{
  "slug": "hide-me",
  "name": "hide.me",
  "domain": "hide.me",
  "category": "security-protection",
  "categoryName": "Security & protection",
  "description": "VPN with monthly, annual, longer-term and free plans.",
  "directAnswer": "Cancel hide.me under Purchase History and Manage Subscription, or use Apple or Google when that store bills you. It takes about two minutes and Premium access continues through the paid period before reverting to Free. Eligible first orders have a 30-day refund guarantee.",
  "price": "GBP 11.99 / month",
  "priceMonthlyUsd": null,
  "planName": "1 Month",
  "subscriptionPlans": [
    {
      "id": "one-month",
      "name": "1 Month",
      "billingOptions": [],
      "priceNote": "GBP 11.99 billed monthly in the Netherlands storefront. hide.me localizes currency, so no USD amount is inferred.",
      "sourceUrl": "https://hide.me/en/pricing"
    },
    {
      "id": "twelve-months",
      "name": "12 Months",
      "billingOptions": [],
      "priceNote": "GBP 54.99 every 12 months in the Netherlands storefront.",
      "sourceUrl": "https://hide.me/en/pricing"
    },
    {
      "id": "twenty-seven-months",
      "name": "27 Months",
      "billingOptions": [],
      "priceNote": "GBP 69.99 every 27 months in the Netherlands storefront. The schema has no 27-month cycle.",
      "sourceUrl": "https://hide.me/en/pricing"
    },
    {
      "id": "other-fixed-terms",
      "name": "3, 6 and 36 Months",
      "billingOptions": [],
      "priceNote": "Additional fixed terms are offered through checkout; localized totals are shown there but are not exposed in the accessible pricing text.",
      "sourceUrl": "https://hide.me/en/pricing"
    }
  ],
  "difficulty": "Medium",
  "difficultyScore": 4.8,
  "billingMethods": [
    "web",
    "ios",
    "android"
  ],
  "accountTypes": [
    "personal"
  ],
  "cancellationUrl": "https://hide.me/en/knowledgebase/how-can-i-cancel-hide-me-subscription/",
  "cancellationTime": "~2 minutes",
  "cancellationTimeSeconds": 120,
  "steps": {
    "web": [
      {
        "title": "Open Purchase History",
        "body": "Sign in, select Purchase History and open Manage Subscription for the active plan."
      },
      {
        "title": "Choose Cancel subscription",
        "body": "Select Cancel subscription and choose a cancellation reason."
      },
      {
        "title": "Finish cancellation",
        "body": "Provide optional details, continue and select Cancel Subscription to confirm."
      }
    ],
    "ios": [
      {
        "title": "Open Apple Subscriptions",
        "body": "Open Settings, select your name, then Subscriptions."
      },
      {
        "title": "Choose hide.me",
        "body": "Select the hide.me subscription."
      },
      {
        "title": "Cancel",
        "body": "Select Cancel Subscription and confirm through Apple."
      }
    ],
    "android": [
      {
        "title": "Open Google Play subscriptions",
        "body": "Open Google Play, select the profile icon, Payments & subscriptions, then Subscriptions."
      },
      {
        "title": "Choose hide.me",
        "body": "Select the hide.me subscription."
      },
      {
        "title": "Cancel",
        "body": "Select Cancel subscription and follow the confirmation steps."
      }
    ],
    "team": []
  },
  "platformNotes": {
    "web": {
      "note": "The exact route depends on the payment gateway. Cleverbridge orders may use the cancellation link in the confirmation email."
    },
    "ios": {
      "note": "Use Apple for an App Store subscription."
    },
    "android": {
      "note": "Use Google Play for a Play Store subscription."
    }
  },
  "refundInfo": "A first order can receive a full refund when the customer gives written notice within 30 days, has not claimed a previous refund and has not violated the terms. Renewals do not qualify.",
  "pauseInfo": "No subscription pause option is documented in hide.me's official pricing, cancellation, subscription FAQ or renewal-policy pages.",
  "downgradeInfo": "Premium access continues through the paid period, then the account returns to the hide.me Free plan.",
  "dataRetentionInfo": "Account deletion is separate. In Member Settings, open Account Settings, select Delete My Account and follow the prompts.",
  "factRows": [
    {
      "k": "Refund window",
      "v": "30 days for eligible first orders"
    },
    {
      "k": "Effective",
      "v": "End of paid period"
    },
    {
      "k": "After cancellation",
      "v": "Free plan"
    },
    {
      "k": "Pause",
      "v": "Not documented"
    }
  ],
  "faq": [
    {
      "question": "Where do I cancel hide.me?",
      "answer": "For a Paddle-managed order, open Purchase History, Manage Subscription and Cancel subscription. Cleverbridge orders may use the cancellation link in the confirmation email."
    },
    {
      "question": "When does hide.me Premium end?",
      "answer": "Premium access continues through the paid period, then the account returns to the Free plan."
    },
    {
      "question": "Can I get a hide.me refund?",
      "answer": "A qualifying first order has a 30-day guarantee if the customer has not claimed a previous refund and has not violated the terms. Renewals are excluded."
    },
    {
      "question": "Can I pause hide.me?",
      "answer": "No subscription pause option is documented in the official pages checked."
    },
    {
      "question": "Does cancellation delete the hide.me account?",
      "answer": "No. Account deletion is a separate action under Member Settings and Account Settings."
    }
  ],
  "officialSources": [
    {
      "title": "hide.me pricing",
      "url": "https://hide.me/en/pricing",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "NordVPN pricing",
      "url": "https://nordvpn.com/pricing/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "How can I cancel hide.me?",
      "url": "https://hide.me/en/knowledgebase/how-can-i-cancel-hide-me-subscription/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "hide.me subscription FAQ",
      "url": "https://hide.me/en/knowledgebase/subscription-faq/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "hide.me renewal and cancellation policy",
      "url": "https://hide.me/en/blog/vpn-renewal-prices-why-providers-charge-you-more/",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Cancel an Apple subscription",
      "url": "https://support.apple.com/en-us/118428",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Cancel a Google Play subscription",
      "url": "https://support.google.com/googleplay/answer/7018481",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/hide-me",
    "json": "https://canicancelit.com/cancel/hide-me.json",
    "markdown": "https://canicancelit.com/cancel/hide-me.md"
  }
}