{
  "slug": "google-workspace",
  "name": "Google Workspace",
  "domain": "workspace.google.com",
  "category": "domains-email",
  "categoryName": "Domains & email",
  "description": "Business productivity suite with Gmail, Drive, Meet and administrative controls for managed organizations.",
  "directAnswer": "Cancel Google Workspace from the Admin console: as an administrator go to Billing, then Subscriptions, open the subscription and select Cancel Subscription. It takes about 5 minutes, is immediate on the Flexible plan, and Workspace data is deleted afterwards unless a retention option is chosen. Outstanding usage remains payable, and remaining positive account credit can be requested as a refund through Google support.",
  "price": "$7 / user / month",
  "priceMonthlyUsd": 7,
  "planName": "Business Starter",
  "subscriptionPlans": [
    {
      "id": "business-starter",
      "name": "Business Starter",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 84
        }
      ],
      "priceNote": "$7 per user per month with a one-year commitment",
      "sourceUrl": "https://workspace.google.com/pricing?hl=en"
    },
    {
      "id": "business-standard",
      "name": "Business Standard",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 168
        }
      ],
      "priceNote": "$14 per user per month with a one-year commitment",
      "sourceUrl": "https://workspace.google.com/pricing?hl=en"
    },
    {
      "id": "business-plus",
      "name": "Business Plus",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 264
        }
      ],
      "priceNote": "$22 per user per month with a one-year commitment",
      "sourceUrl": "https://workspace.google.com/pricing?hl=en"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Contact sales",
      "sourceUrl": "https://workspace.google.com/pricing?hl=en"
    }
  ],
  "difficulty": "Hard",
  "difficultyScore": 8.5,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://admin.google.com/ac/billing/subscriptions",
  "cancellationTime": "~5 minutes",
  "cancellationTimeSeconds": 300,
  "steps": {
    "web": [
      {
        "title": "Open Subscriptions",
        "body": "As an administrator, open the Admin console and go to Billing, then Subscriptions."
      },
      {
        "title": "Select Google Workspace",
        "body": "Open the directly billed, domain-verified Google Workspace subscription."
      },
      {
        "title": "Choose Cancel Subscription",
        "body": "Open More when shown and select Cancel Subscription."
      },
      {
        "title": "Choose data handling and confirm",
        "body": "Select the offered organization and user data handling, enter the requested account email and confirm cancellation."
      }
    ],
    "ios": [],
    "android": [],
    "team": []
  },
  "platformNotes": {
    "web": {
      "note": "Follow the official web flow and check every billable resource before finishing.",
      "warning": "Workspace data is deleted after cancellation unless the administrator chooses an offered option that lets eligible users retain data. User data deletion can take up to 90 days."
    }
  },
  "refundInfo": "Outstanding service usage remains payable. Remaining positive account credit can be requested as a refund through Google support.",
  "pauseInfo": "No subscription pause option is documented.",
  "downgradeInfo": "Eligible subscriptions can move to Business Starter. Annual or Fixed-Term plans have restrictions, and cancellation leaves the remaining contract balance due.",
  "dataRetentionInfo": "Workspace data is deleted after cancellation unless the administrator chooses an offered option that lets eligible users retain data. User data deletion can take up to 90 days.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "Remaining credit by request"
    },
    {
      "k": "Effective",
      "v": "Immediate on Flexible plan"
    },
    {
      "k": "Free plan after",
      "v": "No business plan"
    }
  ],
  "faq": [
    {
      "question": "When does Google Workspace cancellation take effect?",
      "answer": "Immediate on Flexible plan."
    },
    {
      "question": "Can I get a refund from Google Workspace?",
      "answer": "Outstanding service usage remains payable. Remaining positive account credit can be requested as a refund through Google support."
    },
    {
      "question": "Can I pause Google Workspace instead?",
      "answer": "No subscription pause option is documented."
    },
    {
      "question": "What happens to my data?",
      "answer": "Workspace data is deleted after cancellation unless the administrator chooses an offered option that lets eligible users retain data. User data deletion can take up to 90 days."
    }
  ],
  "officialSources": [
    {
      "title": "Google Workspace pricing",
      "url": "https://workspace.google.com/pricing?hl=en",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "Cancel Google Workspace",
      "url": "https://support.google.com/a/answer/1257646?hl=en",
      "lastCheckedAt": "2026-08-07"
    },
    {
      "title": "Switch to Business Starter",
      "url": "https://support.google.com/a/answer/10069853?hl=en",
      "lastCheckedAt": "2026-08-07"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-07",
  "nextReviewAt": "2026-10-06",
  "urls": {
    "guide": "https://canicancelit.com/cancel/google-workspace",
    "json": "https://canicancelit.com/cancel/google-workspace.json",
    "markdown": "https://canicancelit.com/cancel/google-workspace.md"
  }
}