# How to cancel HostGator

Cancel HostGator hosting by signing in to the Customer Portal, opening Renewal Center and disabling Auto-Renew for the hosting plan. It takes about two minutes, and the setting must be changed before HostGator's advance renewal charge. Domain renewal is separate, so turn that off separately if needed.

Web hosting provider offering shared, WordPress, VPS and dedicated hosting.

- Category: Hosting & deployment
- Entry plan: Hatchling at From $2.75 / month introductory
- Billed via: web
- Difficulty: Easy (1.7 / 10 on the Cancellation Difficulty Index), takes about 2 minutes
- Direct cancellation page: https://www.hostgator.com/help/article/how-do-i-cancel-my-account
- Manually verified on 13 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/hostgator

## Cancel in a web browser

1. **Open Renewal Center** Sign in to the HostGator Customer Portal and open Renewal Center.
2. **Select the hosting plan** Find the hosting plan before HostGator's advance renewal date.
3. **Disable Auto-Renew** Turn off Auto-Renew and retain the cancellation confirmation.

## Refunds, pausing, downgrades and your data

- **Refunds:** Eligible first shared, WordPress, VPS and dedicated hosting packages can receive a 30-day money-back refund after cancellation. Monthly terms, domains, setup fees and add-ons are excluded.
- **Pausing:** No hosting pause is documented on the checked cancellation and refund pages.
- **Downgrading:** No automatic free hosting downgrade is documented. Contact HostGator support for plan-change options.
- **Account data:** Back up hosted data before the service ends. Cancelling hosting does not cancel a separately registered domain, which has its own Auto-Renew setting.

## At a glance

- Advance charge: 15 days
- Monthly advance: 5 days
- Refund window: 30 days
- Domain separate: Yes

## FAQ

**How early must I stop HostGator renewal?**

HostGator says the advance charge is 15 days before renewal, or 5 days for a one-month term.

**Does cancelling HostGator hosting cancel my domain?**

No. Domain renewal is managed separately in Renewal Center.

**Can I get a HostGator refund?**

Eligible first hosting packages can qualify within 30 days, subject to exclusions.

**Is monthly HostGator hosting covered by the guarantee?**

No. The official refund page excludes services with a monthly term.

## Official sources

- [HostGator shared hosting](https://www.hostgator.com/web-hosting.html) (checked 2026-08-13)
- [HostGator renewal price chart](https://www.hostgator.com/help/article/hosting-price-chart) (checked 2026-08-13)
- [Cancel a HostGator account](https://www.hostgator.com/help/article/how-do-i-cancel-my-account) (checked 2026-08-13)
- [HostGator 30-day refund](https://www.hostgator.com/help/article/how-do-i-get-the-30-day-money-back-refund) (checked 2026-08-13)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/hostgator.json