# How to cancel FreshBooks

Cancel FreshBooks in a web browser: open your profile menu, select Billing and Upgrade, choose cancel your account and confirm. It takes about three minutes, and access continues until the end of the billing cycle. Export important data and disconnect bank feeds first.

Cloud accounting, invoicing, expense and time-tracking software for small businesses.

- Category: Productivity
- Entry plan: Lite at $23 / month after offer
- Billed via: web, iOS App Store, Google Play
- Difficulty: Easy (2.1 / 10 on the Cancellation Difficulty Index), takes about 3 minutes
- Direct cancellation page: https://support.freshbooks.com/hc/en-us/articles/115011044847-How-do-I-downgrade-or-cancel-my-account
- Manually verified on 13 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/freshbooks

## Cancel in a web browser

1. **Save data and disconnect banks** As the business owner, save needed records and disconnect active Plaid or Yodlee bank connections.
2. **Open Billing and Upgrade** In a web browser, open the profile picture or initials menu and select Billing and Upgrade.
3. **Cancel the account** Select cancel your account at the bottom, leave optional feedback and confirm.
4. **Keep the confirmation** FreshBooks emails the last access date and sends a final email when cancellation completes.

## Cancel on iPhone / iPad

1. **Use Apple Subscriptions** If Apple bills the subscription, cancel it in Apple Subscriptions.

## Cancel on Android

1. **Use Google Play** If Google Play bills the subscription, cancel it in Google Play Subscriptions.

## Cancel a team plan

1. **Use the business owner** FreshBooks states that the business owner can cancel the account.

## Refunds, pausing, downgrades and your data

- **Refunds:** FreshBooks advertises a 30-day money-back guarantee. For recent charges, its cancellation help lists a grace period of 5 business days or 7 calendar days for refund requests through Support.
- **Pausing:** FreshBooks describes cancellation as the option for taking a break. No separately billed pause mode is documented in the checked flow.
- **Downgrading:** Use Billing and Upgrade, Manage Plan to downgrade. Client, team member, accountant and retainer limits may need to be reduced first.
- **Account data:** FreshBooks says cancelled data remains preserved, but accounts inactive for 30 days or more may later be deactivated and deleted after email notice.

## At a glance

- Effective: End of billing cycle
- Guarantee: 30 days
- Owner required: Yes
- Bank feeds after: Disconnected

## FAQ

**Who can cancel FreshBooks?**

The business owner can cancel from Billing and Upgrade in a web browser.

**When does FreshBooks cancellation take effect?**

At the end of the current billing cycle.

**Can I downgrade FreshBooks?**

Yes, after bringing clients, team members, accountants and retainers within the lower plan's limits.

**What happens to my FreshBooks data?**

It is initially preserved, but long-inactive accounts may be deactivated and deleted after notice.

## Official sources

- [FreshBooks pricing](https://www.freshbooks.com/pricing) (checked 2026-08-13)
- [Cancel or downgrade FreshBooks](https://support.freshbooks.com/hc/en-us/articles/115011044847-How-do-I-downgrade-or-cancel-my-account) (checked 2026-08-13)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/freshbooks.json