# How to cancel HBO Max

Cancel HBO Max at HBOMax.com/subscription: check the billing provider shown, and when it is WarnerMedia Direct choose Cancel Your Subscription. It takes about 90 seconds, and access continues until the end of the billing period; direct-billed members should cancel at least 24 hours before the next billing date. WarnerMedia Direct applies a no-refund policy for directly billed subscriptions; other providers use their own policies.

Streaming service formerly named Max, with HBO, Warner Bros., DC, Discovery and other programming.

- Category: Streaming
- Entry plan: Basic with Ads at $10.99 / month
- Billed via: web, iOS App Store, Google Play
- Difficulty: Easy (1.9 / 10 on the Cancellation Difficulty Index), takes about 90 seconds
- Direct cancellation page: https://help.hbomax.com/us/Answer/Detail/000002526
- Manually verified on 7 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/hbo-max

## Cancel in a web browser

> The subscription page identifies whether WarnerMedia Direct or another provider controls billing.

1. **Open your subscription** Open HBOMax.com/subscription, sign in if needed and check the billing provider shown at the top.
2. **Select Cancel Your Subscription** When WarnerMedia Direct is the provider, choose Cancel Your Subscription. Otherwise follow the instructions for the provider shown.
3. **Confirm and note the expiration date** Complete the confirmation and save the expiration date. Access continues until that date.

> **Warning:** Direct-billed members should cancel at least 24 hours before the next billing date.

## Cancel on iPhone / iPad

> Apple billing is an existing provider route and is unavailable for many new or returning subscriptions.

1. **Open Apple Subscriptions** For an existing Apple-billed plan, open iPhone Settings, tap your name and tap Subscriptions.
2. **Select HBO Max** Choose HBO Max from the subscriptions associated with the paying Apple Account.
3. **Tap Cancel Subscription** Confirm cancellation and use HBO Max until the subscription expiration date.

## Cancel on Android

> Google Play billing is an existing provider route and is unavailable for many new or returning subscriptions.

1. **Open Google Play subscriptions** For an existing Google-billed plan, open subscriptions in Google Play with the paying Google Account.
2. **Manage HBO Max** Select Manage for HBO Max and choose Cancel subscription.
3. **Confirm the cancellation** Choose a reason, select Continue and complete the confirmation.

## Refunds, pausing, downgrades and your data

- **Refunds:** WarnerMedia Direct has a no-refund policy for directly billed subscriptions. Apple, Google Play and other billing providers apply their own refund policies.
- **Pausing:** No elective subscription pause option is documented for current direct WarnerMedia billing.
- **Downgrading:** A lower-priced plan selected from Profile > Subscription > Change Your Plan starts on the next billing date. A higher-priced plan starts immediately and charges the difference.
- **Account data:** Account deletion is separate from cancellation and requires the subscription to expire first. After email confirmation, HBO Max says deletion usually takes four to five weeks and removes prior settings, downloads and watch history.

## At a glance

- Cancellation fee: None
- Refund window: None for direct billing
- Effective: End of billing period
- Account deletion: Usually 4 to 5 weeks

## FAQ

**Is Max now called HBO Max?**

Yes. The current service name is HBO Max.

**When does HBO Max cancellation take effect?**

At the end of the current billing period. The subscription page shows the expiration date.

**Will HBO Max refund unused time?**

WarnerMedia Direct applies a no-refund policy. Other providers use their own policies.

**Can I pause HBO Max?**

No elective pause option is documented for current direct billing.

**How long does account deletion take?**

HBO Max says confirmed deletion usually takes four to five weeks.

## Official sources

- [HBO Max plans and prices](https://help.hbomax.com/us-en/Answer/Detail/000002547) (checked 2026-08-07)
- [How to cancel HBO Max](https://help.hbomax.com/us/Answer/Detail/000002526) (checked 2026-08-07)
- [Change a WarnerMedia-billed subscription](https://help.hbomax.com/us/Answer/Detail/000002528) (checked 2026-08-07)
- [Can I get a refund?](https://help.hbomax.com/refund) (checked 2026-08-07)
- [HBO Max Privacy and Ad Choices](https://help.hbomax.com/us-en/Answer/Detail/000002542) (checked 2026-08-07)
- [Change an Apple-billed HBO Max subscription](https://help.hbomax.com/is-en/Answer/Detail/000002532) (checked 2026-08-07)
- [Change a Google-billed HBO Max subscription](https://help.hbomax.com/is-en/Answer/Detail/000002533) (checked 2026-08-07)
- [Cancel a subscription from Apple - Apple Support](https://support.apple.com/en-us/118428) (checked 2026-08-07)
- [Cancel a subscription on Google Play](https://support.google.com/googleplay/answer/7018481) (checked 2026-08-07)

---

Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/hbo-max.json