{
  "slug": "hellofresh",
  "name": "HelloFresh",
  "domain": "hellofresh.com",
  "category": "food-meal-kits",
  "categoryName": "Food & meal kits",
  "description": "Weekly meal-kit subscription with a configurable number of meals and servings.",
  "directAnswer": "Cancel HelloFresh from Account Settings: open Plan settings under Subscription Status and choose Cancel Plan before 11:59 p.m. Pacific, five days before the next delivery. It takes about 2 minutes, but a box already locked after that cutoff is still charged and delivered. There is no general refund after the cutoff; a credit or refund for an unsatisfactory box is at HelloFresh's discretion.",
  "price": "Varies by order",
  "priceMonthlyUsd": null,
  "planName": "Weekly meal plan",
  "subscriptionPlans": [
    {
      "id": "weekly-meal-plan",
      "name": "Weekly meal plan",
      "billingOptions": [],
      "priceNote": "Price varies by recipes, servings, location, shipping and extras; the weekly total appears at checkout.",
      "sourceUrl": "https://www.hellofresh.com/about/faq?categoryId=enUS-FAQ-payment-and-billing"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.5,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal"
  ],
  "cancellationUrl": "https://www.hellofresh.com/account-settings/subscriptions",
  "cancellationTime": "~2 minutes",
  "cancellationTimeSeconds": 120,
  "steps": {
    "web": [
      {
        "title": "Open Account Settings",
        "body": "Sign in, open your name menu and choose Account Settings."
      },
      {
        "title": "Manage the plan",
        "body": "Open Plan settings or Manage under Subscription Status."
      },
      {
        "title": "Cancel the plan",
        "body": "Choose Cancel Plan and complete the prompts before 11:59 p.m. Pacific, five days before the next delivery."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {},
  "refundInfo": "A box already locked after the five-day cutoff is charged and delivered. Contact HelloFresh within five days about an unsatisfactory box; a credit or refund may be offered at its discretion. Issued refunds generally take 5 to 10 business days.",
  "pauseInfo": "Individual delivery weeks can be skipped from My Menu before the cutoff. This is not an indefinite subscription hold.",
  "downgradeInfo": "Change meal preferences, servings or recipes in the account before the weekly cutoff. Pricing changes with the order configuration.",
  "dataRetentionInfo": "Closing the account is separate from cancelling deliveries and requires contacting HelloFresh. HelloFresh may retain information for legal, accounting, claims and fraud-prevention needs before deletion, anonymization or isolation.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None"
    },
    {
      "k": "Refund window",
      "v": "No general refund after the cutoff"
    },
    {
      "k": "Effective",
      "v": "After the last locked box"
    },
    {
      "k": "Free plan after",
      "v": "No"
    }
  ],
  "faq": [
    {
      "question": "What is the HelloFresh cancellation deadline?",
      "answer": "11:59 p.m. Pacific five days before the next scheduled delivery."
    },
    {
      "question": "Can I skip a HelloFresh week?",
      "answer": "Yes, from My Menu before the cutoff."
    },
    {
      "question": "Will a late cancellation stop the next box?",
      "answer": "No. A locked box is charged and delivered."
    },
    {
      "question": "Does cancelling delete my HelloFresh account?",
      "answer": "No. Account closure is a separate request."
    }
  ],
  "officialSources": [
    {
      "title": "How to cancel HelloFresh",
      "url": "https://www.hellofresh.com/about/how-to-cancel-hellofresh-subscription",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "HelloFresh terms and conditions",
      "url": "https://www.hellofresh.com/about/termsandconditions",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "HelloFresh payment and billing FAQ",
      "url": "https://www.hellofresh.com/about/faq?categoryId=enUS-FAQ-payment-and-billing",
      "lastCheckedAt": "2026-08-08"
    },
    {
      "title": "HelloFresh privacy policy",
      "url": "https://www.hellofresh.com/about/privacy",
      "lastCheckedAt": "2026-08-08"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-08",
  "nextReviewAt": "2026-10-07",
  "urls": {
    "guide": "https://canicancelit.com/cancel/hellofresh",
    "json": "https://canicancelit.com/cancel/hellofresh.json",
    "markdown": "https://canicancelit.com/cancel/hellofresh.md"
  }
}