# How to cancel Heroku

Cancel Heroku's Eco plan from the Billing page in the Heroku Dashboard: unsubscribe from Eco and delete or transfer any paid apps and add-ons. It takes about 5 minutes, and the Eco hours remain usable through the end of the current month. Eco costs the full monthly fee even when cancelled partway through a month, and no partial-month refund is documented.

Platform as a service for deploying and operating applications with managed add-ons and dynos.

- Category: Hosting & deployment
- Entry plan: Eco at $5 / month
- Billed via: web
- Difficulty: Medium (5.4 / 10 on the Cancellation Difficulty Index), takes about 5 minutes
- Direct cancellation page: https://dashboard.heroku.com/account/billing
- Manually verified on 7 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/heroku

## Cancel in a web browser

> Follow the official web flow and check every billable resource before finishing.

1. **Open Billing in the Heroku Dashboard** Sign in to your personal Heroku account and open the Billing page.
2. **Unsubscribe from Eco** Use the Eco plan control on the Billing page to unsubscribe.
3. **Delete or transfer paid apps** Remove or transfer every app and add-on that could continue generating charges.
4. **Review the final account balance** Eco remains usable through month-end, and account closure requires any balance to be paid.

> **Warning:** Deleting an app is permanent. To close a personal account, remove paid apps and add-ons and pay any balance first.

## Refunds, pausing, downgrades and your data

- **Refunds:** Eco costs the full monthly fee even when started or cancelled partway through a month. Heroku does not document a separate partial-month refund for Eco.
- **Pausing:** Heroku does not document a subscription pause. Eco web dynos sleep after inactivity, but sleeping does not cancel the monthly Eco plan.
- **Downgrading:** After unsubscribing, the Eco hours remain available until the end of the month. At the start of the next month, Eco dynos scale to zero unless you subscribe again.
- **Account data:** Deleting an app is permanent. To close a personal account, remove paid apps and add-ons and pay any balance first.

## At a glance

- Cancellation fee: None documented
- Refund window: No partial-month refund documented
- Effective: End of current month
- Free plan after: No

## FAQ

**When does Heroku cancellation take effect?**

End of current month.

**Can I get a refund from Heroku?**

Eco costs the full monthly fee even when started or cancelled partway through a month. Heroku does not document a separate partial-month refund for Eco.

**Can I pause Heroku instead?**

Heroku does not document a subscription pause. Eco web dynos sleep after inactivity, but sleeping does not cancel the monthly Eco plan.

**What happens to my data?**

Deleting an app is permanent. To close a personal account, remove paid apps and add-ons and pay any balance first.

## Official sources

- [Heroku pricing](https://www.heroku.com/pricing/) (checked 2026-08-07)
- [Heroku Eco dyno hours](https://devcenter.heroku.com/articles/eco-dyno-hours) (checked 2026-08-07)
- [Heroku account management](https://devcenter.heroku.com/articles/account-management) (checked 2026-08-07)

---

Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/heroku.json