{
  "slug": "hootsuite",
  "name": "Hootsuite",
  "domain": "hootsuite.com",
  "category": "seo-marketing",
  "categoryName": "SEO & marketing",
  "description": "Business social media management platform for publishing, engagement, listening and analytics.",
  "directAnswer": "Cancel a self-serve Hootsuite plan from Account > Plan and billing by opening Billing Info, Update Billing Info and Manage my subscription. It takes about three minutes, and cancellation takes effect at the end of the paid period. Self-serve fees are non-refundable, and the remaining plan term stays payable.",
  "price": "From $99 / user / month",
  "priceMonthlyUsd": 99,
  "planName": "Standard",
  "subscriptionPlans": [
    {
      "id": "standard",
      "name": "Standard",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 99
        }
      ],
      "priceNote": "Starting per-user monthly rate. Monthly and annual billing are available; the total annual charge is not shown in the fetched page.",
      "sourceUrl": "https://www.hootsuite.com/plans"
    },
    {
      "id": "professional",
      "name": "Professional",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 199
        }
      ],
      "priceNote": "Starting per-user monthly rate. Monthly and annual billing are available; the total annual charge is not shown in the fetched page.",
      "sourceUrl": "https://www.hootsuite.com/plans"
    },
    {
      "id": "advanced",
      "name": "Advanced",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 399
        }
      ],
      "priceNote": "Starting per-user monthly rate. Monthly and annual billing are available; the total annual charge is not shown in the fetched page.",
      "sourceUrl": "https://www.hootsuite.com/plans"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Custom pricing; contact Hootsuite.",
      "sourceUrl": "https://www.hootsuite.com/plans"
    }
  ],
  "difficulty": "Medium",
  "difficultyScore": 4.9,
  "billingMethods": [
    "web",
    "ios",
    "android",
    "invoice"
  ],
  "accountTypes": [
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://help.hootsuite.com/hc/en-us/articles/4402745599515-Manage-your-Hootsuite-plan-and-account",
  "cancellationTime": "~3 minutes",
  "cancellationTimeSeconds": 180,
  "steps": {
    "web": [
      {
        "title": "Open Plan and billing",
        "body": "Sign in as an organization super admin, open Account and select Plan and billing."
      },
      {
        "title": "Open Billing Info",
        "body": "Select the Billing Info tab and choose Update Billing Info."
      },
      {
        "title": "Cancel the subscription",
        "body": "Expand Manage my subscription, select Cancel subscription and complete the prompts. The change applies at the end of the paid or trial period."
      }
    ],
    "ios": [
      {
        "title": "Open Apple subscriptions",
        "body": "For an Apple-billed plan, open iOS Settings, tap the Apple Account and select Subscriptions."
      },
      {
        "title": "Cancel Hootsuite",
        "body": "Select Hootsuite and cancel at least 24 hours before the next billing date."
      }
    ],
    "android": [
      {
        "title": "Open Google Play subscriptions",
        "body": "For a Google Play-billed plan, open Google Play, tap the profile icon and select Payments and subscriptions > Subscriptions."
      },
      {
        "title": "Cancel Hootsuite",
        "body": "Select Hootsuite and cancel at least 24 hours before the next billing date."
      }
    ],
    "team": [
      {
        "title": "Check the enterprise agreement",
        "body": "Enterprise subscriptions are governed by the authorization form and enterprise terms. Use the cancellation or non-renewal channel stated in that agreement."
      }
    ]
  },
  "platformNotes": {},
  "refundInfo": "Hootsuite's self-serve terms say paid fees are non-refundable. Cancelling or downgrading does not remove the obligation to pay the remainder of the selected monthly or annual term.",
  "pauseInfo": "No subscription-pause option is documented in Hootsuite's account-management article or self-serve terms.",
  "downgradeInfo": "Self-serve customers can cancel or downgrade from Plan and billing. Hootsuite's current plans page does not promise a general free-plan fallback.",
  "dataRetentionInfo": "Cancellation retains account information so the plan can be restarted. Separate account deletion is immediate and unrecoverable and permanently deletes scheduled content.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "No separate fee; remaining term stays payable"
    },
    {
      "k": "Refund window",
      "v": "None for self-serve plans"
    },
    {
      "k": "Effective",
      "v": "End of paid or trial period"
    },
    {
      "k": "Free plan after",
      "v": "Not documented"
    }
  ],
  "faq": [
    {
      "question": "When does Hootsuite cancellation take effect?",
      "answer": "At the end of the paid or trial period, with current plan features available until then."
    },
    {
      "question": "Who can cancel a Hootsuite organization?",
      "answer": "A super admin must make subscription changes for an organization."
    },
    {
      "question": "Does Hootsuite refund a cancelled plan?",
      "answer": "No. Self-serve fees are non-refundable, and the rest of the selected term remains payable."
    },
    {
      "question": "Can I pause Hootsuite?",
      "answer": "No subscription pause is documented in the official account-management article or self-serve terms."
    },
    {
      "question": "Does cancellation delete scheduled content?",
      "answer": "No. Cancellation retains the account; separate immediate account deletion permanently removes scheduled content."
    }
  ],
  "officialSources": [
    {
      "title": "Hootsuite plans",
      "url": "https://www.hootsuite.com/plans",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Manage your Hootsuite plan and account",
      "url": "https://help.hootsuite.com/hc/en-us/articles/4402745599515-Manage-your-Hootsuite-plan-and-account",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Hootsuite self-serve terms",
      "url": "https://www.hootsuite.com/legal/terms",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/hootsuite",
    "json": "https://canicancelit.com/cancel/hootsuite.json",
    "markdown": "https://canicancelit.com/cancel/hootsuite.md"
  }
}