{
  "slug": "hatchet",
  "name": "Hatchet",
  "domain": "hatchet.run",
  "category": "developer-infrastructure",
  "categoryName": "Developer infrastructure",
  "description": "Durable tasks and workflows. Cloud Team is $500 per month plus usage; Developer is free plus usage.",
  "directAnswer": "Email legal@hatchet.run at least 30 days before the current Subscription Period ends to stop auto-renewal. The period is one month or one year depending on the plan. Hatchet's public terms do not publish a general refund.",
  "price": "$500 / month + usage",
  "priceMonthlyUsd": 500,
  "planName": "Team",
  "subscriptionPlans": [
    {
      "id": "team",
      "name": "Team",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 500
        }
      ],
      "priceNote": "$500 per month plus usage. Yearly billing is offered with Save 20%; that yearly total is not published as a dollar amount.",
      "sourceUrl": "https://hatchet.run/pricing"
    },
    {
      "id": "scale",
      "name": "Scale",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 1000
        }
      ],
      "priceNote": "$1,000 per month plus usage.",
      "sourceUrl": "https://hatchet.run/pricing"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Custom pricing.",
      "sourceUrl": "https://hatchet.run/pricing"
    }
  ],
  "difficulty": "Hard",
  "difficultyScore": 8.9,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://hatchet.run/policies/terms",
  "cancellationTime": "~5 minutes",
  "cancellationTimeSeconds": 300,
  "steps": {
    "web": [
      {
        "title": "Send written non-renewal notice",
        "body": "Email legal@hatchet.run at least 30 days before the current Subscription Period ends. The cover page sets that period at 1 month or 1 year depending on the plan, with monthly auto-pay. The customer notice address is the main email on the account."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {
    "web": {
      "note": "No in-app Cancel button label is documented on the public terms or pricing pages.",
      "warning": "Give at least 30 days' written notice. A late notice is not documented as stopping the next period."
    }
  },
  "refundInfo": "The public terms page does not include a refund rule. Fees follow the selected Product tier and usage.",
  "pauseInfo": "No subscription pause option is documented on the public terms or pricing pages.",
  "downgradeInfo": "Developer remains Free plus usage ($10 per 1M task runs, first 100,000 included). The public terms do not document an in-app Cancel or downgrade button. Non-renewal is written notice to legal@hatchet.run.",
  "dataRetentionInfo": "Account data is retained while the account is active and for up to 12 months after closure. Workflow execution logs are retained for up to 90 days. Billing and payment data may be retained for up to 7 years. Deletion requests go to legal@hatchet.run.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "None published"
    },
    {
      "k": "Effective",
      "v": "Period end after 30-day notice"
    },
    {
      "k": "Free plan after",
      "v": "Developer Free + usage (non-renewal is written)"
    }
  ],
  "faq": [
    {
      "question": "How do I cancel Hatchet?",
      "answer": "Email legal@hatchet.run at least 30 days before the current Subscription Period ends. No in-app Cancel label is documented."
    },
    {
      "question": "How long is the term?",
      "answer": "1 month or 1 year, depending on the plan selected. Auto-pay is monthly."
    },
    {
      "question": "Is there a refund?",
      "answer": "The public terms page does not publish a refund rule."
    },
    {
      "question": "What happens to logs after I leave?",
      "answer": "Workflow execution logs are retained up to 90 days. Account data can be retained up to 12 months after closure."
    },
    {
      "question": "Is Developer a free way to stop the $500 Team fee?",
      "answer": "Developer is listed as Free plus usage. Moving there is not documented as an in-app Cancel path; non-renewal is still written notice."
    }
  ],
  "officialSources": [
    {
      "title": "Hatchet pricing",
      "url": "https://hatchet.run/pricing",
      "lastCheckedAt": "2026-08-23"
    },
    {
      "title": "Hatchet Terms",
      "url": "https://hatchet.run/policies/terms",
      "lastCheckedAt": "2026-08-23"
    },
    {
      "title": "Hatchet Privacy Policy",
      "url": "https://hatchet.run/policies/privacy",
      "lastCheckedAt": "2026-08-23"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-23",
  "nextReviewAt": "2026-10-22",
  "urls": {
    "guide": "https://canicancelit.com/cancel/hatchet",
    "json": "https://canicancelit.com/cancel/hatchet.json",
    "markdown": "https://canicancelit.com/cancel/hatchet.md"
  }
}