{
  "slug": "heroku",
  "name": "Heroku",
  "domain": "heroku.com",
  "category": "hosting-deployment",
  "categoryName": "Hosting & deployment",
  "description": "Platform as a service for deploying and operating applications with managed add-ons and dynos.",
  "directAnswer": "Cancel Heroku's Eco plan from the Billing page in the Heroku Dashboard: unsubscribe from Eco and delete or transfer any paid apps and add-ons. It takes about 5 minutes, and the Eco hours remain usable through the end of the current month. Eco costs the full monthly fee even when cancelled partway through a month, and no partial-month refund is documented.",
  "price": "$5 / month",
  "priceMonthlyUsd": 5,
  "planName": "Eco",
  "subscriptionPlans": [
    {
      "id": "eco",
      "name": "Eco",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 5
        }
      ],
      "priceNote": "$5 per month",
      "sourceUrl": "https://www.heroku.com/pricing/"
    }
  ],
  "difficulty": "Medium",
  "difficultyScore": 5.4,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://dashboard.heroku.com/account/billing",
  "cancellationTime": "~5 minutes",
  "cancellationTimeSeconds": 300,
  "steps": {
    "web": [
      {
        "title": "Open Billing in the Heroku Dashboard",
        "body": "Sign in to your personal Heroku account and open the Billing page."
      },
      {
        "title": "Unsubscribe from Eco",
        "body": "Use the Eco plan control on the Billing page to unsubscribe."
      },
      {
        "title": "Delete or transfer paid apps",
        "body": "Remove or transfer every app and add-on that could continue generating charges."
      },
      {
        "title": "Review the final account balance",
        "body": "Eco remains usable through month-end, and account closure requires any balance to be paid."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {
    "web": {
      "note": "Follow the official web flow and check every billable resource before finishing.",
      "warning": "Deleting an app is permanent. To close a personal account, remove paid apps and add-ons and pay any balance first."
    }
  },
  "refundInfo": "Eco costs the full monthly fee even when started or cancelled partway through a month. Heroku does not document a separate partial-month refund for Eco.",
  "pauseInfo": "Heroku does not document a subscription pause. Eco web dynos sleep after inactivity, but sleeping does not cancel the monthly Eco plan.",
  "downgradeInfo": "After unsubscribing, the Eco hours remain available until the end of the month. At the start of the next month, Eco dynos scale to zero unless you subscribe again.",
  "dataRetentionInfo": "Deleting an app is permanent. To close a personal account, remove paid apps and add-ons and pay any balance first.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "No partial-month refund documented"
    },
    {
      "k": "Effective",
      "v": "End of current month"
    },
    {
      "k": "Free plan after",
      "v": "No"
    }
  ],
  "faq": [
    {
      "question": "When does Heroku cancellation take effect?",
      "answer": "End of current month."
    },
    {
      "question": "Can I get a refund from Heroku?",
      "answer": "Eco costs the full monthly fee even when started or cancelled partway through a month. Heroku does not document a separate partial-month refund for Eco."
    },
    {
      "question": "Can I pause Heroku instead?",
      "answer": "Heroku does not document a subscription pause. Eco web dynos sleep after inactivity, but sleeping does not cancel the monthly Eco plan."
    },
    {
      "question": "What happens to my data?",
      "answer": "Deleting an app is permanent. To close a personal account, remove paid apps and add-ons and pay any balance first."
    }
  ],
  "officialSources": [
    {
      "title": "Heroku pricing",
      "url": "https://www.heroku.com/pricing/",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "Heroku Eco dyno hours",
      "url": "https://devcenter.heroku.com/articles/eco-dyno-hours",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "Heroku account management",
      "url": "https://devcenter.heroku.com/articles/account-management",
      "lastCheckedAt": "2026-08-07"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-07",
  "nextReviewAt": "2026-10-06",
  "urls": {
    "guide": "https://canicancelit.com/cancel/heroku",
    "json": "https://canicancelit.com/cancel/heroku.json",
    "markdown": "https://canicancelit.com/cancel/heroku.md"
  }
}