{
  "slug": "granola",
  "name": "Granola",
  "domain": "granola.ai",
  "category": "voice-dictation",
  "categoryName": "Voice & dictation",
  "description": "AI meeting notes that transcribe conversations and organize notes in shared workspaces.",
  "directAnswer": "Cancel Granola from Settings under Billing: open Manage subscription, then select Cancel subscription in Stripe's billing portal. It takes about a minute, and Business access continues through the current monthly cycle before the workspace moves to Basic. Granola's platform terms state that payments are non-refundable unless another agreement says otherwise.",
  "price": "$14 / user / month",
  "priceMonthlyUsd": 14,
  "planName": "Business",
  "subscriptionPlans": [
    {
      "id": "business",
      "name": "Business",
      "billingOptions": [
        {
          "cycle": "month",
          "priceUsd": 14
        }
      ],
      "priceNote": "Per active workspace member. Annual billing is not offered.",
      "sourceUrl": "https://www.granola.ai/pricing"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Starts at $35 per user per month and is arranged through sales.",
      "sourceUrl": "https://www.granola.ai/pricing"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 2.5,
  "billingMethods": [
    "web",
    "invoice"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://docs.granola.ai/help-center/understanding-granolas-subscription-cancellation-terms",
  "cancellationTime": "~1 minute",
  "cancellationTimeSeconds": 60,
  "steps": {
    "web": [
      {
        "title": "Open Billing",
        "body": "In Granola, go to Settings, then Billing. Workspace billing is normally managed by the workspace admin."
      },
      {
        "title": "Open Manage subscription",
        "body": "Select Manage subscription to open Stripe's billing portal."
      },
      {
        "title": "Select Cancel subscription",
        "body": "Cancel in the Stripe portal. The paid plan continues through the current billing cycle, then the workspace moves to Basic."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Ask the workspace admin",
        "body": "If Manage subscription is not available, the workspace admin controls billing and must cancel or change the plan."
      },
      {
        "title": "Check the Enterprise Order Form",
        "body": "For a sales-assisted Enterprise subscription, review the Order Form first because its cancellation and renewal terms override Granola's standard platform terms."
      },
      {
        "title": "Send written non-renewal notice",
        "body": "Unless the Order Form says otherwise, give written notice at least 30 days before the current subscription period ends. Address it to Granola, Inc., Attn: Legal Department, 1151 Walker Road, Suite 417, Dover, Delaware 19904, and copy hey@granola.so."
      }
    ]
  },
  "platformNotes": {
    "team": {
      "note": "Workspace admins manage standard subscriptions in Stripe. A sales-assisted Order Form may use different cancellation and renewal terms.",
      "warning": "Granola's standard platform terms require written non-renewal notice at least 30 days before an Order Form term ends, unless that Order Form says otherwise."
    }
  },
  "refundInfo": "Granola's platform terms state that subscription fees are due upfront, payment obligations are non-cancelable, and payments are non-refundable unless an order form or another agreement states otherwise.",
  "pauseInfo": "No subscription pause option is documented in Granola's current subscription, cancellation, or billing documentation.",
  "downgradeInfo": "After the monthly paid cycle ends, the workspace moves to Basic. Only the last 30 days of notes remain visible in the app; older notes stay stored and become accessible again after a paid upgrade. A CSV export contains titles and summaries, not full transcripts.",
  "dataRetentionInfo": "Cancelling does not delete the account or notes. Account deletion is separate and permanent: Settings, Profile, Delete my account removes private notes and owned notes. Shared folder containers can remain for other members, transferred notes remain with their new owner, and calendar access is revoked.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "None in standard terms"
    },
    {
      "k": "Effective",
      "v": "End of monthly cycle"
    },
    {
      "k": "Free plan after",
      "v": "Yes, Basic"
    }
  ],
  "faq": [
    {
      "question": "Where do I cancel Granola?",
      "answer": "Open Settings, Billing, and Manage subscription, then choose Cancel subscription in Stripe's billing portal."
    },
    {
      "question": "Does Granola stop immediately after cancellation?",
      "answer": "No. The paid plan remains active until the end of the current monthly billing cycle."
    },
    {
      "question": "What happens after Granola Business ends?",
      "answer": "The workspace moves to Basic. Notes older than 30 days remain stored but are not visible in the app until a paid upgrade."
    },
    {
      "question": "Can I get a Granola refund?",
      "answer": "Granola's platform terms say payments are non-refundable unless an order form or another agreement provides different terms."
    },
    {
      "question": "How do I stop an Enterprise Order Form from renewing?",
      "answer": "Check the Order Form first. Granola's standard terms require written non-renewal notice at least 30 days before the current term ends unless the Order Form says otherwise."
    },
    {
      "question": "Does cancelling Granola delete my notes?",
      "answer": "No. Account deletion is separate and permanent. Transfer or export important notes before deleting the account."
    }
  ],
  "officialSources": [
    {
      "title": "Granola pricing",
      "url": "https://www.granola.ai/pricing",
      "lastCheckedAt": "2026-08-12"
    },
    {
      "title": "Subscriptions and billing",
      "url": "https://docs.granola.ai/help-center/managing-your-account/subscriptions-and-billing",
      "lastCheckedAt": "2026-08-12"
    },
    {
      "title": "Cancelling your subscription",
      "url": "https://docs.granola.ai/help-center/understanding-granolas-subscription-cancellation-terms",
      "lastCheckedAt": "2026-08-12"
    },
    {
      "title": "Granola platform terms",
      "url": "https://www.granola.ai/static/Granola-Platform-Terms-2025-12-19.pdf",
      "lastCheckedAt": "2026-08-12"
    },
    {
      "title": "Deleting your account",
      "url": "https://docs.granola.ai/help-center/deleting-your-account",
      "lastCheckedAt": "2026-08-12"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-12",
  "nextReviewAt": "2026-10-11",
  "urls": {
    "guide": "https://canicancelit.com/cancel/granola",
    "json": "https://canicancelit.com/cancel/granola.json",
    "markdown": "https://canicancelit.com/cancel/granola.md"
  }
}