# How to cancel Hatchet

Email legal@hatchet.run at least 30 days before the current Subscription Period ends to stop auto-renewal. The period is one month or one year depending on the plan. Hatchet's public terms do not publish a general refund.

Durable tasks and workflows. Cloud Team is $500 per month plus usage; Developer is free plus usage.

- Category: Developer infrastructure
- Entry plan: Team at $500 / month + usage
- Billed via: web
- Difficulty: Hard (8.9 / 10 on the Cancellation Difficulty Index), takes about 5 minutes
- Direct cancellation page: https://hatchet.run/policies/terms
- Manually verified on 23 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/hatchet

## Cancel in a web browser

> No in-app Cancel button label is documented on the public terms or pricing pages.

1. **Send written non-renewal notice** Email legal@hatchet.run at least 30 days before the current Subscription Period ends. The cover page sets that period at 1 month or 1 year depending on the plan, with monthly auto-pay. The customer notice address is the main email on the account.

> **Warning:** Give at least 30 days' written notice. A late notice is not documented as stopping the next period.

## Refunds, pausing, downgrades and your data

- **Refunds:** The public terms page does not include a refund rule. Fees follow the selected Product tier and usage.
- **Pausing:** No subscription pause option is documented on the public terms or pricing pages.
- **Downgrading:** Developer remains Free plus usage ($10 per 1M task runs, first 100,000 included). The public terms do not document an in-app Cancel or downgrade button. Non-renewal is written notice to legal@hatchet.run.
- **Account data:** Account data is retained while the account is active and for up to 12 months after closure. Workflow execution logs are retained for up to 90 days. Billing and payment data may be retained for up to 7 years. Deletion requests go to legal@hatchet.run.

## At a glance

- Cancellation fee: None documented
- Refund window: None published
- Effective: Period end after 30-day notice
- Free plan after: Developer Free + usage (non-renewal is written)

## FAQ

**How do I cancel Hatchet?**

Email legal@hatchet.run at least 30 days before the current Subscription Period ends. No in-app Cancel label is documented.

**How long is the term?**

1 month or 1 year, depending on the plan selected. Auto-pay is monthly.

**Is there a refund?**

The public terms page does not publish a refund rule.

**What happens to logs after I leave?**

Workflow execution logs are retained up to 90 days. Account data can be retained up to 12 months after closure.

**Is Developer a free way to stop the $500 Team fee?**

Developer is listed as Free plus usage. Moving there is not documented as an in-app Cancel path; non-renewal is still written notice.

## Official sources

- [Hatchet pricing](https://hatchet.run/pricing) (checked 2026-08-23)
- [Hatchet Terms](https://hatchet.run/policies/terms) (checked 2026-08-23)
- [Hatchet Privacy Policy](https://hatchet.run/policies/privacy) (checked 2026-08-23)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/hatchet.json