# How to cancel Granola

Cancel Granola from Settings under Billing: open Manage subscription, then select Cancel subscription in Stripe's billing portal. It takes about a minute, and Business access continues through the current monthly cycle before the workspace moves to Basic. Granola's platform terms state that payments are non-refundable unless another agreement says otherwise.

AI meeting notes that transcribe conversations and organize notes in shared workspaces.

- Category: Voice & dictation
- Entry plan: Business at $14 / user / month
- Billed via: web, invoice
- Difficulty: Easy (2.5 / 10 on the Cancellation Difficulty Index), takes about 1 minute
- Direct cancellation page: https://docs.granola.ai/help-center/understanding-granolas-subscription-cancellation-terms
- Manually verified on 12 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/granola

## Cancel in a web browser

1. **Open Billing** In Granola, go to Settings, then Billing. Workspace billing is normally managed by the workspace admin.
2. **Open Manage subscription** Select Manage subscription to open Stripe's billing portal.
3. **Select Cancel subscription** Cancel in the Stripe portal. The paid plan continues through the current billing cycle, then the workspace moves to Basic.

## Cancel a team plan

> Workspace admins manage standard subscriptions in Stripe. A sales-assisted Order Form may use different cancellation and renewal terms.

1. **Ask the workspace admin** If Manage subscription is not available, the workspace admin controls billing and must cancel or change the plan.
2. **Check the Enterprise Order Form** For a sales-assisted Enterprise subscription, review the Order Form first because its cancellation and renewal terms override Granola's standard platform terms.
3. **Send written non-renewal notice** Unless the Order Form says otherwise, give written notice at least 30 days before the current subscription period ends. Address it to Granola, Inc., Attn: Legal Department, 1151 Walker Road, Suite 417, Dover, Delaware 19904, and copy hey@granola.so.

> **Warning:** Granola's standard platform terms require written non-renewal notice at least 30 days before an Order Form term ends, unless that Order Form says otherwise.

## Refunds, pausing, downgrades and your data

- **Refunds:** Granola's platform terms state that subscription fees are due upfront, payment obligations are non-cancelable, and payments are non-refundable unless an order form or another agreement states otherwise.
- **Pausing:** No subscription pause option is documented in Granola's current subscription, cancellation, or billing documentation.
- **Downgrading:** After the monthly paid cycle ends, the workspace moves to Basic. Only the last 30 days of notes remain visible in the app; older notes stay stored and become accessible again after a paid upgrade. A CSV export contains titles and summaries, not full transcripts.
- **Account data:** Cancelling does not delete the account or notes. Account deletion is separate and permanent: Settings, Profile, Delete my account removes private notes and owned notes. Shared folder containers can remain for other members, transferred notes remain with their new owner, and calendar access is revoked.

## At a glance

- Cancellation fee: None documented
- Refund window: None in standard terms
- Effective: End of monthly cycle
- Free plan after: Yes, Basic

## FAQ

**Where do I cancel Granola?**

Open Settings, Billing, and Manage subscription, then choose Cancel subscription in Stripe's billing portal.

**Does Granola stop immediately after cancellation?**

No. The paid plan remains active until the end of the current monthly billing cycle.

**What happens after Granola Business ends?**

The workspace moves to Basic. Notes older than 30 days remain stored but are not visible in the app until a paid upgrade.

**Can I get a Granola refund?**

Granola's platform terms say payments are non-refundable unless an order form or another agreement provides different terms.

**How do I stop an Enterprise Order Form from renewing?**

Check the Order Form first. Granola's standard terms require written non-renewal notice at least 30 days before the current term ends unless the Order Form says otherwise.

**Does cancelling Granola delete my notes?**

No. Account deletion is separate and permanent. Transfer or export important notes before deleting the account.

## Official sources

- [Granola pricing](https://www.granola.ai/pricing) (checked 2026-08-12)
- [Subscriptions and billing](https://docs.granola.ai/help-center/managing-your-account/subscriptions-and-billing) (checked 2026-08-12)
- [Cancelling your subscription](https://docs.granola.ai/help-center/understanding-granolas-subscription-cancellation-terms) (checked 2026-08-12)
- [Granola platform terms](https://www.granola.ai/static/Granola-Platform-Terms-2025-12-19.pdf) (checked 2026-08-12)
- [Deleting your account](https://docs.granola.ai/help-center/deleting-your-account) (checked 2026-08-12)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/granola.json