats, onboarding and add-ons",
      "sourceUrl": "https://www.hubspot.com/pricing/bundle"
    },
    {
      "id": "service-starter",
      "name": "Service Hub Starter",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 20
        }
      ],
      "priceNote": "Base price before seats and add-ons",
      "sourceUrl": "https://www.hubspot.com/pricing/bundle"
    },
    {
      "id": "service-professional",
      "name": "Service Hub Professional",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 100
        }
      ],
      "priceNote": "Base price before seats, onboarding and add-ons",
      "sourceUrl": "https://www.hubspot.com/pricing/bundle"
    },
    {
      "id": "service-enterprise",
      "name": "Service Hub Enterprise",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 150
        }
      ],
      "priceNote": "Base price before seats, onboarding and add-ons",
      "sourceUrl": "https://www.hubspot.com/pricing/bundle"
    },
    {
      "id": "content-starter",
      "name": "Content Hub Starter",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 20
        }
      ],
      "priceNote": "Base price before seats and add-ons",
      "sourceUrl": "https://www.hubspot.com/pricing/bundle"
    },
    {
      "id": "content-professional",
      "name": "Content Hub Professional",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 500
        }
      ],
      "priceNote": "Base price before seats, onboarding and add-ons",
      "sourceUrl": "https://www.hubspot.com/pricing/bundle"
    },
    {
      "id": "content-enterprise",
      "name": "Content Hub Enterprise",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 1500
        }
      ],
      "priceNote": "Base price before seats, onboarding and add-ons",
      "sourceUrl": "https://www.hubspot.com/pricing/bundle"
    },
    {
      "id": "data-starter",
      "name": "Data Hub Starter",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 20
        }
      ],
      "priceNote": "Base price before seats and add-ons",
      "sourceUrl": "https://www.hubspot.com/pricing/bundle"
    },
    {
      "id": "data-professional",
      "name": "Data Hub Professional",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 800
        }
      ],
      "priceNote": "Base price before seats, onboarding and add-ons",
      "sourceUrl": "https://www.hubspot.com/pricing/bundle"
    },
    {
      "id": "data-enterprise",
      "name": "Data Hub Enterprise",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 2000
        }
      ],
      "priceNote": "Base price before seats, onboarding and add-ons",
      "sourceUrl": "https://www.hubspot.com/pricing/bundle"
    },
    {
      "id": "revenue-professional",
      "name": "Revenue Hub Professional",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 95
        }
      ],
      "priceNote": "Base price before seats and add-ons",
      "sourceUrl": "https://www.hubspot.com/pricing/bundle"
    },
    {
      "id": "revenue-enterprise",
      "name": "Revenue Hub Enterprise",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 140
        }
      ],
      "priceNote": "Base price before seats and add-ons",
      "sourceUrl": "https://www.hubspot.com/pricing/bundle"
    }
  ],
  "difficulty": "Hard",
  "difficultyScore": 8.1,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://knowledge.hubspot.com/account/how-do-i-cancel-my-hubspot-account",
  "cancellationTime": "~3 minutes",
  "cancellationTimeSeconds": 180,
  "steps": {
    "web": [
      {
        "title": "Open Account & Billing",
        "body": "Use a Super Admin or Billing admin account, open the account menu and choose Account & Billing."
      },
      {
        "title": "Open Subscriptions",
        "body": "Select Subscriptions and choose Cancel auto-renewal for the products you want to stop."
      },
      {
        "title": "Select products",
        "body": "Select every product that should end, then click Next."
      },
      {
        "title": "Confirm non-renewal",
        "body": "Choose a reason, review the commitment end date and select Cancel auto-renewal. Mid-contract cancellation is not permitted."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Plan a downgrade early",
        "body": "Contact HubSpot at least five business days before renewal for a tier, seat or capacity downgrade. Professional and Enterprise customers use their Contract Manager."
      }
    ]
  },
  "platformNotes": {},
  "refundInfo": "HubSpot's Customer Terms say payment obligations are non-cancelable and paid amounts are non-refundable except for narrow termination rights stated in the agreement.",
  "pauseInfo": "No pause for HubSpot's own software subscription is documented. HubSpot's customer-billing pause tool does not pause a HubSpot software plan.",
  "downgradeInfo": "Cancellation takes effect at the end of the commitment and the account moves to Free Tools. Lower limits can disable or remove paid-only features and some content, so export data first.",
  "dataRetentionInfo": "The account remains on Free Tools unless separately deleted. Some product downgrade effects include deleting disabled workflows after 90 days. Account deletion is permanent and only available after active commitments end.",
  "factRows": [
    {
      "k": "Effective",
      "v": "Commitment end"
    },
    {
      "k": "Mid-contract exit",
      "v": "No"
    },
    {
      "k": "Refund",
      "v": "Generally no"
    },
    {
      "k": "Outcome",
      "v": "Free Tools"
    }
  ],
  "faq": [
    {
      "question": "Can I cancel HubSpot mid-contract?",
      "answer": "No. HubSpot documents cancellation at the end of the current commitment term."
    },
    {
      "question": "Who can cancel?",
      "answer": "A Super Admin or Billing admin with access to Account & Billing."
    },
    {
      "question": "Do I get a refund?",
      "answer": "Paid amounts are generally non-refundable and payment obligations are non-cancelable."
    },
    {
      "question": "What happens afterward?",
      "answer": "The account moves to HubSpot Free Tools with lower limits and feature access."
    },
    {
      "question": "Does cancellation delete the account?",
      "answer": "No. Permanent deletion is separate and only available after active commitments end."
    }
  ],
  "officialSources": [
    {
      "title": "Cancel or downgrade HubSpot",
      "url": "https://knowledge.hubspot.com/account/how-do-i-cancel-my-hubspot-account",
      "lastCheckedAt": "2026-08-10"
    },
    {
      "title": "Effects of downgrading HubSpot",
      "url": "https://knowledge.hubspot.com/account-management/downgrade-a-paid-subscription",
      "lastCheckedAt": "2026-08-10"
    },
    {
      "title": "HubSpot Customer Terms",
      "url": "https://legal.hubspot.com/terms-of-service",
      "lastCheckedAt": "2026-08-10"
    },
    {
      "title": "HubSpot pricing",
      "url": "https://www.hubspot.com/pricing/bundle",
      "lastCheckedAt": "2026-08-10"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-10",
  "nextReviewAt": "2026-10-09",
  "urls": {
    "guide": "https://canicancelit.com/cancel/hubspot",
    "json": "https://canicancelit.com/cancel/hubspot.json",
    "markdown": "https://canicancelit.com/cancel/hubspot.md"
  }
}